Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more
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Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more
Company replied
Fantastic service from Knight Training. Hellen has been in charge of my application throughout the entire process and has been extremely friendly and efficient. She kept me updated at every stage and... See more
Costumer support and help was amazing. The only problem with the training course, when you are in a module and make a mistake at the end of the module it not show what was the mistake. This is a bit a... See more
Company replied
Company details
- #1 of 2 best companies in Hospitality and tourism school
- #14 of 96 best companies in Career and Education Provider
- #42 of 152 best companies in Legal Services
- #2 of 7 best companies in Vocational school
About Knight Training
Written by the company
Knight Training is one of the UK's leading Training Centres delivering compliance training courses awarded by the Highfield Awarding Body and the (BIIAB) British Institute of Innkeeping Awarding Body.
We are a customer-focussed, friendly and professional company who put our customers’ needs at the forefront of the way we work.
The services that we deliver will help you conform with all current legislation. Our constant growth has been achieved as a result of our speedy, competitive and reliable approach to customer service. We are proud to be recognised as an "outstanding" centre with the BIIAB and Highfield with a high learner pass rate with both Awarding bodies.
We are one of the largest providers of licensed retail training in the United Kingdom and deliver the Level 2 Award for Personal Licence Holders and the Level 6 SCPLH which you will need if you are to sell or authorise the sale of alcohol.
We also act as Licensing Consultants and apply to the Authorities for Premises Licence applications and also Personal Licence applications for many large organisations across the UK.
We also deliver all other licensing qualifications needed for the licensed trade including SCPLH (Scottish Certificate for Personal Licence Holders), SCPLHR (Scottish Certificate for Personal Licence Holders Refresher Qualification), ABCQ (Award in Beer and Cellar Quality), How to run a successful pub & ALHO - Award in Licensed Hospitality Operations.
We have a large choice of e-learning courses and in addition to the above, our training includes all SIA Door Supervision, Upskilling, CCTV Operations, First Aid at Work, Emergency First Aid at Work, First Aid at Work Re-qualification, and Paediatric First Aid, Mental Health and Site safety training such as the SMSTS, SSSTS, H&S awareness etc.
Contact info
134 The Barracks, White Cross Business Park, South Road, LA1 4XQ, Lancaster, United Kingdom
- 0330 999 3199
- info@knighttraining.co.uk
- knight.training
Highly recommend this company
Lucy in the office has been super helpful and the way the training course was structured was excellent. I have no previous knowledge of this industry and having followed the training course was successful in passing my exam today. Cannot recommend this company highly enough.
15 August 2023
Reply from Knight Training
Hi Clare,
Thanks so much for your lovely feedback - I have passed this along to Lucy. She is such a ⭐
Claire - KT Team
It was my first experience to answer…
It was my first experience to answer the exam online.and I finally got pass. It was really great .
3 August 2023
Reply from Knight Training
Hi Allwyn,
Thanks for your feedback. Glad we could help!
Claire - KT Team
Straight forward training and easily…
Straight forward training and easily accessible.
Enjoyed the training and so happy to get my qualification.
6 August 2023
Reply from Knight Training
Hi Hannah,
Many thanks for your review and your feedback :)
Claire - KT Team
Amazing costumer support
Costumer support and help was amazing. The only problem with the training course, when you are in a module and make a mistake at the end of the module it not show what was the mistake. This is a bit annoying when you try different answers but you dont know what was actually right and whats wrong. Other than this everything else was perfect with the course, with the exam. Thank you
3 August 2023
Reply from Knight Training
Hi Botond,
Thank you for sharing your review. It is always really helpful when our customers give us constructive feedback and we will be sharing this with the dev team. We looking forward to working with your further on your application. Thank again! :)
Claire - KT Team
Amazing services and super friendly…
Amazing services and super friendly staff. Helped me with my personal licence application. Thank you!
3 August 2023
Reply from Knight Training
Hi Ben,
You are also amazing! You absolutely smashed that! Well done and thank you so much for leaving such a lovely review :)
Claire - KT Team
great experience
26 July 2023
Reply from Knight Training
Thank you! We appreciate your feedback :)
Claire - KT Team
VERY HELPFUL ON THE TELEPHONE
VERY HELPFUL ON THE TELEPHONE - COURSE CONTENTS EASY TO FOLLOW - EXAM PROOCESS VERY CONVENIENT.
