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Rated 5 out of 5 stars

I am a recent KIT BLAKE customer and disappointed that I hadn't made contact with the company alot earlier. My first consignment arrived in a prompt manner beautifully presented The trousers are... See more

Company replied

Rated 3 out of 5 stars

I have had several pairs from Kit Blake. The best was a pair of Solbiati seersucker Grants, which I like, but to tbh the standard is ok, I wouldn't put it higher. Some I just haven't worn because the... See more

Company replied

Rated 5 out of 5 stars

Exceptional trousers and a brand that delivers. My Aleks (two dark pairs plus the Fox Brothers ecru) are beautifully made with a proper, traditional cut and excellent cloth. Add to that a very friendl... See more

Company replied

Rated 2 out of 5 stars

My second pair of trousers from them, Aleks double pleat, nice shape. But they have let themselves (and me) down by really poor choice of cloth - their navy wool waffle trousers are way too loose weav... See more

Company details

  1. Men's clothes shop

Written by the company

Kit Blake is a brand with a mission. That mission is to revolutionise the way men wear trousers; getting them out of jeans and in to proper trousers.


Contact info

4.0

Great

TrustScore 4 out of 5

43 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Not just a great pair of trousers

The cut of these trousers is amazing, it drapes beautifully and the generous leg width is exactly what I was looking for.

The customer service is also great. I accidentally ordered the wrong size. Upon finding out I immediately contacted their customer support, who resolved the problem in minutes.

19 October 2023
Unprompted review
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Reply from Kitblake

Thank you very much for the feedback, and really pleased to hear that you love your new Kit Blake trousers!

Rated 5 out of 5 stars

Great fabric, fit and customer service

Lovely company. They were very quickly to respond to any enquiry I had about the fit as well as the most suitable materials. Their advice was spot on. I've got the Duke in brown flannel, and it is such a lovely fabric. The fit is super comfortable and I've been getting plenty of compliments. You just don't find trousers of such high quality easily anymore. Already looking forward to add a few more to my wardrobe!

12 September 2023
Unprompted review
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Reply from Kitblake

Thanks for the feedback, really appreciate it! Don't hesitate to reach out if you have any questions.

Rated 5 out of 5 stars

Great products

Great products, beautifully made. Easy to use Web order system and prompt shipping. Fast response to any queries.

25 August 2023
Unprompted review
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Reply from Kitblake

Thanks for the kind words Richard!

Rated 3 out of 5 stars

Material quickly to wear out.

I was excited to try Kit Blake and found the cut and quality of material to be of a high standard. However this proved not to be true as the material in the gusset wore away within only 2 months of very occasional use. When I raised this to the attention of the company they said this can happen with flannel and refunded me half of my money. It is not fantastic for a self-professed luxury brand to 1. malfunction to the point of ruin within 2 months and 2. to not seek to replace or offer a full refund, but to instead return half the money with no follow up.

1 August 2023
Unprompted review
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Reply from Kitblake

Hi Finbar

Thanks for taking the time to leave a review.

We're very sorry for the inconvenience here. As we explained by email, this is the first time a customer has ever reported these trousers being damaged on the crotch. The fabric used is of the highest quality and while the handle is delicate it is more than appropriate for standard use. However, like many fine fabrics it will not withstand chaffing, excess rubbing or heavy use. They also need to be dry-cleaned, as opposed to putting in a washing machine.

Kit Blake trousers are made to last years and while we’re very proud of our product we have no control over useage, individual fit and interpretation of care instructions.

Once again, we are very sorry for the inconvenience here. We always do our best to help customers find the best trousers for them, the best style and the right size to ensure that they can keep the trousers for years to come, and we're very sorry that this hasn't been the case here.

We are a young business that are doing our best - we thought the half refund was very fair as your return was well out of our policy but we’re sorry it disappointed you.

Thanks.

