I was having trouble with my Mig welder , Glen from the Red Deer store , explained to me the possible problems i might have and recommended some solutions, turns out he was right, I'm still not a gre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like going to KMS for tool purchases, impressed with large inventory and selection of wide variety of different brands to choose from. Recently purchased a NOVA DVR Saturn wood lathe that was heavil... See more
Company replied
I've shopped in store and online with this company and have never had any issues with them. Sometimes their pricing is way better than anything else I can find. In store the associates are always he... See more
Company replied
KMS has an awesome selection of tools and equipment. Unfortunately they do not train their staff to properly educate and assist customers. The front till staff are very slow and I had many staff walk... See more
Company details
- Tool shop
- Pneumatic tools supplier
- Safety equipment supplier
- Welding Supply Shop
- Woodworking Supply Shop
Written by the company
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contact info
6525 67 Street, T4P 1A3, Red Deer, Alberta, Canada
- 403-347-3990
4.7
Excellent
76 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from KMS Tools & Equipment - Red Deer
We appreciate the great feedback! It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.
Improved…
Since they moved to the new location they've expanded staff and got some very good people on the floors to help as soon as you enter the store. I was looking for 5" 8 hole RO sand paper, What I found was slight over kill in a 100 count box. Better to many than not enough though. 40grit is as low as you can find anywhere in the city and only they had it.
20 July 2023
Reply from KMS Tools & Equipment - Red Deer
Your feedback emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.
Excellent Supplier
Knowledgeable, courteous & available staff.
Products always in stocks & priced right
5 August 2023
Reply from KMS Tools & Equipment - Red Deer
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.
Favorite tool shop
Always enjoy coming to your store and the new digs are so much more open,bright and well laid out. Staff is always helpful
7 August 2023
Reply from KMS Tools & Equipment - Red Deer
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Reply from KMS Tools & Equipment - Red Deer
Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing for KMS Tools & Equipment.
Great service ordered tools there was a…
Great service ordered tools there was a delay they kept in touch and let me know what was happening
10 July 2023
Reply from KMS Tools & Equipment - Red Deer
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
KMS Tools
KMS Tools, does a great job of supplying tools and having knowledge staff at any store I've used.
9 August 2023
Reply from KMS Tools & Equipment - Red Deer
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
Every time I go into the Red Deer store…
Every time I go into the Red Deer store or phone the people working there are friendly and knowledgeable and the prices are good my dog is welcome and when I call the Coquitlam auto parts branch they are always great to deal with
16 August 2023
Reply from KMS Tools & Equipment - Red Deer
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
KMS tools staff need training
KMS has an awesome selection of tools and equipment. Unfortunately they do not train their staff to properly educate and assist customers. The front till staff are very slow and I had many staff walk by me without acknowledging me or ever make eye contact.
11 June 2023
Always great to shop at KMS
15 August 2023
Reply from KMS Tools & Equipment - Red Deer
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
Always a good experience
I've shopped in store and online with this company and have never had any issues with them. Sometimes their pricing is way better than anything else I can find. In store the associates are always helpful and when I order online and have questions, they are always quick to respond.
I will continue using them for the foreseeable future.
18 May 2023
Reply from KMS Tools & Equipment - Red Deer
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
They had all the tools we were looking…
They had all the tools we were looking for at as good of price as the competition.
29 July 2023
Reply from KMS Tools & Equipment - Red Deer
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
Team members are great and always help…
Team members are great and always help me find items I'm looking for!
14 August 2023
Reply from KMS Tools & Equipment - Red Deer
Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing for KMS Tools & Equipment.
Good stock and choices for what i…
Good stock and choices for what i required.
Great prices with your free membership.
10 August 2023
Reply from KMS Tools & Equipment - Red Deer
Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.
Very helpful and informative
Quick in and out visit, I had 2 questions about the tool I needed. Staff was very informed and was able to provide the answers I needed
14 August 2023
Reply from KMS Tools & Equipment - Red Deer
Thank you for rating KMS Tools & Equipment, Robbie! We're happy to provide 5-star services for our customers!
Helpful staff and massive new location
Helpful staff and massive new location. The person who helped me seemed a little reluctant to begin with but ended up being a huge help and gave me some info, I did not know (if you buy a tool, you get 15% off accessories for said tool that same day only)
14 August 2023
Reply from KMS Tools & Equipment - Red Deer
Thanks for the shout-out! Looking forward to your next visit.
Reply from KMS Tools & Equipment - Red Deer
KMS Tools & Equipment appreciate the 5-star rating! We hope to continue providing you with the best services and thank you again.
Reply from KMS Tools & Equipment - Red Deer
Thank you, Brent. We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon. Take care.
Reply from KMS Tools & Equipment - Red Deer
Thank you so much for your review of KMS Tools & Equipment! We truly appreciate the review and hope to see you again.
Very helpful salesperson
7 June 2023
Reply from KMS Tools & Equipment - Red Deer
We appreciate the lovely feedback of KMS Tools & Equipment. Thank you and have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.