31 July 2023
Reply from Knight Training
Hey Libby,
Thanks for taking the time to leave us some feedback, we do appreciate it and we are glad you found our services helpful :)
Claire - KT Team
Easy processes and nice people
Really clear and easy instructions, lovely people at the end of the phone line and the whole process was super. Highly recommend and we will use them again in the future.
30 July 2023
Reply from Knight Training
Hi Jodi,
Thank you for sharing your feedback. it was an absolute joy to work with you and we are really pleased that you were happy with our service. If there is anything else you need, just shout!
Claire - KT Team
Easy to use and very informative
27 July 2023
Reply from Knight Training
Thank you for your feedback! Good to hear! :)
Claire - KT Team
Very straightforward instructions
Very straightforward instructions. On hand to help. Just a very simple process.
27 July 2023
Reply from Knight Training
Hi Dawn,
Thank you for your feedback :) we are really pleased that you had a great experience.
Claire - KT Team
Very efficient and easy to use systems…
Very efficient and easy to use systems and I passed first time!
Many thanks!
25 July 2023
Reply from Knight Training
Hi Mike,
Really pleased that you had a great experience! You smashed it :)
Claire - KT Team
Reply from Knight Training
Hi Rebecca,
Thank you :) we do try! Hope to speak again soon!
Claire - KT Team
Disliked how the questions did not…
Disliked how the questions did not explain enough how to do them
Abit more interactive would help also
24 July 2023
Reply from Knight Training
Hi Brandon,
Sorry to read that you found the course a little inadequate for your requirements. We always feed back to the developers with any comments from our learners to help to make the experience better for future customers. The team are on hand to answer any questions that you may still be left with so if there is any further help that you need, please do call us on 0330 999 3199.
Claire - KT Team
Straight forward, great service
Really easy to use knight training, all the colleagues I interacted with her very helpful and pleasant.
Overall great straight forward experience.
20 July 2023
Reply from Knight Training
Hi Colin,
Thanks for taking the time to leave us a review :) Really glad to hear that you had a great experience with us!
Claire - KT Team
Reply from Knight Training
Hi Camilla,
Thank you! Great feedback like yours always helps and we are really pleased that you found everything straight forward :)
Great working with you!
Claire - KT Team
Hellen is an actual hero
Hellen is an actual hero.
I had an extremely tight deadline, but Hellen went above and beyond to ensure I was able to sit my exam in time, with all of the resources and information I needed to pass. I'm so beyond grateful for all of her assistance and I hope you know what a terrific asset you have in her. 10/10, would definitely recommend Knight Training.
18 July 2023
Reply from Knight Training
Hi Anna,
We have to say, we TOTALLY agree! Thanks so much for leaving such a fab review :)
Claire - KT Team
Great communication and friendly help…
Great communication and friendly help whenever advice was needed.
16 July 2023
Reply from Knight Training
Thank you Nick, we were pleased to be of service.
Smooth and concise
Smooth and concise. Was easily accessible and easy to use. Provided great learning and system integration was great.
9 July 2023
Reply from Knight Training
Hi Emmett, thank you for the review, it’s much appreciated and good to know that we’re doing a good job.
Good communication
Good communication. Easy to enrol. Very good value for money.
Professional content.
10 July 2023
Reply from Knight Training
Hi Elaine many thanks for your positive feedback, which is always very much appreciated.
Claire, Knight Training Customer Services Team.
Training easy, exam setup complicated
I thought the training was very good but the exam process was quite complicated. The system check was difficult to carry out, having to refresh the page numerous times throughout.
9 July 2023
Reply from Knight Training
Thanks Gordon for leaving a review.
We are pleased to read that you found the training to be very good, but disappointed to read you found the exam process quite complicated and the system check difficult to complete. We are always looking to review and improve our systems and process's, to make the learning experience as simple as possible for our customers. We will continue to try and improve the system check process and thank you for bringing your comments to our attention.
If you would like to discuss your experience with us further, please contact me by email and I will call you at your convenience.
my email is shaun@knighttraining.co.uk
Shaun, Director and Licensing Manager
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