Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... See more
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Company details
- #24 of 43 best companies in Kitchen Furniture Shop
Written by the company
Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.
Contact info
42 York Street, TW1 3LJ, London, United Kingdom
- help@kitchenfair.co.uk
- kitchenfair.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick delivery and well packed.
Excellent quality under sink bin
Excellent quality under sink bin. Good communication and delivery.
Top notch service
Absolutely Excellent service from kitchenfair, great communication, ordered online and item was dispatched literally instantly, they use a decent reliable next day delivery company (not Evri) and their price was competitive. Would use again. Brilliant!
item supplied correct good delivery
Excellent priced mixer tap
Excellent priced Rangemaster mixer tap. Very impressed with such quick delivery. So pleased we made our purchase through Kitchenfair.
Duplicated supply of knobs
Duplicated supply of knobs handled very well in telling us either to return the items at their cost or keep them if we could use them. Either way we wouldn't be charged twice. Free fasteners to suit the knobs sent as a goodwill gesture with their compliments.
Good product and Good Service
Ordered some kitchen door handles as some of my original B and Q ones had badly worn. Found exactly what I thought I wanted and the description was bang on, so they fit perfectly. Well packed and fast delivery. Excellent all round service.
Product was bought at a competitive…
Product was bought at a competitive price and arrived in perfect condition.
Good range of products at competitive…
Good range of products at competitive prices. Easy to order and fast delivery. Recommended.
Easy, quick, great quality!
Order came next day, arrived as expected. Easy to put together and good quality and does the job. Service was quite refreshing in comparison to other online orders which have arrived late or faulty.
Excellent range of items
Excellent range of items, competitive pricing, easy to order and quick delivery. I am very pleased with my purchase and would use this company again.
WELL DONE KITCHENFAIR
i am very impressed with how i was dealt with by kitchenfair, i send my measurements and the item that i needed, and i did not think it would get delivered the next day, but it was. Nice to deal with a company that does what it says it will.
Helpful Customer Service
Greg from customer service was very helpful and followed up with me when our parcel was lost. In the end got it two days late which was a bit of a shame when I’d paid for next day delivery but still in time for our construction work
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