Knightswood Home Improvements Reviews 

110
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a truly great experience working with this company. Many customers highlight the exceptional quality of the completed work, noting that the tradesmen arrive promptly and finish installations efficiently. Reviewers consistently praise the entire team for being extremely polite, courteous, and respectful of their homes throughout the entire process. A few other people also felt that the initial consultation and quotation stage was exceptionally clear, friendly, and helpful without experiencing sales pressure. Satisfied consumers additionally note that workers operate diligently, clean up thoroughly after finishing, and leave properties remarkably tidy and well organized.

What people talk about most

Staff

Users describe positive interactions with staff, praising their helpfulness, professionalism, and product... See more

Service

People report positive experiences with service, highlighting exceptional professionalism, punctuality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knightswood home improvements have carried out the work in an exemplary manner, with John and mate assessing and installing the best and most cost effective way to complete the facia boarding, gutter... See more

Rated 5 out of 5 stars

Excellent service from Paul coming to do the quote, John doing survey, scaffolding being put up and John and his colleague completed a full facia and guttering work. All of the tradesmen were courteou... See more

Rated 5 out of 5 stars

Excellent service from start to finish with supplying and fitting new windows and doors. Fitters turned up on time and were very polite and helpful. They cleaned up carefully and left everything in... See more

Rated 5 out of 5 stars

Jumped on the job sooner than expected. Skip and scaffolding and materials all turned up on time. The roofing guys we prompt, polite, curtious and very efficient. Very pleased with end result.... See more


Company details

Written by the company

Installers of high quality bespoke home improvements


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

110 reviews

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No recent history of asking for reviews

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4.7

All reviews

(110)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Knightswood fitted a new flat roof for…

Knightswood fitted a new flat roof for me. Fitters were professional and done a good job. Office staff Claire was extremely helpful when we had an issue. Professional, good quality, fitted well and very happy. Thanks again!!!☺️💕

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Knightswood home improvements have…

Knightswood home improvements have carried out the work in an exemplary manner, with John and mate assessing and installing the best and most cost effective way to complete the facia boarding, gutter and fall pipe work. Even though the company has had internal problems with a senior member health scare, they have proven that they are now back on track to continue with their scheduled work. I would recommend the installing team without hesitation
J B stitch

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Recently had my flat roof replaced on…

Recently had my flat roof replaced on the garage the workmen were incredibly polite and hardworking couldn’t fault them at all kept me informed all the way through the office staff were extremely helpful from start to finish very happy with the work and would definitely recommend

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Well what can I say

Well what can I say , what an absolute pleasure to work with , they installed all my windows and doors with perfection , I checked all the work they did and I found absolutely nothing to complain about what so ever . I’m more than happy to recommend them to anyone.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Love my new roof work was done…

Love my new roof work was done efficiently and within a short time scale as that was my requirement , work men cleared up everything after themselves great service from start to finish can’t thank them enough, for there fast response and brilliant workmanship.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT GO ANYWHERE NEAR THIS COMPANY!!

DO NOT GO ANYWHERE NEAR THIS COMPANY!!
I wish that you could award a 0 - the worst, unprofessional outfit it has ever been my misfortune to engage.

* Missed 3 installation dates without any contact to explain
* Fail to respond to any correspondence, letters, emails, telephone calls including a recorded delivery to their Wolverhampton offices that was returned without explanation
* Happy and eager to take your deposit - don't give them your bank details.

A COMPLETE BUNCH OF CHARLATONS! AVOID AND ENGAGE A PROFESSIONAL COMPANY!!

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Was having issues with roof and was recommended knightswood. Service amazing really impressed with knowledge and they really put my mind at ease. Workers really polite and tidy, wouldn’t know they’d been if it wasn’t for the new roof. Thanks so much guys

8 September 2025
Unprompted review
Rated 2 out of 5 stars

Terrible customer service and after care…

The tradesmen that physically replaced my roof did a great job.

The customer service and after care provided, is shambolic. My skip has been abandoned on my drive (overfilled) because they ordered a skip too small. The skip company won't retrieve it.

I've communicated regularly with knightswood, only to be ignored and lied to about resolving the issue. There is a clear breach of contract and no one in management seems to care.

I would not use knightswood if you value your sanity and wish for stress free experience

29 August 2025
Unprompted review
Rated 5 out of 5 stars

A professional and reliable company that clearly takes pride in their work. I’d definitely recommend them.

I recently had Knightswood Home Improvements replace six windows, a bay window, all in double-glazed uPVC, my front and back doors, and a set of patio French doors, and I couldn’t be happier with the experience.

From start to finish, the team were informative, polite, and helpful. They turned up when they said they would, kept everything tidy, and were respectful of my home throughout the job.

The work was completed on time and at a price I was more than happy with. What really stood out, though, was their attention to detail. I expected at least a bit of damage to the brickwork or the interior plaster when removing the old windows, but they were very careful and left no damage at all.

A professional and reliable company that clearly takes pride in their work. I’d definitely recommend them.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Knightswood

Knightswood done a 3 side Fascia, fitted 4 windows and a bifold door 2 weeks ago. The workers were very efficient and the fitters cleaned up after the job was completed.

27 June 2025
Unprompted review
Rated 4 out of 5 stars

new windows

new windows
Arrived on time, started work immediately. Courteous. Finished work by the end of the day (as I'd hoped for) .
I am very pleased by the appearance and standard of the work.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Next door was having a new roof put on…

Next door was having a new roof put on me and my son went out came back we heard a crunch i got out the car to find a piece of wood with a nail stuck in my sons wheel i emailed the company the manager spoke to me he was very polite and he agreed to pay for a new tyre my son recieved payment a few days later

27 June 2025
Unprompted review
Rated 5 out of 5 stars

I’ve just had my windows replaced with…

I’ve just had my windows replaced with this company.
They did a fantastic job, on time and really impressed with the workmanship.
Cleaned up all the mess at the end which was great. Now waiting for a quote on a new roof from them and should get existing customer discount

11 June 2025
Unprompted review
Rated 5 out of 5 stars

5*****

Knightwoods replaced 9 windows and 2 doors in white pvc at my house in Solihull. The fitter john was very efficient and cleaned up all the rubbish when he finished. He even left me a bottle of pvc window cleaner before he left. I would definitely recommend Knightwood to anyone who's looking to change their windows. They were very professional with their work.

26 June 2025
Unprompted review

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