Kittyspout & DoggySpout Reviews 

8,686
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 6,905 reviews, reviewers had a great experience with this company. Customers consistently state that their cats and dogs enjoy the fresh, flowing water, quickly adapting to the fountain and significantly increasing their daily water intake. Reviewers also appreciate the modern aesthetic, the exceptionally quiet motor, and the straightforward maintenance process that makes daily cleaning effortless. Some people were dissatisfied with the delivery service, pointing out that packages often take several weeks to arrive and tracking links can be unhelpful. A few other people also felt that the ordering process led to unexpected subscription enrollments for replacement filters which proved difficult to cancel.

What people talk about most

Product

Customers consistently note positive experiences with product, sharing that their cats quickly took to the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional construction and... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the fountain is to assemble,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Order

Reviewers highlight ambiguous aspects of order processes, showing a wide range of experiences. On one hand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the fountain. Easy to clean, holds plenty of water. Kitty loves it and took to it right away. Love that it's wireless and charges with a regular C connector. Shipping takes quite awhile, so reord... See more

Company replied

Rated 4 out of 5 stars

We absolutely love the kitty spout fountain. We find the auto ship filters wildly overpriced. This is disappointing. I didn’t realize that this was happening until the second shipment had arrived. If... See more

Company replied

Rated 4 out of 5 stars

It took my cat a couple of weeks to adjust to Kitty Spout, but now she's loving it. My only issue was that when I ordered the Kitty Spout, I was under the impression I was ordering the battery operat... See more

Rated 4 out of 5 stars

Sceptical about buying this especially over the delay in it arriving but understood the reasons why. It arrived set it up and thought I had made a mistake as my cat wouldn't even look at it . I prese... See more

Company replied


Company details

  1. Pet shop

Written by the company

KittySpout and DoggySpout improve your pet’s health & happiness by providing fresh, filtered water all day long. Loved by thousands of busy pet owners for their spout-like design and easy use.


Contact info

4.2

Great

TrustScore 4 out of 5

9k reviews

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Asks customers to review

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Replied to 77% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(8,686)

7,606 reviews in the last 12 months

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Rated 4 out of 5 stars

Needs more starter filters

The spout was easy to assemble and the cat took to drinking from it very quickly, however the filters don’t last long and you only get two from your first purchase. (approx 4 weeks for of filters)
Tracking of the item wasn’t clear and delivery did take about 2-3 weeks. So far it’s great and it’s nice the cat has good drinking water now.

17 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is great to hear that the fountain was easy to assemble and that your cat took to drinking from it so quickly! We are pleased that KittySpout is now providing a convenient source of flowing water that your cat enjoys.

We also appreciate your honest feedback about the filter supply, tracking clarity, and delivery time. We understand that receiving only two filters initially and finding that they need to be replaced sooner than expected can be frustrating, especially when the shipment itself takes two to three weeks to arrive. We will take your comments about filter longevity and delivery communication into consideration.

Thank you for giving KittySpout a try and for sharing your experience with us. We are glad to hear that, overall, you and your cat are enjoying the fountain!

Rated 4 out of 5 stars

The product works well, but...

The product works well. The problem I have is there are so many parts to it that it can take up to 30 minutes or more to clean it. If the product can be designed so the cleaning process is easier would make this review 5 stars.

21 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

We are glad to hear that the KittySpout is working well for you. We also appreciate your honest feedback about the cleaning process and understand how spending 30 minutes or more cleaning the fountain can make maintenance feel more time-consuming than expected.

Your suggestion about simplifying the design and reducing the number of parts is valuable, especially when it comes to making regular cleaning easier and more convenient. We will make sure this feedback is taken into consideration as we continue improving the product.

Thank you for giving KittySpout a try and for sharing such constructive feedback with us!

Rated 5 out of 5 stars

My kitties and dog really love the…

My kitties and dog really love the kitty spout to drink from. They are clearly drinking more water.

21 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is wonderful to hear that both your kitties and dog are enjoying the KittySpout! We are especially pleased that the flowing water has become a favorite drinking spot for all of them.

Thank you for sharing your experience with us. We are so glad to know your pets are enjoying their fountain and drinking more water!

Rated 5 out of 5 stars

Cleaning is so easy

Cleaning is so easy, my cat thrive on the the way she gets her H20. Loves the continue flow from the spout. Well pleased not only w product but quick response when I ask a question. 😊👏👏👏

20 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is wonderful to hear that your cat loves the continuous flow from her KittySpout and that you find the fountain so easy to clean! We are also pleased to know that our team has been quick to respond whenever you have had a question.

Thank you for taking the time to share your experience with us. We truly appreciate your support and are so glad that both the product and our customer service have made you happy!

Rated 5 out of 5 stars

I get new filters promptly

I get new filters promptly, it always includes a toy for my cat!

18 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is wonderful to hear that your filters arrive promptly and that your cat gets a fun toy with them too! We are always happy to add a little extra enjoyment to your deliveries.

Thank you for sharing your experience with us and for your continued support. We are so glad you are happy with your KittySpout!

