This place is at the intersection of top customer service and quality material. Josh and Evangel made me feel very welcome and answered all my questions with style and pose. By the end of the week, I... See more
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Waiton and crew went above and beyond to make sure my suit was delivered before my wedding, and the suit they delivered was absolutely stunning. I will trust them will all my future business and will... See more
Tyson was AMAZING, as well as all the other amazing gentlemen who so kindly assisted me in my first purchase in Las Vegas! You have earned a customer for life that’s for sure! Exceptional service, 10... See more
Company replied
Ric and Jeff are great! They created an experience at Klein, Epstein and Parker which has me immediately say I am a regular client. We created a suit expressing exactly who I am for my clients. Lookin... See more
Company replied
Company details
Information provided by various external sources
Klein, Epstein & Parker is a fashion company that specializes in affordable luxury Made to Measure.
Contact info
Pacific Coast Highway 22631, 90265, Malibu, United States
- kleinepsteinparker.com
4.7
Excellent
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ric and Jeff are great
Ric and Jeff are great! They created an experience at Klein, Epstein and Parker which has me immediately say I am a regular client. We created a suit expressing exactly who I am for my clients. Looking forward to expanding my wardrobe from Klein, Epstein and Parker with Ric and Jeff.
15 July 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Gregory,
First of all, thank you so much for your positive feedback and for taking the time to post this review. It's you, that allow us to constantly improve the way we do business and to deliver an unrivaled experience. Our goal is to make you look and feel great. Thanks again. Great day
Always great personalized service.
3 July 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Patrick,
First of all, thank you so much for your positive feedback and for taking the time to post this review. It's you, that allow us to constantly improve the way we do business and to deliver an unrivaled experience. Our goal is to make you look and feel great. Thanks again. Great day
Reply from Klein, Epstein & Parker
Hi Jeff,
Thank you so much for your positive feedback and for taking the time to post this review. We're happy to hear of your great experience. It's you, that allow us to constantly improve the way we do business and to deliver an unrivaled experience. Our goal is to make you look and feel great. Thanks again. Great day
Stanley was an awesome salesman and the…
Stanley was an awesome salesman and the rest of the crew were pleasant, polite, helpful, and extremely friendly.
17 June 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Asif,
First of all, thank you so much for your positive feedback and for taking the time to post this review.
Our goal is to make you look and feel great, and we're glad Stanley and crew delivered a 5 star experience. Thanks again. Great day
Fantastic experience
Tyson was AMAZING, as well as all the other amazing gentlemen who so kindly assisted me in my first purchase in Las Vegas!
You have earned a customer for life that’s for sure! Exceptional service, 10 stars!
13 June 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Kristen,
Thank you so much for your positive feedback and for taking the time to post this review. Our goal is to make you look and feel great, and we're so happy to hear of your great experience at our Las Vegas store. Thanks again. Great day
All good service.
13 June 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Mark,
First of all, thank you so much for your positive feedback and for taking the time to post this review. It's you, that allow us to constantly improve the way we do business and to deliver an unrivaled experience. Our goal is to make you look and feel great. Thanks again. Great day
The gentlemen working there are simply…
The gentlemen working there are simply Excellent!
31 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Carlos, First of all, thank you so much for your positive feedback and for taking the time to post this review. It's you, that allow us to constantly improve the way we do business and to deliver an unrivaled experience. Our goal is to make you look and feel great. Thanks again. Great day
Always available..
Always available... always accommodating. The level of personal attention is exceptional.
29 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Sean, Thank you so much for your positive feedback and for taking the time to post this review.
We're ecstatic that you view our level of personal attention as exceptional. It is our goal to deliver an unrivaled experience and make you look and feel great. Thanks again. Great day
I wish I could use them more often.
I wish I could use them more often.
Clothing is superb. Service equals, or exceeds clothing satisfaction which is clearly a "five star" product line
29 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Michael, First of all, thank you so much for being a "five star" customer and for taking the time to post this review. It's you, that allow us to constantly improve the way we do business and to deliver an unrivaled experience. We hope to see you again soon. Thanks again.
Great day
Excellent product and excellent…
Excellent product and excellent service. Best shirts I've ever owned.
