Knekt Coffee Reviews 33

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I simply can’t get enough of Knekt blends! I’ve been a lover of coffee for as far as I can remember, after discovering Knekt Organic Shroom Energy Blend mushroom Coffee, I am a customer... See more

Rated 2 out of 5 stars

I haven't tried the coffee yet although do hope it's worth is as the excessively large packaging for the tiny packet of coffee (maybe 10tsp max in it) certainly wasn't worth the price I paid. Let's ju... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a variety of coffee for myself and as a present for coffee enthusiast friend. We were both VERY impressed with the quality of the products. Also tried buckwheat tea (vanilla and coc... See more

Rated 5 out of 5 stars

I recently had the pleasure of trying the buckwheat tea with a cookie taste from Knektcoffee, and it was truly a delightful and unique experience! This tea has become my absolute favorite over the l... See more

Company details

  1. Coffee shop

Written by the company

Online Coffee Shop. Speciality Coffee, Wellness Blends and Healthy Sweets Connecting Coffee To People & People Via Coffee


Contact info

4.0

Great

TrustScore 4 out of 5

33 reviews

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No recent history of asking for reviews

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Rated 3 out of 5 stars

PRIVATE

Delivery from yourselves to me in Battersea took 5 days!
Came across your coffee in a coffee shop off Abbey Road.
Very nice coffee.
Will order again.

5 August 2024
Knekt Coffee logo

Reply from Knekt Coffee

Dear Francis,

Thank you for your feedback! We're delighted to hear that you enjoyed our coffee after discovering it at a coffee shop off Abbey Road. We apologise for the delay in your delivery to Battersea—this is not the standard we aim for, and we're working on improving our delivery times. We're thrilled that you plan to order again and look forward to providing you with a smoother experience next time. If you have any further concerns or questions, feel free to reach out. Enjoy your coffee! ☕

Best Regards
Knekt Coffee Team

Rated 5 out of 5 stars

Phenomenal Coffee Experience

I simply can’t get enough of Knekt blends!
I’ve been a lover of coffee for as far as I can remember, after discovering Knekt
Organic Shroom Energy Blend mushroom Coffee, I am a customer for life.
Not only are the flavours rich and sumptuous, the health benefits are phenomenal.
My brain fog has disappeared entirely.
This tasty beverage also supports my intestinal health, my immune system, and is keeping my blood sugar in check ✅
Added bonus…. No jitters!
The additional ingredient of Lion's Mane keeps my sprits high, I always feel so uplifted whenever I consume this power house!

I’ve just purchased the Organic Collagen Coffee Beauty Blend. Super excited to sip my first cup.
My kitchen cupboards are nicely filling up with these delicious, wonderful blends.
I highly recommend Knekt Coffee.

28 February 2024
Unprompted review
Rated 1 out of 5 stars

My order was not delivered by Evri…

My order was not delivered by Evri which is the courier this company used: contacted the customer service email and no help to get a refund or the matter resolved.

*update as the merchant has responded. Evri took a photo of the parcel outside the building I live in. Not inside near my flat door, or a chosen safe place. Outside the building which is not secure as it’s on a main road. So I can’t see how exactly this is proof of delivery.

Furthermore, I have contacted the email you have quoted in your response, it’s from a different email address than the delivery was placed however it has all the information you need to attend to this matter, so there is no excuse as to why you haven’t replied. There is no misunderstanding. Just poor customer service.

29 February 2024
Knekt Coffee logo

Reply from Knekt Coffee

Dear Naomi,

Thank you for your feedback. We apologize for any inconvenience caused. Upon reviewing our records, we found that the parcel was marked as delivered by Evri to the address you provided, with photo proof of delivery. However, we understand there's been an issue as you haven't received your order. We suspect there might have been a misunderstanding as our customer service team has not received any email from you regarding this matter. Please resend your concerns to info@knektcoffee.com or via Chat @ knektcoffee.com so we can investigate further and find a resolution for you.

Best regards,
Knekt Coffee Team

Rated 5 out of 5 stars

Tea with notes of cookies

I recently had the pleasure of trying the buckwheat tea with a cookie taste from Knektcoffee, and it was truly a delightful and unique experience! This tea has become my absolute favorite over the last few months. I highly recommend trying this tea for anyone looking for a warm and comforting treat that’s sure to leave you wanting more.

Also the seller is incredibly friendly and helpful in choosing products, making each order even more enjoyable.

6 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Recently purchased a variety of coffee for myself and as a present for coffee enthusiast friend. We were both VERY impressed with the quality of the products. Also tried buckwheat tea (vanilla and coco nibs) is now the only tea I drink!! My absolute favourite ❤️

1 March 2024
Unprompted review
Rated 5 out of 5 stars

I recently received my order from Knekt…

I recently received my order from Knekt Coffee, which included Tabucha, coffee beans, assorted teas, and shrum coffee. I was truly impressed by the exceptional quality of both the products and the packaging. Every aspect of my purchase exceeded my expectations, making it a delightful experience overall. I recommend Knekt Coffee! They are providing top-notch products with outstanding presentation.
Thank you!

4 March 2024
Unprompted review
Rated 2 out of 5 stars

I liked the coffee and delivery was…

I liked the coffee and delivery was fine but powder was rock hard and unusable after a day

13 February 2024
Knekt Coffee logo

Reply from Knekt Coffee

Dear Natalie Foy,

Thank you for sharing your experience with our coffee and delivery service. We're glad to hear that you liked the coffee, but we're sorry to hear about the issue with the powder becoming hard. We understand how disappointing this can be, especially when looking forward to enjoying our product.

We want to ensure the best experience with our coffee, and as part of this commitment, we include a store instruction card in every box. This card provides detailed guidance on how to keep the coffee powder in the best condition, emphasizing the importance of keeping it airtight and away from moisture. These steps are crucial for maintaining the quality and usability of the coffee powder over time.

If the powder became rock hard and unusable after a day, it's possible that it might have been exposed to moisture or air, which can happen if the packaging is not sealed properly after use. We recommend transferring the coffee to an airtight container if the original packaging cannot be sealed tightly after opening.

We're here to support you and would like to offer assistance in resolving this issue. Please contact our customer support team directly at knektcoffee.com Chat or via email: info@knektcoffee.com and we'd be happy to help you further, including offering tips on storage or discussing a potential replacement if necessary. Our goal is for you to enjoy our coffee at its best, and we're committed to ensuring your satisfaction.

Best regards
Knekt Coffee Team

Rated 2 out of 5 stars

I haven't tried the coffee yet although…

I haven't tried the coffee yet although do hope it's worth is as the excessively large packaging for the tiny packet of coffee (maybe 10tsp max in it) certainly wasn't worth the price I paid. Let's just say no matter how good it is, I won't be repurchasing. Wasteful packaging, misleading quantity and a rip off - that was my first (and lasting) impression.

8 January 2024
Unprompted review
Knekt Coffee logo

Reply from Knekt Coffee

Dear Lisa-anne,

Thank you for taking the time to share your feedback. We sincerely apologise for any disappointment you experienced with our packaging and the perceived value of the product.

We understand the importance of transparent communication, and we want to assure you that our website clearly indicates the quantity of coffee in each tub. However, we acknowledge that our packaging might not have met your expectations, and we genuinely apologise for any confusion.

Your feedback is invaluable to us, and we take it seriously. We are continually working on improving our products and packaging to provide the best experience for our customers. We would appreciate the opportunity to make things right for you.

If you have any further concerns or if there's anything specific you would like us to address, please feel free to reach out to our customer service team directly. We value your input and strive to learn from every customer experience.

Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.

Best regards,
Knekt Coffee Team

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