I find Klass a very good company. The lady running the store in Labels, Ross on Wye is very welcoming, helpful & efficient, when both buying & returning clothes. The online site is easy to use & st... See more
Location
Switch locationRoss on Wye, HR9 7QJ Herefordshire, GB
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In the shop, the assistant was most helpful. ( Bought one dress there, they didn’t have my size in another dress that I wanted) The lady looked online to see if one was available , there was, she gave... See more
Company replied
Pleasant and speedy service. No quibbling and easy returns. Very satisfied
Company replied
Very easy ordering and quick delivery. I am very pleased with the pink cardigan I purchased. I needed to return another item but the return to store was easy.
Company replied
Company details
- #70 of 258 best companies in Ladies' clothes shop
- #182 of 620 best companies in Clothing Shop
About Klass - Ross Park
Written by the company
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Written by the company
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
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Contact info
Ross on Wye, HR9 7QJ, Herefordshire, United Kingdom
Get 15% Off Your First Order
4.0
Great
4 reviews
Replied to 82% of negative reviews
Typically replies within 48 hours
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Pleasant and speedy service
Pleasant and speedy service. No quibbling and easy returns. Very satisfied
30 May 2025
Reply from Klass - Ross Park
Good Afternoon Janet, thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
In the shop
In the shop, the assistant was most helpful. ( Bought one dress there, they didn’t have my size in another dress that I wanted) The lady looked online to see if one was available , there was, she gave me the numbers, so I could order it online. It was prompt delivery 2 days later.
8 April 2025
Reply from Klass - Ross Park
Good morning Nicola
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Kate - klass.co.uk
Happy customer
Very easy ordering and quick delivery. I am very pleased with the pink cardigan I purchased. I needed to return another item but the return to store was easy.
20 September 2024
Reply from Klass - Ross Park
Good morning Helen
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
I find Klass a very good company.
I find Klass a very good company.
The lady running the store in Labels, Ross on Wye is very welcoming, helpful & efficient, when both buying & returning clothes.
The online site is easy to use & stock arrives quickly.
I’ve only recently discovered Klass & love the style & quality of their clothes so obviously I am ‘hooked’.
17 July 2023
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