John Hall's Alaska Reviews 

653
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the tour guides and staff for being exceptionally knowledgeable, friendly, and attentive to every personal need throughout the trip. Guests consistently mention feeling completely cared for from the moment they arrive until their departure. Travelers note that all logistics, including comfortable accommodations, delicious meals, and seamless luggage handling, are meticulously organized for a stress-free journey. People also appreciate the breathtaking locations and well-planned itineraries that offer a perfect and exciting blend of outdoor adventure and sightseeing. Many express a deep appreciation for the small group atmosphere which makes the overall adventure feel intimate and exclusive.

What people talk about most

Service

Customers expressed great satisfaction with the service, highlighting professional tour guides, flawless... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Holidays

Users describe positive interactions with holidays, highlighting them as once-in-a-lifetime experiences... See more

User experience

Consumers find user experience to be exceptionally positive, frequently highlighting well-organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As being first time John Hall's guests and visitors of Alaska, we highly recommend the Grand Slam tour as it gave us the most variety of sights and experiences in the 49th state in just 10 days. The... See more

Company replied

Rated 5 out of 5 stars

John Hall's team had every detail planned out ahead of time and ready for our group Alaskan adventure tour. The experience was absolutely phenomenal! I will treasure the memories (and photos) forever... See more

Company replied

Rated 5 out of 5 stars

John Hall's Alaska was the best travel experience! The entire staff left nothing to chance. Berkleigh met us at the airport a day early, checked us into Hotel Captain Cook and it just got better from... See more

Company replied

Rated 5 out of 5 stars

Our flight was cancelled in Seattle and our earliest flight was the next day at 5 pm. Jenny and John were exceptional in making sure we were taken care of us by meeting our air flight very late at... See more


Company details

  1. Cultural tours provider

About John Hall's Alaska

Written by the company

Quality experiences – large and small – set John Hall’s Alaska apart. In operation since 1982, nobody covers more of Alaska or provides a more enriched small-group experience. As a small family-owned and operated tour company with a passion for Alaska, personal attention, exclusive remote access, immersive cultural encounters, and included meals and activities are hallmarks of the John Hall’s Alaska experience.

These guided tours travel to all five regions of Alaska – the Artic, Inside Passage, Interior, Southcentral, and Southwest – and with group sizes ranging from only 24 to 40 guests, John Hall’s Alaska provides a more intimate “real” Alaska experience. Wildlife encounters, native cultural experiences, behind-the-scenes access, outdoor activities, and the finest lodging in Alaska are highlights of every departure. Combined tour offerings feature six of Alaska’s eight national parks and optional trips to the other two can be added before or after any scheduled tour.

Depending on the itinerary, guests explore via a wide range of transportation modes such as luxury motorcoach, small aircraft, GoldStar first-class rail service, and small private charter vessels. To ensure the highest level of comfort, John Hall’s Alaska operates and maintains a custom-built fleet of spacious MCI motorcoaches that represent the best on the roads of Alaska. Discover more about these award-winning tours.

John Hall's Alaska Cruises & Tours - Award-winning and immersive vacation packages.

Written by the company

We promise to deliver exceptional vacation moments, one small group at a time.
We are proud to be an Alaska Green Certified tour operator working daily to preserve and protect Alaska's wildlife and natural environments for the enjoyment of decades to come.

Contact info

5.0

Excellent

TrustScore 5 out of 5

653 reviews

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5.0

All reviews

(653)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

The Company takes care of all our needs

The company makes sure you are taken care of in the most efficient, friendly and enjoyable way. The tour guides are super in bag handling, transporting us, getting us to the right destination on time and tending to our needs.

20 July 2024
Rated 4 out of 5 stars

Some suggestions

the trip was well planned. Group size was 34 which worked. I prefer smaller groups
Serving sizes of food were way too big. i know that is an Alaska tradition, but please work with your vendors to decrease serving size. too much waste. OR find a way to take left overs to homeless or food shelf. Encourage people to split entrees.

18 July 2024
Rated 5 out of 5 stars

Before we even left our home

Before we even left our home, the communication from John Hall's was excellent. They kept us up to date with itinerary, what we needed to do next, suggestions for what to wear, I could go on and on. If we ever had a question, we called Jenny at John Hall's and she was able help us.
Then shortly before we left for our trip, we got a detailed "My Tour Information" booklet with pictures and a brief bio of our tour reps along with a daily summary of our itinerary. We found this very helpful and also a nice souvenir of our trip for future reference.

20 June 2024
Rated 5 out of 5 stars

Great travel company

We had a great vacation With John Hall's Travel! Paul was an awesome tour guide, and Larry was a great bus driver with a real nice, comfortable bus. The motels were top notch, except for the Denali cabins, which were too small for two bigger people. The 3 meals per day was a lot, especially for somebody who only eats twice a day. But the food was there if you wanted it, and it was all very good! If John Hall Travel is available for our next vacation, we will definitely use them. They are a definitely a 5 star company! Thank you for an awesome experience!

4 July 2024
Rated 5 out of 5 stars

Grand Slam Alaska June 2024

John Hall delivered what was promised. Very professional, all inclusive services made for an enjoyable and stress free vacation. Our tour manager was excellent and very knowledgeable about Alaska. We saw a lot of Alaska in our 10 days. Unfortunately we were not able to enter Denali due to forest fires, but John Hall quickly provided a trip on the old Denali Hwy. that was excellent. They adapted quickly and professionally. The variety of excursions was excellent and the food venues fantastic. Will definitely consider future tours with John Hall.

27 June 2024
Rated 5 out of 5 stars

Best most complete Alsaka experience 5 star service

This was the best money I have spent in a long time. It is not very often today to get what you pay for, it is much less common to get more than you expected. Just a terrific experience from start to finish. Eric was a fantastic guide and driver. Running the sled dogs on the glacier was an experience of a lifetime, worth every penny. You will be happy you took one of John Hall's tours.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Tour guide was fantastic. Only 17 people on a 50 person luxury motorcoach made for a very comfortable experience. JHA knows where to take you to see so many of the wonderful sights in Alaska.

13 June 2024
Rated 5 out of 5 stars

The Southern African Safari trip was a trip of a lifetime!

The Southern African Safari trip was outstanding! Not only did we stay in 5 star accommodations, but we saw quite a variety of wild animals. The guides at the Shamwari Reserve were exceptional at locating them. Victoria Falls was a magnificent sight to see and our weather the entire trip was great! Another highlight was spending a few nights/days on the Zambezi Queen, cruising the river. All in all, we were in five different African countries and this was a trip of a lifetime!

28 January 2024
Rated 5 out of 5 stars

Trip of a lifetime

Trip of a lifetime . Fantastic hotel accommodations , food was out of this world. Gained ten pounds and enjoyed every minute. Wildlife viewing was amazing and pictures don’t do it justice.
Tour leader was very professional and knowledgeable .

24 October 2023

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