Talked to CSR about Milwaukee promotion, was knowledgeable & friendly. Wish that I could get my tools b4 3-4 weeks because of backlog that I didn’t know it was so long.
Company replied
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See what reviewers are saying
South Edmonton store has some great staff. One guy spent half an hour going through the advantages and features of different tool cabinets with me. Detailed how each one was built differently (because... See more
Company replied
The floor staff were absolutely fantastic helping my son and me as we went tru the store. It was at the checkout where I had problems with my gift card not being accepted for my purchase. Even your ma... See more
Always a great experience at kms tools. So happy they opened up a branch to a more central location. The employees are courteous, bright and helpful. Store is clean, organized and well stocked. Compet... See more
Company replied
Company details
- Tool shop
- Pneumatic tools supplier
- Safety equipment supplier
- Welding Supply Shop
- Woodworking Supply Shop
Written by the company
KMS Tools & Equipment is an industrial distributor of tools and equipment with 16 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!
Contact info
51 Avenue Northwest 9515, T6E 4W8, Edmonton, Alberta, Canada
- 587-689-4660
4.4
Excellent
116 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Great Service! An employee approached and asked if I needed help finding anything. I told him the tool, he took me to it, and collected me a cart to help me move it to cashier.
9 September 2023
Reply from KMS Tools & Equipment - Edmonton South
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
Friendly and actually helpful
Friendly and actually helpful. Corner stones of customer service.
9 September 2023
Reply from KMS Tools & Equipment - Edmonton South
We appreciate your high rating. Thanks for making KMS Tools & Equipment your choice.
Reply from KMS Tools & Equipment - Edmonton South
We appreciate the great feedback! It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.
I had an excellent experience at KMS
I had an excellent experience at KMS. The staff were very friendly and knowledgeable. I will definitely continue to shop there.
2 September 2023
Reply from KMS Tools & Equipment - Edmonton South
Your feedback emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.
Great service…
Great service with Brett at CARPARTS and with the shipping dept in Edmonton South.
11 September 2023
Reply from KMS Tools & Equipment - Edmonton South
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.
Great friendly people and service.
11 September 2023
Reply from KMS Tools & Equipment - Edmonton South
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
The person who manned the till was very…
The person who manned the till was very helpful.
6 September 2023
Reply from KMS Tools & Equipment - Edmonton South
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
Will shop here again
Service was friendly and more than helpful, selection was amazing, and the price was reasonable if not cheap.
5 September 2023
Reply from KMS Tools & Equipment - Edmonton South
Every customer matters to us. Thank you for choosing our services and sharing your feedback.
Good prices and very helpful staff
11 September 2023
Reply from KMS Tools & Equipment - Edmonton South
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Edmonton South
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.
What a shopping experience should be !!!
My experience today was nothing short of AMAZING!! I spoke to a lady named Heather and her product knowledge of tools was off the charts. She was as professional as professional gets and made me feel as a customer that I mattered. She set the bar so very high for others when it comes to someone who represents KMS Tools. My experience with Heather was on par with dining at the finest and most exclusive restaurant in Paris. I spent a lot of my hard earned money today at KMS Tools and have zero regrets doing so. Thank you Heather! I look forward to dealing with you and KMS Tools going forward.
11 September 2023
Reply from KMS Tools & Equipment - Edmonton South
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
They have what I want at a decent price.
7 September 2023
Reply from KMS Tools & Equipment - Edmonton South
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
They had what I wanted
They had what I wanted , few places have anything but the most common tools, at a competitive price and staff who know what I wanted and were to find it.
30 August 2023
Reply from KMS Tools & Equipment - Edmonton South
Every customer matters to us. Thank you for choosing our services and sharing your feedback.
The staff were on hand and only too…
The staff were on hand and only too willing to assist me and direct me to the correct area of the store - and then walked over with me as we shared morning banter - loved it.
30 August 2023
Reply from KMS Tools & Equipment - Edmonton South
We value your business and are happy to hear you had a good experience. Thank you for choosing KMS Tools & Equipment.
Milwaukee fuel
KMS was more than helpful fulfilling my orders in a timely and professional manner. Their staff were all polite and I will definitely return for more purchases in the future. All in all, great people, great service, great products!
15 August 2023
Reply from KMS Tools & Equipment - Edmonton South
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
They have the tools and welding…
They have the tools and welding supplies I need. Only downside is the hours. If they had the same hours as princess auto I would probably go once week.
8 July 2023
Reply from KMS Tools & Equipment - Edmonton South
Thanks for your feedback Blake. We don't have immediate plans to extend our store hours, but will take your suggestion into consideration.
Knowledgeable and accommodating staff…
Knowledgeable and accommodating staff at both Edmonton locations
24 March 2023
Reply from KMS Tools & Equipment - Edmonton South
Hi Lamont, we're glad you are visiting both of our Edmonton locations and finding what you need.
Great service
Great service, knowledgeable and friendly staff, great selection and prices.
8 June 2023
Reply from KMS Tools & Equipment - Edmonton South
Thanks for the positive comments.
Thank you kms tools
Always a great experience at kms tools. So happy they opened up a branch to a more central location. The employees are courteous, bright and helpful. Store is clean, organized and well stocked. Competitive prices. All the best brands. Keep up the amazing work to everyone. You make being a repeat customer easy.
5 August 2023
Reply from KMS Tools & Equipment - Edmonton South
We're thrilled to have exceeded your expectations. Thanks for the 5 stars!
Quality Service
Great selection, always a sale on something, convenient and speedy shipping with great communication around orders.
19 July 2023
Reply from KMS Tools & Equipment - Edmonton South
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
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