KissLove Hair Reviews 

119
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the human hair wigs are exceptionally soft, remarkably beautiful, and look exactly like the promotional pictures showcased online. People also genuinely appreciate the very helpful customer support team that expertly guides buyers smoothly through exchanges and answers all questions. Some reviewers were not happy with the overall product quality, specifically noting that lace closures were too thick and the hair appeared thin or frizzy. A few customers additionally mentioned receiving incorrect items that did not match advertisements or experienced frustrating delays with order fulfillment processes.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the phenomenal construction,... See more

Quality

People report ambiguous experiences with quality, reflecting a wide range of differing opinions. Many... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some highlighting that ordering was easy... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are genuinely caring... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was sceptical and wasn't expecting much The wig went beyond my expectations. the texture...wow! The hairline amazing. I've bought countless wigs but so far I cannot fault this one. Time will tell.... See more

Company replied

Rated 5 out of 5 stars

I mistakenly ordered incorrect wig. After receiving it, I contacted the kisslove hair customer service & wowwww they were very helpful & gave options & I decided to go with an exchange to th... See more

Company replied

Rated 5 out of 5 stars

I have ordered wigs off this website 3 times now. The first time I did reach out to the company because I wasn’t getting no updates regarding my order and I was confused on why I wasn’t being provided... See more

Company replied

Rated 5 out of 5 stars

The hair, the packaging, everything was on point and so much better than I expected. I’ve bought several wigs from Kisslove and will continue to buy many more. I get compliments on my hair all the t... See more

Company replied


Company details

  1. Wig shop

Written by the company

Discover affordable high quality human hair wigs, HD lace wigs, Colored wigs, Lace Front Wigs at KissLove Hair. A professional design team, closely following fashion, providing the latest wigs. Factory Outlet ✓ Free Shipping ✓ 30 Days No Reason Return ✓


Contact info

3.7

Average

TrustScore 3.5 out of 5

119 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(119)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Best service ever

Best service ever. I needed a wig for my birthday and ordered at the last minute. Customer service insured I would receive my order before hand. It came quicker. The wig is beautiful. It is amazing. Thank you

20 July 2023
Unprompted review
Rated 1 out of 5 stars

This is my 2nd purchase

This is my 2nd purchase, the first time the hair was true to length and density but it tangles and shed a lot, I decided to try again because I wanted full lace and they were the one of the few places with full hair, this time I purchased 4 hair for over $1200, the hair is terrible, they mix 8 inches hair with the 24 inches so it’s thicker in the scalp and thin and stringy at the end, very deceiving, also the have tons of only all 5 stars reviews but I couldn’t find anywhere in the site to leave my review. They just last a few customers because I had referred at least 20 people to them. Save your money by shopping elsewhere

1 May 2023
Unprompted review
Rated 2 out of 5 stars

hair texture bad

I ordered HD 28 inch deep wave wig. when delivered, My lace was transparent, and the deep wave texture is horrible, tangles a lot, sheds. Not happy customer at all.

18 October 2022
Unprompted review
Show reviews in all languages. (119 reviews)

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