Klira Reviews 

287
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly effective skincare products and bespoke daily routines that noticeably improve skin texture, reduce fine lines, and provide a healthy, natural glow. People also appreciate the exceptional customer support, noting that the expert team offers prompt guidance, helpful advice, and genuinely caring personalized care. Some reviewers were not happy with the formulas, mentioning that the active treatments caused unexpected severe dryness, uncomfortable burning sensations, and painful skin irritation. Consumers also noted that adjusting the subscription or dealing with ongoing adverse skin reactions proved challenging without receiving adequate resolutions from staff.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the skincare formulations have significantly... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the skincare products leave... See more

Customer service

Reviewers express high satisfaction and positive appreciation regarding customer service. Consumers... See more

User experience

Users describe positive interactions with user_experience, highlighting a simple and streamlined daily... See more

Staff

Customers report appreciation for the staff, highlighting prompt assistance, expert advice, and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m 62, I’ve had a skin condition pora keratosis /DSAP for a couple of years now . Slightly raised circles , not itchy or sore , on my shins . After investigation and recommendation from St Thomas... See more

Rated 5 out of 5 stars

I’ve been using Klira for a little while now, and I can honestly see a real difference in my skin, especially in the texture and the appearance of my pores. The products feel gentle yet effective,... See more

Rated 5 out of 5 stars

I have been using the klira product for around 2 months now. It’s absolutely amazing!! My skin feels so smooth and has a natural glow. I’m starting to notice my fine lines are starting to smooth o... See more

Rated 5 out of 5 stars

The team at Klira have been exceptional. I have been using Klira The Special for over 2 years. The journey from diagnosis to delivery and review has been outstanding. The Special has vastly improved... See more


Company details

  1. Skin care clinic

Written by the company

Incredible skin doesn’t come from guess work. What a friend uses isn’t important. And latest does not mean greatest. What does work? A Special cream prescribed and custom-blended for you with the right ingredients, at the right dose, in the optimal base. Dr Emma Craythorne has created the concept of SkinSizes and an online diagnostic that decodes your skin in a meaningful way, enabling Klira to deliver a rigorously researched, tailored routine and formula. We can reveal your best ever skin. No hype, just results. Your skin, decoded.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

287 reviews

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4.5

All reviews

(287)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional support from the Derm team

Having experienced a little irritation at 6 months in I contacted the Klira Derm team over email and received a very quick response over the weekend! Both Rosie and Sarah have been fantastic, recommending exactly what to do and what additional product to add to my routine. They have even adjusted my subscription to allow me the time to reintroduce Klira to my routine without having a surplus of product.

I am incredibly impressed with the quality and efficiency of the support I have received and would highly recommend Klira - in fact I have already told all of my friends and family about the product.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Klira Face Product

I have only been using the product for a month, so a little early to say, but I have been very pleased with how my skin is looking and look forward to seeing some further results in the future. I have found the Company to be very helpful and professional when I have contacted them, I am happy with the product.

21 April 2024
Unprompted review
Rated 5 out of 5 stars

I needed advice on Klira and the…

I needed advice on Klira and the response and information was excellent, so professional. Thank you ! I am absolutely loving my Klira skincare . My skin is the best it’s ever been using the least products I have ever used !! 💕💕

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing, amazing, amazing 👍

Amazing, amazing, amazing, that’s all I can say. I have tried so many different things on my skin and with it changing due to perimenopause, hormone changes and constant outbreaks this is the first product in years that has stopped outbreaks, helped scaring, brightened my skin and just has honestly improved it hugely. So much so that I have changed from the monthly subscription to the yearly one as I am so sure that this is the right treatment for my skin and will continue using with the ease that it’s only one product and the other products that are recommended to use along side are easily accessible and budget friendly unlike other products I have used before. Highly recommend and the CS is second to none also any questions answered promptly and with knowledge. Thank you Klira for transforming my skin😁

12 April 2024
Unprompted review
Rated 5 out of 5 stars

I moved to Klira from another…

I moved to Klira from another competitor. I was already blown away by the difference Tret can make to my skin texture and wrinkles but I wondered if I could do better. I’m so glad I did. It’s absolutely 100% worth the 12 month subscription. I don’t need anything else now, just my Klira and some SPF. I’m enjoying seeing improvements over the weeks and taking photos of the progress. My deep laughter lines are softening. My skin glows. It’s only month 2 and already feel like this will be a lifetime purchase. Oh and you get a video review with one of the lovely dermatologists. Packaging etc is very smart. Absolutely quality. Thanks Klira 💪

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Two weeks in and I am already seeing…

Two weeks in and I am already seeing results. Careful diagnosis and effective actives are solving my skin issues already. Great back up with a team for advise means I am supported on the journey.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding all round

Firstly, Klira customer service and support is outstanding. They answer your questions and work with you if you have any problems.
I’m on my 4th month now, I’ve had amazing results, my skin is clear and it def has helped with the aging process. I don’t worry anymore whether I’m using the right products for my face as the creams I receive each month are fresh and tailored to me. I very highly recommend.

17 March 2024
Unprompted review
Rated 5 out of 5 stars

New to Klira

I was persuaded to try Klira by my daughter and am possibly one of the older faces to use it. I had a number of questions which were answered very professionally. It has only been a week since I started using the product and it will be interesting to see the results after a month or more.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Wozzer the difference in 4 weeks is insane

Wozzer can not believe the amazing results from just 4 weeks of using.
My skin barrier was dry and had lots of rosacea after I got out of the shower.
My skin in just 4 week has noticed a massive difference, my skin barrier is healing already, dryness has gone and redness has calmed right down.
This is just the start so can’t wait to see what I look like in a year 💜 I don’t think I have a conversation with anyone without talking about it .