Rated 5 out of 5 stars

Our cats favorite water fountain

The KittySpout fountain is by far the best fountain we've used in our home. The stainless steel construction makes cleaning easier and the option of going wireless makes this fountain completely mobile and pet friendly for those cats who like chewing on the cord. Our cats love drinking moving water so this keeps them happy and healthy.

7 September 2026
Unprompted review
Rated 3 out of 5 stars

When I heard nothing about my shipment

When I heard nothing about my shipment, I checked and the information had nothing about delivery. The next day it popped up on my porch. A little more notice would have been nice instead of me having to check.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

My cats love the Kitty Spout water…

My cats love the Kitty Spout water machine, I love that they are drinking more H2O and the ease of keeping the water clean by replacing the filters regularly. The only drawback is that ordering the replacement filters and receiving them takes forever!!!

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Hello and thank you for the best…

Hello and thank you for the best purchase I have made for my Phillip this year maybe ever. I had no idea my poor baby was so thirsty until he got his kitty spout. He was so exci,he xra k so much wathe was so full he collapsed and I swear he was smiling. This is an amazing product. I love e it and would recommend it to anyone. Thank you!
Sincerely
Lisa & Phillip

22 August 2026
Rated 1 out of 5 stars

Hi yes I bought Kitty spout Cat…

Hi yes I bought Kitty spout Cat fountain iat end of July this year Says 365 day guarantee I got in contact last week and I said the motor pump not working I did all the advice given to try and make it work even sent a photo .I didn't get a reply from the so called team to review my request for a new pump .Worse still at 1am I received a email saying I had ordered spare filters a months supply for total of ,,,,,£26 pounds and only have 3 hours time slot to cancel I did not order at all and really an enormous amount of money for a months supply .I then emailed them that I did not order and why would I if the pump needs replacing .The fountain was not cheap it cost me nearly £40 They haven't a tel number it's address is in Toronto Canada ..Everything done by email they must have a warehouse over here as ordered things come very quickly .I think and told them I will go to my bank and claim money back if they don't give me a refund on what I never ordered and I need a replacement pump .!! I see Amazon sell new replacement pumps from £10 to £12 pounds and Kitty spout want £19.00 plus

23 August 2026
Rated 5 out of 5 stars

Our four cats adapted to Kitty Spout…

Our four cats adapted to Kitty Spout and they love it! It took our new kitten just a few days to use Kitty Spout! I love cleaning it and seeing all the cat hair it collects in the filters! So easy to clean and set back up! We love our Kitty Spout and will never go back to a pan of old water! Thank you!

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Took quite a while to get here.

Took quite a while to get here.
Website needs to be a bit clearer as I thought I was buying the wireless one but I am very happy with the product and all 3 of my cats love it and are drinking a lot more.
Thank you 😊

21 September 2026
Unprompted review
Rated 5 out of 5 stars

It takes a while coming in the post. But that might be because I live in the UK and I think the item comes from America.

There is a good Youtube video about how to set it up.

21 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

Thank you for sharing your experience with us. We appreciate your patience with the delivery time, especially when shipping internationally to the UK.

We are glad to hear that you found the YouTube setup video helpful. We hope it made getting your KittySpout ready a little easier, and we appreciate you taking the time to share your feedback with us!

Rated 5 out of 5 stars

My cats love the running water

My cats love the running water. It took them a day or so to get use to it. I had to put my finger in it to show them it was okay. The smaller cat went to it almost instantly. Now when I clean it, they both are around waiting for me to put the bowl down. I find I need to clean the bowl after a week due to slim and if I wait a few days after that it builds up black slim or mold, so I clean it every week. I change the filter once every 3 weeks to 4 but I clean them every week in between replacing them. The bowl easily breaks down for cleaning. It did take over a month to get supplies and the bowl. So I put my filters on a 2 month renewal plan. Hopefully I’ll get them every 2 months not every 2 months and then I have to wait a month. We shall see.

21 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is wonderful to hear that both of your cats have become fans of the running water! We love that one of them was convinced almost immediately, while the other just needed a little encouragement from you. It sounds like they have certainly made KittySpout part of their routine.

We also appreciate you sharing your experience with the buildup you have noticed inside the bowl. Having to clean the fountain weekly because of slime and noticing darker buildup when cleaning is delayed is important feedback, and we understand why you have chosen to stay on top of cleaning and filter maintenance. We are glad the fountain is easy to take apart, making that regular care more manageable.

We also apologize for the lengthy wait for your original order and supplies. We understand why you chose a two-month filter renewal schedule after that experience, and we hope your future deliveries arrive consistently on time.

Thank you for taking the time to share such detailed feedback with us. We truly appreciate your support!

Rated 5 out of 5 stars

The cat drinks from both devices daily.

The cat drinks from both devices daily.

It is much easier to add water than previous fountains.

21 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is great to hear that your cat is happily drinking from both devices every day! We are especially pleased that you find adding water easier than with your previous fountains.

Thank you for sharing your experience with us. We are so glad the fountains are making your cat's daily routine a little more convenient!

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