28 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Danny, Thank you so much for your positive feedback and for taking the time to post this review. It is our goal to deliver an unrivaled experience and make you look and feel great, so it is wonderful to hear of your great experience with our dress shirts and in-store service. Thanks again. Great day
Shirts are great
Shirts are great, but first time they came with the wrong collar. They were replaced at no charge but it took a long time.
28 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Mark, First of all, thank you so much for your positive feedback and for taking the time to post this review. It's you, that allow us to constantly improve the way we do business and to deliver an unrivaled experience. We appreciate your patience with the collar replacement and are glad to hear you're loving the shirts. Thanks again. Great day
Rude and unprofessional staff
Rude and unprofessional staff - customer experience is not their priority. The quality of their work is inconsistent. For the price point, might as well go to a JoS. A. Bank
28 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hello, Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. We take customer reviews seriously, and are sorry to hear you had not the best experience. It would be great if you give us the opportunity to discuss this further with you. Please email us at reachus@kleinepsteinparker.com and one of the Klein Epstein & Parker founders will personally reach out to you. Hope to hear soon. Great day
Incredible and impressive knowledge
Incredible and impressive knowledge! Yet perhaps more importantly, being able to advise on all the elements that go towards making a customized suit. Felt very comfortable and confident in my purchase.
28 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Chase,
First of all, thank you so much for your positive feedback and for taking the time to post a review.
We strive to impress our clients with our knowledge and customer service and are glad to hear you felt comfortable and confident working with us. It's you, that allow us to constantly improve the way we do business and to deliver an unrivaled experience. Thanks again. Great day
Things are slipping in a bad way!!
28 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Anthony,
Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. We take customer reviews seriously, and are sorry to hear you had not the best experience. It would be great if you give us the opportunity to discuss this further with you. Please email us at reachus@kleinepsteinparker.com and one of the Klein Epstein & Parker founders will personally reach out to you. Hope to hear soon. Great day
had my wedding suite made here
had my wedding suite made here, great experience - great suite
28 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Stephen,
First of all, thank you so much for your positive feedback and for taking the time to post this review.
We're grateful for your trust in having us create your suit for your wedding day and are glad to hear of your great experience with us. Thanks again. Great day
Do you have an enemy who doesn't know…
Do you have an enemy who doesn't know they are your enemy? Send them to KEP for a wedding suit!
My made to measure wedding suit was made made grossly incorrectly across numerous dimensions. They attempted to fix it repeatedly, and failed (while claiming it was fine). I eventually had to bypass their in-store people and go to their tailor directly. He said the suit had to be to be remade, but we had no time (because they dragged their feet). He had to cut the collar and add extra seams to get through my wedding, and it still didn't fit properly. One day of wedding usage damaged the fabric.
They then made a replacement. It fit worse than before and I couldn't even put on the pants.
To their credit, after this 3mo of hell they gave me my money back. Not to their credit they sent me an email out of the blue asking me to write this review.
28 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Paul,
Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. We take customer reviews seriously, and are sorry to hear you had not the best experience. It would be great if you give us the opportunity to discuss this further with you. Please email us at reachus@kleinepsteinparker.com and one of the Klein Epstein & Parker founders will personally reach out to you. Hope to hear soon. Great day
The entire team at the Fashion Valley…
The entire team at the Fashion Valley location are always friendly, stylish and very accommodating. They get excited about the clothing which makes me even more excited to see the piece come to fruition.
28 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Daniel,
Thank you so much for your positive feedback and for taking the time to post this review.
We're so happy to hear of your great experience at our Fashion Valley Location. It's you, that allow us to constantly improve the way we do business and to deliver an unrivaled experience. Our goal is to make you look and feel great. Thanks again. Great day
Shirts ordered in January
Shirts ordered in January.
It is June and I don't have them.
Need I say more?
28 May 2019
Unprompted review
Reply from Klein, Epstein & Parker
Hi Alexei,
Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. We take customer reviews seriously, and are sorry to hear you had not the best experience. It would be great if you give us the opportunity to discuss this further with you. Please email us at reachus@kleinepsteinparker.com and one of the Klein Epstein & Parker founders will personally reach out to you. Hope to hear soon. Great day
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