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Kiyo Beauty Reviews 4,405

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and authenticity, often highlighting the excellent range available, especially for specific hair types. People frequently mention the prompt and reliable delivery service, noting that items arrive quickly and are exceptionally well-packaged, often with extra care to prevent leaks. The ordering process is described as easy, with efficient communication and updates. However, some customers were dissatisfied with specific product outcomes, feeling that certain items did not meet expectations for their hair type despite using search filters. A few people also reported issues with orders, such as not receiving an item or receiving a product with a quality concern.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality and effectiveness... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Service

Users describe positive interactions with service. Customers consistently praise the prompt, efficient, and... See more

Order

Clients share positive opinions on order. Many customers praise the fast delivery and careful packaging,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of products, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time purchasing from Kiyo was better than expected. Very prompt and reliable service. And I must add that the prices are very competitive. Will definitely buy more online bargains from t... See more

Company replied

Rated 5 out of 5 stars

I have shopped with Kiyo Beauty for a while now and there hair products are amazing, genuine and the packaging is great, as it well secured so nothing can leak during transit. I personally will not b... See more

Company replied

Rated 5 out of 5 stars

I was desperate to get my hands on the Kitsch hair perfume from the Kitsch website because they bombarded me with ads yet were consistently sold out. Then, after googling, I discovered Kiyo, who came... See more

Company replied

Rated 5 out of 5 stars

This has to be one of the best shopping experiences. I ordered something I could not get anywhere and this company delivered exactly what I wanted. Delivery was prompt, packaging was amazing, price e... See more


Company details

  1. #15 of 110 best companies in Hair product shop
  2. #39 of 221 best companies in Beauty product supplier
  3. #12 of 87 best companies in Beauty supply store

About Kiyo Beauty

Written by the company

Kiyo Beauty Logo

At Kiyo Beauty, we select the finest brands that solve real hair issues using the latest trends and formulations. We make great hair care accessible to everyone, no matter your hair type or budget.

When you shop with us, you’re not just investing in products for your curls—you’re supporting a community of creators and entrepreneurs dedicated to making the beauty world more diverse and representative of all hair types. Our commitment to curl positivity drives everything we do, and we are honoured to be part of the broader movement to uplift under-represented voices in the industry and continue to celebrate textured hair.

Together, we can help build a beauty landscape that values inclusivity, authenticity, and equality for everyone.


Contact info

Free UK Delivery over £40

Tracked delivery within 2-3 days + faster options available

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Beautifully packaged items, amazing prices...

Ordered before 9am on Saturday items received on Wednesday maybe I am much too used to Amazon prime next day delivery hence the 4 stars I just wish delivery could be a bit more quicker, apart from that beautifully packaged products received with amazing prices to match. An array of hair and beauty products for everyone including products that not many other online beauty websites stock. what more could you want.

2 February 2026
Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery, helpful customer service, they answered my questions very fast and found the solution which satisfied me. I am 100% satisfied with service I received.

2 February 2026
Rated 5 out of 5 stars

Must Dash🤣🤣

Very good transaction, great price, I didn't expect to see this particular mens fragrance on a (very) predominately black hair care site, so big thumbs up

26 January 2026
Rated 5 out of 5 stars

Excellent Experience

Easy to order, excellent price,
Well packaged and very fast delivery. Originally purchased products from NYC and very happy to find them from Kiyo. Will be using again, thank you ☺️

15 January 2026
Rated 5 out of 5 stars

I’m so happy with my experience with…

I’m so happy with my experience with Kiyo Beauty! My product arrived quickly and I was kept updated throughout the entire order process, which I really appreciated. Everything came exactly as expected and I’m very pleased with my purchase. I will definitely be buying from Kiyo Beauty again — highly recommend!

22 January 2026
Rated 5 out of 5 stars

Excellent service

Excellent service
I had a few issues with my delivery address.
Emma in Customer services was amazing she sorted it all out and my products where delivered quickly with no delays.

Emma went above and beyond.

Excellent customer service from Emma.

Highly recommended

21 January 2026

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