Klira Reviews 

Terrible. Dealt with redness and flakiness since the day I started it and after months of this and raising concerns they keep telling you to keep going, it will settle. No one bothers to see your skin or reaction though, they just want your money. Finally decided I’m coming off it but then it triggered perioral dermatitis. My skin was totally fine before but marketing persuaded me to try Klira. Long will I regret it!! Don’t do it

I had only been using my Klira products for three weeks when laundry softener gave me a huge allergic reaction. (Think Chunk's buddy from the Goonies. 😬)
I got in contact with Klira support because I wasn't too sure what to do with the day/nightscript.
As the reaction had started off fairly mildly I thought I might still be able to use it but wanted expert advice.
Anyway, after a week of increasingly severe symptoms the docs gave me a high dose of steroids to stop the reaction.
During all of this, and onwards I have had the pleasure of being in contact with Jesal.
Jesal recommended what to use to restore my skin barrier, delayed my next klira products while my skin was recovering and is managing reintroducing the klira day/night scripts. She is super friendly, extremely knowledgeable and has responded at length to all of my hideous selfie emails!
Amazing customer service, thank you so much!!

I have just joined Klira and I am impressed. The website is informative and clear. I had an issue with the pump dispensing the cream and emailed support. I was directed to the website which explained how to fit the product in the pump. I asked a question about the application of the cream around the eye and was given a clear and simple answer. I was encouraged to ask for more help if I needed any. My problem with the pump is resolved and I am clear how to apply the cream and where. I feel well supported. I am now waiting to see if there are improvements with my skin.

too would have wrote a positive review if in the first 6 months, but I waited. My skin looked great but 6 months in I developed dermatitis and melobian gland function. Mgd is irreversible and has significantly reduced my quality of life. They will tell you it’s not because of Klira but I have done a lot of research and spoken to several optometrists who disagree. No where is this mentioned on the side effect. I wanted to pursue legal action but unfortunately it came down to knowing Klira have deeper pockets than me so all I can do is hope someone reads this.

Klira's customer service has been absolutely excellent. On the couple of occasions I have emailed them with a query their response has been prompt, personalised and really helpful. Thank you!

Ive been using the klira night cream for 9 months and absolutely love it. Any questions or concerns have been answered promptly and professional.
My skin looks and feels great.
I have been using the day script for a month and I love it! I think both creams might seem pricey but they really work for my skin. Im skinsize 10.
I had been using la rochey 50+suncream but the day script is alot lighter and my skin glows.
I really like the fact I dont need to wprry about running out of both creams are on subscription. I work outdoors and it really does protect my skin!!

Having suffered with sensitive skin and Rosacea for as long as I can remember, I felt I’d tried every skincare product on the market (and spent a small fortune doing so!). I heard about Klira online and decided to take the plunge … and I’ll never use anything else on my skin again! I’ve been using the Klira Special for eighteen months now (and recently added the Dayscript to my routine) and I can honestly say that at the age of 56, my skin is the healthiest it’s ever been. I no longer wake every morning dreading what I’ll see in the mirror, gone are the days when I spent so much time layering foundation and concealer to try and hide blemishes and uneven texture. I rarely use any complexion makeup now, which is something I never thought would be possible. The support provided by the Klira team is first class too. My only regret? That I didn’t start using Klira sooner!

I discovered Klira after desperately searching for something online to clear my perioral dermatitis. I read an article recommending the Special and decided to sign up for an annual subscription. I’m so glad I did! From the detailed skinsize quiz to the list of recommended products, video call, and my personalised prescription of the Klira Special, my experience has been amazing! Within a couple of weeks, my perioral dermatitis completely disappeared, and I’m so grateful to have had this support for my skin. I received a super gentle blend which is lovely and nourishing to use and my skin already feels so much smoother. It’s also given me my confidence back. I use the Klira Dayscript in the morning and the Special aT night, and applying both feels like such a self-care ritual (for a busy mama!) My favourite thing is that it’s completely simplified my skincare routine and the only other products I use are a very basic cleanser and moisturiser. I still have some redness, oiliness and acne, but as this is only my first month, I’m excited to see how my skin continues to clear as my prescription is updated for my current skin concerns. I highly recommend!

I've been using Klira for just over a year now. The difference in my skin is incredible. I look younger and feel a lot better about myself. This product is a treatment, so you need to use it regularly and follow the advice from the derm team’s medical pros. They’re always happy to help with any concerns I have, offering video chats and even sending me instructions while I send pictures of my skin so they can see exactly what's going on. The customer service team is fantastic. I think they’re a small group because I usually talk to the same few people, and they always go that extra mile. This brand is amazing — considering it’s a startup and has only been around for a couple of years, they’re truly remarkable. If you're after better skin, there’s no other brand that compares.

