Staff in store at Evesham were very pleasant and helpful. Ended up ordering online as my size wasn’t available in store. Speedy and efficient free delivery. Perfect.
Company replied
Location
Switch locationThe Valley, WR11 4DS Evesham, Worcestershire, GB
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See what reviewers are saying
Beautiful clothes that fit my curvy shape. Just wish the return policy was a bit longer as forgot to send back as needed different sizes. Still have labels on and not worn plus the ones I bought from... See more
Company replied
The lady in the shop at the Valley, Evesham, was super helpful to me giving advice about what suited and fetching alternatives for me to try on. I bought more than I was going to keep and my refund... See more
Company replied
Great collection/ colours and the outlet I’d went to was very helpful
Company replied
Company details
- #66 of 257 best companies in Ladies' clothes shop
- #180 of 625 best companies in Clothing Shop
About Klass - The Valley Shopping Centre
Written by the company
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Written by the company
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Contact info
The Valley, WR11 4DS, Evesham, Worcestershire, United Kingdom
Get 15% Off Your First Order
4.5
Excellent
15 reviews
Replied to 89% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great collection/ colours and the…
Great collection/ colours and the outlet I’d went to was very helpful
1 August 2025
Reply from Klass - The Valley Shopping Centre
Good Afternoon Amanda, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Reply from Klass - The Valley Shopping Centre
Good morning Frederick
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
Reply from Klass - The Valley Shopping Centre
Good afternoon Jann
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Sophie - klass.co.uk
Order this dress online after seeing it…
Order this dress online after seeing it in store and just bought 3other items but card machine was not working and only had enough cash for 3items
25 July 2024
Reply from Klass - The Valley Shopping Centre
Good morning Elaine
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Sophie - klass.co.uk
Dress is lovely blue, skims lumps and bumps felt very happy when i wore itress arrived on time and exactly as on…
Dress arrived on time and exactly as on screen.
22 July 2024
Reply from Klass - The Valley Shopping Centre
Good morning Mrs
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Sophie - klass.co.uk
Excellent service
Staff in store at Evesham were very pleasant and helpful. Ended up ordering online as my size wasn’t available in store. Speedy and efficient free delivery. Perfect.
2 July 2024
Reply from Klass - The Valley Shopping Centre
Good morning Patricia
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
Very helpful
The lady in the shop at the Valley, Evesham, was super helpful to me giving advice about what suited and fetching alternatives for me to try on.
I bought more than I was going to keep and my refund was processed extremely quickly.
17 June 2024
Reply from Klass - The Valley Shopping Centre
Good morning Jo
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
Very helpful
Visited klass shop at Evesham county park and the lady that served me was very helpful. I’d seen a particular dress on line but didn’t have my size which I then found there. She told me if I ever wanted a particular thing I couldn’t get on line, to ring them and they'd try and sort it for me.
13 May 2024
Reply from Klass - The Valley Shopping Centre
Good morning Dawn
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Reply from Klass - The Valley Shopping Centre
Good afternoon Judith
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Emma - klass.co.uk
Love the designs & colours
13 September 2023
As always Klass delivers quality at a…
As always Klass delivers quality at a fair price, cannot fault
4 September 2023
Reply from Klass - The Valley Shopping Centre
Good afternoon Vivienne
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Kate - klass.co.uk
Happy customer Easy to navigate the website and order
Easy to navigate the website and order. Fast delivery too.
9 July 2023
Beautiful clothes that fit my curvy…
Beautiful clothes that fit my curvy shape. Just wish the return policy was a bit longer as forgot to send back as needed different sizes. Still have labels on and not worn plus the ones I bought from Evesham as no store in Cheltenham.
30 May 2023
Reply from Klass - The Valley Shopping Centre
Thank you for your lovely review.
Very good device and advice
6 February 2023
Reply from Klass - The Valley Shopping Centre
Good afternoon Paul
Thanks for taking the time to write a review. It's great to hear that you are happy with your order.
Kind Regards Sophie - klass.co.uk
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