McIntosh Reviews 550

Fast prompt delivery super looking product is a lovely Christmas present for my daughter in law

Very easy to order, needles dispatched straightaway with tracked delivery by Royal mail Good personal service highly recommended

I've ordered a few different things from James now and I'm as thrilled as I was the first time. His wool is gorgeous and can't wait to try others. The order was delivered quickly and wonderfully packaged. I love the small touches like having a label that can be sewn onto your projects, giving a professional feel to your work and so you never forget what products were used and where they came from. James is very knowledgeable and his reviews on products he sells are worth reading. Would definitely recommend.

Excellent customer service

I am so impressed with my experience shopping from McIntosh. James is so friendly and helpful and his yarns are superb. I will definitely be buying from him a again.

Seller kept me well informed through the whole ordering process. Beautiful quality of sock yarn, just started knitting.
Nice for me to have found somebody selling my favourite yarn from my homeland.

The items arrived quickly and in perfect shape!

Beautiful yarn, thoughtfully packaged. I appreciated the personal ‘thank you’ note. Received with the minimum of delay.

I’ve had an exceptional experience shopping from this business. If you are looking for KnitPro knitting needles, this is a great place to go (they sell other things too but that’s what I shopped for). They are an affiliated partner with KnitPro so you know the products are legitimate and of a high quality.

There was a slight error with my order but it was fixed with such efficiency and grace. I sent a polite email explaining the situation and was replied to within the same day and the correct product was on its way within a day or two, with no additional charges. Mistakes happen, we’re all human; but the way it was handled has absolutely cemented me as a returning customer. Consider me your stamp of approval for great customer service. I’ve had a fantastic experience communicating with James to resolve my very minor issue and voila, my problem evaporated pretty damn fast.

Highly recommend shopping from and supporting this business. Plus the lovely little hand written thank you note is always a lovely and personal touch :)

Another fast delivery in sustainable packaging.

Always a great personal experience, always a pleasure!

James was very communicative, kind, and courteous. He promptly prepared my order, and it was a delight to receive updates from him. Thanks McIntosh!

I found James (very luckily) when I was hunting for 2mm bamboo circular needles to do an ultra fine cashmere/silk knitted lace project - he is the only stockist I could find in the UK. He provides quality items and adds a real personal touch to a very prompt service. I have no qualms recommending that others purchase from him and will certainly be shopping again myself.

Very prompt friendly response, offered alternatives when some wool wasn’t available.Kept me up to date on delivery, wonderful service

Prompt response, considerate packaging, excellent communication

I was delighted to find this yarn! I purchased a skein while on vacation and should have purchased two for my project! So thank you for the quick delivery!!

Got it on time and worth it
Thanks

Very fast and efficient service as always. Good communication