Klick Direct have been fantastic from start to finish. I sent an enquiry before i purchased from them and I got a speedy response to e-mails in quick time very informative and helpful. Delivery... See more
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See what reviewers are saying
I received my package yesterday, initially I was not very happy as the parcel did not contain the link removal tool, however the company emailed me back straight away apologising that it had not been... See more
Watch ordered on 19th October, email confirmation of order received and informed the order would be processed in 2 days. No watch ever received; no dispatch email received, no response to emails, tel... See more
I bough watch 3 days ago I pay for express delivery and is still in process… This number what is on there website doesnt work so I can not even spoke with customer service.. 3 mails not respond …... See more
Company details
Written by the company
Our mission is pretty simple. We’re committed to bringing you the top global brands in watches at affordable prices. With over 30,000 happy customers served over ten years, Klick Direct is your go-to shopping experience whether you’re searching for a new watch for yourself or looking for a special gift. We offer our customers an incredible range of watches, stocking hundreds of watches from all the top brands. From your everyday watches to our premium choices, such as Hugo Boss, Emporio Armani and Michael Kors, all our watches are authentic and brand new. We source our watches from quality stockists of all watch brands, so when you purchase with us, you can be confident that you’re getting the real deal. We also stay on top of new products in the market, so we can bring you the latest trends. Whether you want the newest style, or one of our classic watches, you will find the watches you need here.
Contact info
35 Sandringham Street, HU3 6EA, Hull, United Kingdom
- 0843 122 8642
- help@klick-direct.com
- klick-direct.com
Very happy
Watch bought as a gift so not fully "inspected" or tried out but looks great and arrived on time. Very happy with purchase.
17 December 2021
Do not order
Been over a week nothing from the company my tracking number doesn’t work I paid for express shipping with Royal Mail, the tracking number they provided doesn’t even work for them, no email back from them to tell me whats going on! I will be taking this further and looking into this as it’s unacceptable to take anyone’s money. Do not order from here. I was hesitant and really regret it .
16 December 2021
Unprompted review
Reply from Klick Direct Limited
Hi Victoria.
Thanks for taking the time to leave us a 1 start review, Ill help you track your mail follow the link below and it clearly shows you picked up your order from your local post office.
https://www.royalmail.com/track-your-item#/tracking-results/GQ715863032GB
Kind Regards
Klick Direct
Poor delivery systems.
13 December 2021
Reply from Klick Direct Limited
Hi Zahid.
Im sorry our delivery systems are not upto you extemeley high standards of delivery, Maybe your the expert delivery driver, We will endevour to meet your high standards.
Kind Reagrds
Klick Direct
Delivery seemed delayed but klick…
Delivery seemed delayed but klick direct we’re very responsive
11 December 2021
Reply from Klick Direct Limited
Hi Michael.
I see you have left a 4 star review on our website, Would you please change this review to reflect this if you wouldnt mind please.
Kind Regards
MW
First Class Service
Bought a watch at a great price. Item received within 2 days, well packaged and very well received as a gift for my sons birthday
2 December 2021
Missing items no refund given no communication aviod avoid
Ordered a watch and perfume, watch arrived but no perfume they said it was shipped in 2 separate parcels. They are ignoring my emails my Facebook messages and are uncontactable by phone. Lost my money and no perfume
29 November 2021
Unprompted review
Reply from Klick Direct Limited
Hi Tanya.
Verry sorry for the issues you recieved with your order for the Lacoste Perfume, I can see that we have given a full refund and sent the product out again free of charge.
Kind Regards
LS
Fabulous watch at an amazing price!!
25 November 2021
Excellent customer service
Excellent customer service. I had a problem and they came back to me and sorted it out very quickly. First time I have bought from this company and would definitely buy from them again.
19 November 2021
Don’t ever buy from them. Awful !!
I didn’t receive my order and there is no way to contact this company. The telephone number on their site is not working and they don’t reply emails.
Awful service. I’m trying now to get back my money.
Don’t ever buy from them !
19 November 2021
Reply from Klick Direct Limited
Hi Cristina.
I can see you have changed your review a little further up the page, Would you mind changing this review to reflect this please?
Kind Regards
CK
The item I order was not original…
The item I order was not original looked very fake
No battery very light
Iv sent the item back soon as it came and still awaiting for a refund.
Now this is coming through Clearpay whom will be disputing this for me
18 November 2021
Reply from Klick Direct Limited
Thanks for the review Imram.
Please note that we do not sell any fake products on Klick Direct and all products are 100% genuine.
Kinds Regards
MW
Excellent service
Excellent service, quick delivery and as described. Would definitely use again
18 November 2021
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