The assistant was extremely helpful and pleasant if we needed any help but was not intrusive.
Company replied
Location
Switch location2A Mansfield Rd, DE55 2WJ South Normanton, Alfreton, GB
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See what reviewers are saying
I love klass clothes they are superb and they never fail me i never go there without buying something carnt wait for the winter selection.The staff are always pleasant and polite.Carry on klass you ar... See more
Company replied
Swift and accurate delivery, great value clothes and very efficient in store returns.
Company replied
I went looking for a wedding outfit, the staff were very helpful showing me different dresses and didn’t rush me. It was a great experience and I got a beautiful dress.
Company details
- #64 of 255 best companies in Ladies' clothes shop
- #165 of 605 best companies in Clothing Shop
About Klass - Unit 4 McCarther Glen
Written by the company
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Written by the company
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Contact info
2A Mansfield Rd, DE55 2WJ, South Normanton, Alfreton, United Kingdom
Get 15% Off Your First Order
4.6
Excellent
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleasant shopping
The assistant was extremely helpful and pleasant if we needed any help but was not intrusive.
26 November 2025
Reply from Klass - Unit 4 McCarther Glen
Good Afternoon Brian, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Swift and accurate delivery
Swift and accurate delivery, great value clothes and very efficient in store returns.
26 November 2025
Reply from Klass - Unit 4 McCarther Glen
Good Afternoon, thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
I love klass clothes they are superb…
I love klass clothes they are superb and they never fail me i never go there without buying something carnt wait for the winter selection.The staff are always pleasant and polite.Carry on klass you are always klassique
7 July 2025
Reply from Klass - Unit 4 McCarther Glen
Good Afternoon Jayne, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Reply from Klass - Unit 4 McCarther Glen
Good Afternoon Trevor, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Reply from Klass - Unit 4 McCarther Glen
Good Morning Brenda, thanks for taking the time to write a review of our service! It's great to hear that you are happy with the time in which your order was delivered. We hope to welcome you back again soon.
Reply from Klass - Unit 4 McCarther Glen
Good afternoon Julie
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
I went looking for a wedding outfit
I went looking for a wedding outfit, the staff were very helpful showing me different dresses and didn’t rush me. It was a great experience and I got a beautiful dress.
3 May 2024
Klass Experience
Great collections, very helpful staff. Overall worth visiting and purchasing from Klass
12 April 2024
Reply from Klass - Unit 4 McCarther Glen
Good morning Akila
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Reply from Klass - Unit 4 McCarther Glen
Good morning Stuart
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
Reply from Klass - Unit 4 McCarther Glen
Good morning Kate
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
Outstanding product’s.
The staff were very helpful and the shop has a good range of products, also the online service is excellent if u can’t find it in the shop my wife loves it.
13 November 2023
Reply from Klass - Unit 4 McCarther Glen
Good afternoon Mark
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Kate - klass.co.uk
Always excellent value and up to date…
Always excellent value and up to date clothing .my wife buys on line and macatherglen Bridgend .Shops about three times a year.
21 September 2023
Reply from Klass - Unit 4 McCarther Glen
Good afternoon Vivian
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Kate - klass.co.uk
Just love the choice the fit and value…
Just love the choice the fit and value for money.x
4 October 2023
A very positive and enjoyable outcome.
The staff employed in your outlets are always very helpful. I found a lovely long top that really fitted well so I'm a very happy customer. Thank you.😊
23 July 2023
Superb customer service
Found dress in store but no stock available. They were courteous and helpful and found it online for me to purchase at home
Ordered online and prompt delivery - go exactly what I wanted.
21 May 2023
Reply from Klass - Unit 4 McCarther Glen
Good morning Jannette
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Sophie - klass.co.uk
Prompt delivery no complaints
30 March 2023
Reply from Klass - Unit 4 McCarther Glen
Good afternoon Pauline
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Emma - klass.co.uk
Item received in good time
Item received in good time, well packaged snd I am highly delighted with the product. True to size and looks great.
14 March 2023
Reply from Klass - Unit 4 McCarther Glen
Good afternoon Amanda
Thank you very much for taking the time to write us a review. We are so pleased you have been delighted with your purchase. Thank you for taking the time to leave a review and we hope that we can welcome you back again soon.
Kind Regards Kate - klass.co.uk
Lovely friendly welcoming staff
Lovely friendly welcoming staff, very helpful too .Nice quality clothing .
6 February 2023
Reply from Klass - Unit 4 McCarther Glen
Good morning Christine
Thank you for your lovely kind words. We are so pleased that you feel this way and we would love to welcome you back soon.
Kind Regards Kate - klass.co.uk
Nice clothing range and good quality 🤩
6 February 2023
Reply from Klass - Unit 4 McCarther Glen
Good afternoon Sheila
We really appreciate you taking the time to write a lovely review and I hope we can welcome you back again soon.
Kind Regards Emma - klass.co.uk
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