My first time purchasing from Kiyo was better than expected. Very prompt and reliable service. And I must add that the prices are very competitive. Will definitely buy more online bargains from t... See more
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At Kiyo Beauty, we select the finest brands that solve real hair issues using the latest trends and formulations. We make great hair care accessible to everyone, no matter your hair type or budget.
When you shop with us, you’re not just investing in products for your curls—you’re supporting a community of creators and entrepreneurs dedicated to making the beauty world more diverse and representative of all hair types. Our commitment to curl positivity drives everything we do, and we are honoured to be part of the broader movement to uplift under-represented voices in the industry and continue to celebrate textured hair.
Together, we can help build a beauty landscape that values inclusivity, authenticity, and equality for everyone.
United Kingdom
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All the brands I like are in there 😊 quick shipping and easy process. Good quality products!
Ordered before 9am on Saturday items received on Wednesday maybe I am much too used to Amazon prime next day delivery hence the 4 stars I just wish delivery could be a bit more quicker, apart from that beautifully packaged products received with amazing prices to match. An array of hair and beauty products for everyone including products that not many other online beauty websites stock. what more could you want.
I found a great choice of hair care products for reasonable prices and reliable fast delivery. Very well packed to prevent spillage.
Easy to order, fast delivery, helpful customer service, they answered my questions very fast and found the solution which satisfied me. I am 100% satisfied with service I received.
Very good transaction, great price, I didn't expect to see this particular mens fragrance on a (very) predominately black hair care site, so big thumbs up
I've ordered twice and each time it was quick and efficient. The website is easy to use and I found what I needed quickly.
Quick delivery, easy to use website and lots of brands for curly hair too
Smells nice but could be improved to lather better as i have to use alot to make it do this and my hair isnt very thick.
Easy to order, excellent price,
Well packaged and very fast delivery. Originally purchased products from NYC and very happy to find them from Kiyo. Will be using again, thank you ☺️
I’m so happy with my experience with Kiyo Beauty! My product arrived quickly and I was kept updated throughout the entire order process, which I really appreciated. Everything came exactly as expected and I’m very pleased with my purchase. I will definitely be buying from Kiyo Beauty again — highly recommend!
Excellent service
I had a few issues with my delivery address.
Emma in Customer services was amazing she sorted it all out and my products where delivered quickly with no delays.
Emma went above and beyond.
Excellent customer service from Emma.
Highly recommended
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