I buy regularly from Klass either at Mappleborough Green Garden Centre or online. The staff at the GC are great. I love the range of clothes which are regularly updated. I have received lots of compl... See more
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Location
Switch locationMappleborough Green, B80 7DL Studley, Warwickshire., GB
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See what reviewers are saying
Great fun - a customervselecting lots of lovely clothes for hervmother ( who hss dementia) to take on a cruise. Tried on some trousers but WISHED that you made more with shorter legs!!
Company replied
Lovely dress - quick delivery ! Looks really pretty / so pleased with my purchase !
Company replied
So quick wit delivery, ive used this site twice and everything gone well wit order delivery. Definitely would be buying more in future
Company replied
Company details
About Klass - Birmingham Road
Written by the company
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Written by the company
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Contact info
Mappleborough Green, B80 7DL, Studley, Warwickshire., United Kingdom
Get 15% Off Your First Order
4.2
Great
18 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 24 hours
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Lovely dress
Lovely dress - quick delivery ! Looks really pretty / so pleased with my purchase !
6 May 2026
Reply from Klass - Birmingham Road
Good Afternoon Elaine,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Great fun
Great fun - a customervselecting lots of lovely clothes for hervmother ( who hss dementia) to take on a cruise. Tried on some trousers but WISHED that you made more with shorter legs!!
28 November 2025
Reply from Klass - Birmingham Road
Good Morning Helen, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Regular customer
I buy regularly from Klass either at Mappleborough Green Garden Centre or online. The staff at the GC are great. I love the range of clothes which are regularly updated. I have received lots of compliments about my latest purchases, a jacket and a swirly patterned top.
1 September 2025
Reply from Klass - Birmingham Road
Good Afternoon, thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Ordered navy chiffon top in a size 16
Ordered navy chiffon top in a size 16, received in good time and excited until trying to get it on with a struggle and why because it was a size 10, no chance
20 January 2025
Reply from Klass - Birmingham Road
Good morning Tina
We are very sorry the wrong size was sent. Our customer service team has emailed you regarding the issue.
Kind Regards Kate - klass.co.uk
Poor quality and dismissive assistant
I bought a jumper 3 weeks ago and after only a few wears it has rubbed up and looks scruffy. When I returned it to the Mappleborough Green outlet the assistant told me that is what happens and she could im do nothing. In fact she said that often they get rubbed up on the first day and said "they aren't expensive"!
2 January 2025
Unprompted review
I like the style and quality of Klass
I like the style and quality of Klass. Also when you go into a store they’re friendly and helpful.
26 November 2024
Reply from Klass - Birmingham Road
Good afternoon Dianne
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
Loved the item of clothing and customer…
Loved the item of clothing and customer service was very good
28 August 2024
Reply from Klass - Birmingham Road
Good afternoon Jacqueline
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Emma - klass.co.uk
Love the clothes and ordering on line…
Love the clothes and ordering on line is easy to do. I just didn’t find all of the staff very friendly and helpful in the shop apart from that I would go back again.
2 July 2024
Reply from Klass - Birmingham Road
Good morning Sarah
We’re sorry to hear you had a negative experience at our store. Our goal is always to provide excellent customer service, so we’re disappointed that we didn’t meet your expectations. If you’d like to discuss this further, please don’t hesitate to contact me directly at info@klass.co.uk
Kind Regards Sophie - klass.co.uk
Reply from Klass - Birmingham Road
Good morning Carol
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Value for money and good quality
Prompt delivery on line
Friendly staff when buying in this shop
25 June 2024
Reply from Klass - Birmingham Road
Good morning Hilary
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
I love their clothes u can get…
I love their clothes u can get something a little different. I like modern styles although I'm older but don't want them to look ridiculous and their designs are great for me.
I order on line and the delivery is very quick.
I also shop at their
Mappleborough green shop located in the garden center. They have a good
range of clothes there and the staff are
very helpful.
23 February 2024
Reply from Klass - Birmingham Road
Good afternoon Pam
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Emma - klass.co.uk
So quick wit delivery
So quick wit delivery, ive used this site twice and everything gone well wit order delivery. Definitely would be buying more in future
3 August 2023
Reply from Klass - Birmingham Road
Good afternoon Shireen
Thank your taking the time to leave us feedback, we really appreciate it.
Kind Regards Sophie - klass.co.uk
Very pleasant and helpful staff
Very pleasant and helpful staff. Good choice of clothes and sizes
2 July 2023
Lovely helpful staff
2 May 2023
Reply from Klass - Birmingham Road
Good afternoon Jackie
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Emma - klass.co.uk
Good customer service
After receiving my online order I was able to return one of the items in store to get a refund without any problem.
30 April 2023
Easy to order and arrives promptly…
Easy to order and arrives promptly makes life easy for me
16 April 2023
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