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Great product and great service

This is a fantastic product backed up by great support from the Klira Team. I wanted something that would work on mature skin and could be incorporated into a low maintenance regime. Delighted with the results, and if you have sensitive skin like me, do persevere and make sure you follow the application instructions properly. Signing up for Klira was straightforward, my treatment is bespoke to my skin type/condition and works with my daily routine, monthly deliveries are prompt and there is always someone available to answer questions and give advice. The results are well worth it and I also like that Klira recommend complimentary products that are reputable and affordable. You won’t be disappointed if you try.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

THE best investment I've ever made for my skin!!

Klira is by far the best investment I've made for my skin. I've only been using my prescription for a month and there are noticeable changes to my skin, and others have commented too, which is WONDERFUL! I have deep forehead wrinkles and these have been prepped with your average retinol for a while, with only minor changes, however this prescription is so much stronger, and the difference from now to last month is just incredible. I would recommend this to everyone who wants to take their skin care seriously. Klira's communication and advise has been amazing, and my experience overall so far has been great! I've also been following Dr Emma on her platform, and on Klira, and this has also been invaluable. I'm needle phobic and hate the idea of botox and fillers, and I just want to age naturally with good skin care. SUPER PRODUCT 10 out of 10!

6 March 2024
Unprompted review
Rated 5 out of 5 stars

The best product I’ve tried in over 20…

The best product I’ve tried in over 20 years. Easy routine of cleanser and special formula in the evening. They even give advice around other products such as affordable and dermatologist approved cleansers and moisturisers. They identify your skin type through questions and photos and go from there. Always available for advice and respond rapidly to queries. Excellent from start to finish.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I have recently started using this product, so I cannot comment on its long-term effects yet. However, I must praise their excellent customer service. I feel much safer getting prescribed tretinoin from this service compared to others I have used, because of the detailed questions they ask and the level of care they provide throughout the entire process. I may tend to overuse this service and worry that I am bothering them with too many questions, but they are always kind and informative. I also appreciate the fact that I can use the product every night from the start. As anyone who has struggled with their skin knows, when you're excited about a new treatment, it can be challenging to follow the typical adjustment period of using it twice a week. Therefore, I am grateful that they have formulated it to be gentle enough for daily use right from the beginning. Thank you Klira for helping me take control of my rambunctious skin!

Update: Amazing! It’s only been one month and my skin has nearly fully cleared up, my cheek rosacea is a thing of the past and the only side effect I experienced was a little flakiness around my eyebrows. I begrudgingly removed all other actives from my routine but honestly I don’t even need them anymore! However I did find the moisturiser's they recommended weren’t enough. I use the thick Sunday Riley ice cream and it stops all the flakies.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Klira is a game-changer for mature skin

Klira is a game-changer for my somewhat mature skin. It has simplified my evening routine (Wash face, put Klira on.. Done!).
Four months on, I can start to see the results: my skin is clearer, feels fresher and has a renewed healthy glow.
I like the scientific skinsize approach and the personalised service: My Special is made for me fresh every month and arrives on my doorstep. So easy!
All in all, I wholeheartedly recommend Klira. Try it for yourself, you won't regret it!

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Life changing skin product

After having an uncontrollable acne breakout at 36 was when a friend recommended Klira. After stopping my current regime and starting numerous other products to help nothing was getting it under control, my skin was being impossible.
My skin had always been relatively clear so this had a huge impact on my confidence, I couldn’t cover with make up as nothing would sit well ontop of my skin.
I did a lot of research into Klira to determine if I felt I could justify the price but after a lot of consideration I filled in the questionnaire and never looked back.
I started Klira 1 year ago and within 2 months my acne had cleared up and I’ve never looked back. My skin glows and my pores are smaller. The biggest reassurance for me was when I was being complimented on how good my skin looked.
I always struggled with shop bought skincare products with regards to what works, what doesn’t, what’s too harsh or just if I’m doing my regime wrong!
I love Klira because you know you are talking to professionals who understand your skin and only recommend what your skin needs. For me Klira is so simple and you know they are always on hand for advice, my experience emails are always replied to within 24 hours.
Fabulous services, fabulous product and as a result fabulous skin!
Thank you Klira ❤️

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Off to a great start with Klira

Off to a great start with Klira. I wondered if they really do take the trouble to find out about you and your skin and can honestly say they do. I used another prescription service for a while but there wasn’t much interaction at all. In contrast, the consultation process with Klira felt thorough and professional and I am clear why I’m starting with my current prescription. I like the packaging and the formulation has been easy to apply so far (week 1) with no irritation. I was given good advice on how to avoid that if it did happen. Everything is clearly explained and the expectations seem realistic and achievable. I feel I’m in good hands.

11 February 2024
Unprompted review
Rated 5 out of 5 stars

Love this product!

Love this product prescribed for me by the very lovely Dr Rhonda Meys. Continuing to see great improvement in hyperpigmentation of my skin and fine lines, now into my fourth month. Ingredients well tolerated due to gentle increase in strength over time. Thank you to Team Klira!

7 February 2024
Unprompted review
Rated 5 out of 5 stars

What's not to love?

I'll keep this short.

Klira is the first skincare provider that I have come across in 45 years that I trust 100%. They have integrity, real science to identify what my skin needs (and doesn't need), and prescription strength ingredients that have delivered excellent results that I never thought I would see at the age of 65.

It's honestly priced, delivered on time and so easy to use with one 'special' product made for me that gets delivered every 4 weeks without me having to do anything. I save so much time now that I never need to spend time online scrolling endlessly trying to find skincare products, because I'm on a 12 month Klira subscription and I know I am well taken care of.

As an added bonus there is a first class derm support team who have the best customer service I have ever experienced.

Thank you Klira for genuinely caring about improving my skin.

7 February 2024
Unprompted review

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