If I could have given Knew Health more than 5 stars I would have done it in a heart beat! I joined Knew Health relatively healthy and honestly not expecting to have to submit many need requests. But a... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
We are a refreshingly different way to approach healthcare. We are not insurance. We are a Community of like-minded individuals, families, and businesses that manage their own healthcare. Our Members have no limitations, like networks, because our services work the same way in every state. Through concierge support, we manage our Members' costs for general wellness care and for new medical conditions, like illnesses, injuries, and pregnancies. We drastically reduce the cost of healthcare through negotiations and limit the financial impact on individual members by sharing medical costs among all members. Members also receive annual allowances to put towards additional health/wellness costs, along with access to free health coaching, discounts on supplements, free 24/7 telemedicine, discounts on lab work, and so much more. We make it possible to effectively manage healthcare expenses through the simplicity of a monthly membership.
16192 Coastal Highway, 19958, Lewes, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
KnewHealth is amazing and has saved my family so much in Insurance, over $1,000/Month! They have been so helpful in every situation, are fair, and go above and beyond to help their customers with anything. The entire team is fantastic! Sandra Pereira, Kerry Caprino, Carissa Jordan, and John Barbosa have been especially helpful. I would hands down recommend KnewHealth to anyone!
Cheri Stanwix is fantastic and the one that got us signed up. Don't hesitate! Reach out today!

Reply from Knew Health
Every single interaction I had with their customer care representatives, and any care request was handled professionally and extremely promptly. I cannot recommend this insurance enough and would keep it if my new employment did not offer a cheaper option. I’m still keeping my options open to come back to this if the monopolized insurance company that my new employment uses gives us the runaround (as per usual with the bigger corrupt companies). I highly recommend this healthcare company for any self-employed individual that wants a hasslefree English speaking company that actually has the consumers best interest in mind— rather than making a buck. Would give more stars if possible.

Reply from Knew Health
I love the flexibility of care that I receive. I can see any doctor without limitations. I’ve had two babies with them and 0 trouble with sharing the expenses. We’re so glad to be a part of this community.

Reply from Knew Health
I am so happy i found this medical health share option. I absolutely love it! I hate regular health insurance. It is such a scam and a rip off IMO. I love Knew Health and have used them several times for large medical expenses and they have always come through. All bills were paid, after my initial IUA was paid. HIGHLY RECOMMEND for anyone wanting to get away from "conventional" health insurance. Health Share plans are the way to go. And i liked that you did not have to be involved in a religious organization to be part of this. Other health share plans require that.

Reply from Knew Health

Reply from Knew Health
I’m blown away by the support I have received from Knew Health! Sandra is amazing and gets back with me promptly and explains everything so detailed and easy to understand! I had emergency surgery on January 9, and I was so concerned because this was my first time using shared insurance. I will be recommending Knew Health to everyone I know!

Reply from Knew Health
The people I have dealt with have been help with helpful suggestions. I always get the chance to speak to a human without arguing with an AI.

Reply from Knew Health
I have been with Knew Health for a few years now and we have only needed to receive reimbursements for preventative care until this year when my daughter had to have an emergency appendectomy. The team was immediately responsive, and walked me through the steps I needed to take on my end. We satisfied our IUA (initial unsharable amount) and Knew Health paid the remainder of our bill within 1 month of my daughter’s surgery. I have never come across such amazing customer service. I have dealt with insurance companies and a different health share in the past and Knew Health is hands down the BEST!!! Thank you Knew Health for your stellar customer service and for truly being a company that cares about your members. I highly recommend Knew Health!

Reply from Knew Health
Great customer service, easy onboarding process, central dashboard, and the extra perks.

Reply from Knew Health
I'm new to Knew Health and I recently submitted a reimbursement request. They approved and notified me within 24 hours and said they would send my payment the very next day. I was very impressed!

Reply from Knew Health
The intro call was very helpful for learning how to navigate the member site. It also helped me to be aware of all the features and benefits available. I know how to submit the different types of needs in their proper place.

Reply from Knew Health
I don't know yet. I submitted my first receipt for reimbursement and have not yet heard back.... ask me again after this goes through :)

Reply from Knew Health
Finally! A health plan that actually makes sense and is also affordable. The wellness and prevention mindset and support is incredible. The ability to choose providers, including alternative and functional medicine, is unrivaled. I have been with almost a dozen health plans over the last 15 years and KnewHealth wins!

Reply from Knew Health
I love that Knew Health accepts holistic care options. The process for reimbursement is so smooth!

Reply from Knew Health
I would really like to see an app on my phone that I can take pictures of bills and submit for review. Something a lot more quick and simple. I would like to be able to withdraw my premiums for my bank account versus having to go through a credit card. I would also like some sort of member card that I can give my healthcare providers an emergency circumstances when I may not be able to talk.

Reply from Knew Health
Everyone is so very nice and helpful. Response time is quick and they make me feel appreciated as a customer.

Reply from Knew Health
I'm new to Knew Health and was worried about the process of getting reimbursed for my eligible medical expenses. The people I've dealt with have all been very patient and accommodating and I feel like they're on my side when it comes to getting my benefits paid out.
I love that I get to choose my doctor. The private practice doctors that live outside the insurance arena are so much more attentive, I had mine call me and spend an hour on the phone with me at no charge after our initial visit. This is what health care is supposed to be. All without the outrageous costs.

Reply from Knew Health
I have had good experience overall for the few times I've interacted with reimbursements, but the company is SHOCKINGLY behind in having no portal for us as members giving a detail of what benefits we have used, their timing, and what benefits remain for us in a year, and when they expire. There is NO record of what payments we've made or upcoming payment dates, very disappointing. You have to call and talk to someone or email to get that information. The Health resources offered are minimal for anyone looking for natural health resources. There are only 2 health coaches and you only get 1 or 2 sessions with them. There are finally some webinars available on the portal but there is a world of extra natural health things they could be offering more than they do.

Reply from Knew Health
If I could have given Knew Health more than 5 stars I would have done it in a heart beat! I joined Knew Health relatively healthy and honestly not expecting to have to submit many need requests. But as happens in life at times there were some unexpected needs this past year that required me to submit requests more than I ever would have expected. I can say that Knew Health was there at every single turn with immediate help, support, and encouragement. I am so very grateful to Knew Health and their entire team!

Reply from Knew Health
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.