Rated 5 out of 5 stars

Excellent fashion and an amazing customer service

I can recommend Kitblake 100 per cent. The quality, cut and texture of the trousers are excellent. So is the customer service. Rarely have I experienced such an effort to help and satisfy the customer! Here, you really are still the individual customer. I found this out when I had problems with customs costs due to the Brexit. Kitblake neither made a mistake nor had any influence on the situation, but helped me generously and to my complete satisfaction. Fanastic service, pure friendliness and genuine understanding. This is where excellent fashion comes together with a coherent customer experience. Absolutely recommended!

11 August 2023
Unprompted review
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Reply from Kitblake

Thank you for taking the time to leave a review Alex, and thank you for the kind words.

Rated 5 out of 5 stars

Great customer service and great quality

Ordered late and requested fast postage to get the trousers prior to a wedding. Team reached out and sent personal updates. Trousers are great too! Amazing customer service!

11 August 2023
Unprompted review
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Reply from Kitblake

Thanks for the kind words Barney!

Rated 5 out of 5 stars

Excellent trousers

Great trousers. Exactly as described ie perfect fit traditional trousers made with high end materials.
Great communication and customer service.
Speedy postage.

25 July 2023
Unprompted review
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Reply from Kitblake

Thanks John!

Rated 5 out of 5 stars

I recently purchased a pair of the…

I recently purchased a pair of the Aleks Grey S&P Wool Flannel Trousers, and I am extremely impressed as I have found it very difficult to find non-bespoke trousers of similar cut and quality at this price point.

22 May 2023
Unprompted review
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Reply from Kitblake

Thanks for the feedback Merric, we really do appreciate it.

Rated 5 out of 5 stars

Highly recommend

I own a pair of wool Kit Blake trousers which are a nice alternative for wearing in winter months. I am looking forward to their summer range and the forthcoming 'Newman' trouser.

3 May 2023
Unprompted review
Kitblake logo

Reply from Kitblake

Thanks Russell!

Rated 5 out of 5 stars

Great trousers

Great trousers, and fast delivery in the UK. I had a few questions about the fit as it was a gift and the customer service team was very helpful.

8 February 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Great products, really good fit - perfect for people with thicker / more muscular legs. Great customer service and easy to deal with as well.

12 April 2023
Unprompted review
Rated 5 out of 5 stars

Great trousers and very good customer…

Great trousers and very good customer service and communication. Thoroughly recommended.

22 March 2023
Unprompted review
Kitblake logo

Reply from Kitblake

Thank you for the feedback, we're delighted to hear that you're happy with your experience with us.

Rated 5 out of 5 stars

Great overall experience

This is my first time buying trousers at this price online without trying them on beforehand and I was blown away by the experience. The whole process is incredibly simple and I am very happy with the result. They arrived in a brown box without any branding, which shows that they’re pushing towards the experience once you open the box as well as lowering the environmental impact of the packaging. The quality of the trouser actually exceeded my expectations at this price point. Overall, I am very impressed.

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Unsurpassed Attention to Detail

I could not be more pleased with the quality, fit and attention to detail that goes into Kit Blake trousers, I just received a pair of the Caine black and cream check and they surpassed my expectations. A wonderful weight, trim but not too trim, they will be perfect with either a navy blazer or a black velvet smoking jacket. Per your recommendation, two inch turn ups will be done and hopefully they will accompany me on a planned trip to the UK in March along with my grey flannel Alexanders. And a special thanks to the Customer Service team for assisting in dealing with delays by the U.S. Postal Service.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful trousers

Beautiful trousers, lovely finish and extremely elegant. As I am quite tall, I have always struggled to find a trouser that fits as well as these trousers, also as adaptable ie wearing in the office and out in the evening.
The service is superb and the Grant style in particular suits my height. Kitblake is now a firm favourite in my wardrobe.
best regards, Yasser

12 August 2022
Unprompted review
Rated 5 out of 5 stars

What a pair of trousers!

Really beautiful trousers, the quality and fit really are something else. And I can honestly say, I've rarely experienced such elegant customer service. I had a few issues (entirely of my own making) and they were put right without any fuss. Wonderful!

14 July 2022
Unprompted review

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