I have used Klira for quite a while, they have helped me with a treatment plan for a condition called DSAP which is commonly diagnosed in the UK by dermatologists but the only treatment cream that works is not available on the nhs and can only be obtained on a private prescription. Klira has made this possible not only by prescribing the cream but also at an affordable cost, this in turn has helped to keep my skin clear giving me back my confidence. Klira listened to what I needed and any concerns I had, Their support is endless and ongoing. The service they provide allowing you to subscribe monthly allows treatment to continue without a break. I can't recommend Klira enough and share their details in all my DSAP groups.

Excellent customer service , great product

I have been struggling with Klira for over 10 months and with 4 separate attempts with their customer service and derm team to see if we can fix the problem. Ultimately, my skin looks worse, is more sensitive, and is redder - despite having tweaked the Special formula - and it shouldn't be this way after so much time. Like many others have commented, you have to approach them and they will never check-in with you. Believing their marketing hype, and wanting to continue with simplicity in the routine, I also tried the Dayscript. This was truly AWFUL. I only experienced burning, stinging and redness from the first application. The cream was wholly unsuitable. Customer service will not refund based on the reaction and keep sending emails from different people each time and 'kicking the can' down the road, and forcing you to send more emails, book more time in video calls with their people and send photos - the work you have to do as a customer is too much! From a goodwill perspective of a client who has already committed for 10 months, I am surprised at how money-grabbing this approach is; how they don't have confidence in the product to refund (unlike any other skincare brand) and insist on keeping you locked in and/or not refunding on goodwill. I would highly recommend that you DON'T commit to a longer subscription. If you have any problems or aren't seeing results after 3 months, then quit Klira and go elsewhere, as it is a very expensive product and your experience is unlikely to get better.

I have used Kilra for a couple of years now and I can say that not only does it work the the customer care is amazing. I recently had a flare up and I didn't know what to do as since using Kilra my skin was behaving, Chloe quickly responded to my email and got advice from the derm team, over the next couple days Klira kept in contact with me. Jesal messaged me a explained that they were going to tweak my night treatment to help and gave me skincare advice to help reduce my inflammation and redness. I'm glad to say my flare up is subsiding . Amazing products and an amazing team .

Foolishly signed up for a years subscription after my initial treatment seemed effective. The formula was changed after a few months and for the pst six months I have not been able to use it without severe reactions. Tried to have it changed back to suit me again but it's never been the same and no one really cares about ensuring you can use once they have you trapped. Also beware that the years subscription is 14 payments. Not sure how a year has 14 months in Klira world - so cheeky and frankly typical of my experience with them.

R.Mail didn't deliver when promised.Chloe chased them up TWICE and again they let me down.4th attempt I got my delivery.Thank you very much Chloe

I’ve been using Klira for a little while now, and I can honestly see a real difference in my skin, especially in the texture and the appearance of my pores. The products feel gentle yet effective, and I’ve been really impressed with the results so far.

The customer service has also been excellent – responsive, supportive, and genuinely caring. It makes the whole experience feel very personal.

I’m really pleased with my product overall. I feel it’s been a worthwhile investment in my skin.

I’m 62, I’ve had a skin condition pora keratosis /DSAP for a couple of years now . Slightly raised circles , not itchy or sore , on my shins .
After investigation and recommendation from St Thomas Hospital dermatology London , I tried Klira.
I’m really impressed that my skin has cleared of the circles and look better , which gives me more confidence and makes me feel less self conscious .
Thank you Klira

I have used Klira for a few months some improvement but was hoping for more. Did a 121 consultation this week which was good & my presentation changed so feeling hopeful.

I’ve been using these products for 3/4 months and so impressed. Definite difference on my face so far, and looking forward to seeing how the next few months go. I’ve already had compliments about my skin and am using less make up. But the Klira Body deserves a special mention, it has totally transformed the skin on my chest area already. I’m 55 and am able to wear clothes again that I had given up on. It’s transformed my skin. I can’t speak highly enough about it. It’s amazing!!! And I’m not going through it too quickly, so I’m reducing my refills to every other month. Fantastic and quick customer service. I know it’s expensive, but as an skincare junkie, I would buy new products all the time once I read an article or review. But now I know exactly what I’m spending on skincare and I’m not tempted to buy the latest ‘new thing’. And the cleansers/moisturisers they recommend are very affordable high street brands. So I’m actually spending less than I used to on skincare and have completely streamlined my routine. Love these products!

I love using this skincare and the customer service is excellent. In particular recently Lucia.
I am 44yrs old getting wrinkles and loss of tone, some redness on cheeks.
Initially the prescription was too strong but after speaking with an in-house dermatologist. We adjusted my prescription and she gave me excellent advice on how to help my skin better. As I skincare junkie I was thinking I knew everything,but I didn't. I am cancelling as emigrating to New Zealand and gutted I can't use anymore as nothing else comes close. I sandwich my klira between la Roche posay toilrance moisturizer and this works amazing for my pale skin. My husband and work colleagues commented on how lovely my skin is since using this. Highly recommend