Good customer service
Great customer service, very responsive and helpful throughout the whole process. Everything went smoothly and I’m very satisfied with the experience.
31 March 2026
Unprompted review
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Company details
Written by the company
Kitkul is your go-to online store for retro and current football shirts, with a selection of over 2,000 unique kits from all around the world. We’re dedicated to great customer service and offer free shipping worldwide on every order. Whether you’re searching for a vintage classic or the latest release, you’ll find it at Kitkul. Join thousands of happy customers and shop with confidence!
Contact info
17 Highfield Road TORQUAY TQ96 2XL, TQ96 2XL, Torquay, United Kingdom
- +447362342247
- contact@kitkul.com
- kitkul.com
3.5
Average
4 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Scam. Ordered on the 10th of March and it’s now the 8th of April and they don’t have a clue where my parcel is and won’t give any tracking updates at all.
8 April 2026
Unprompted review
Reply from Kitkul
Hello,
We are unable to locate your order with the information provided, as your name does not appear in our system. For this reason, we believe this review may not correspond to a real purchase.
In any case, we would like to clarify our shipping terms. Orders are prepared within 3–5 business days, and delivery typically takes between 10–18 business days depending on the destination. Tracking information can take a few days to update after shipment.
If you have indeed placed an order with us, please contact our support team with your order number so we can assist you properly.
Best regards.
Great Company Fast Shipping Exellent!
Great Company Fast Shipping Exellent!
This is the best football shirt company. Highly recommend
2 August 2025
Unprompted review
Reply from Kitkul
Thank you so much, Theo! We’re really happy to hear you’re satisfied with the service and the shirts. Your recommendation means a lot — we’ll keep working hard to stay the best in the game. See you again soon!
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