Knitted Home Reviews 

70
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fast delivery of gorgeous yarns. The best place to get your knitting goodies. This time i brought some yarns and a kit to knit Wol the owl from winnie the pooh. Last time i brought the kit for tigger.... See more

Rated 5 out of 5 stars

I really like this online yarn shop, great customer service and super fast shipping. They are very knowledgeable about all their products and give welcome support. I would unreservedly recommend this... See more

Rated 5 out of 5 stars

Exceptional customer service. Gave clear advice over the phone on how best to contact to request a specific dye lot. When I placed my order, it was on its way the very same day and it arrived two days... See more

Rated 5 out of 5 stars

I’ve used Knitted Home countless times and it’s absolutely amazing. You order by 2pm, it’s on its way that day, you get a tracking number by email and it arrives two days later. It’s so reliable. In t... See more

Company details

  1. Yarn store

Written by the company

Knitted Home is a UK-based independent yarn shop specialising in cashmere hand-knitting yarns. Our collection is built with intention, bringing together exceptional cashmere alongside a considered selection of premium natural fibre yarns, each chosen for its quality, character and pleasure to knit with. With an extensive choice of colours and fibres, thoughtful service and genuine knowledge of the yarns we stock, we’re here to help knitters find something special for every project.


Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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4.8

All reviews

(70)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knitted Home Alpaca Wool

Ordered alpaca wool from Knitted Home and was delighted with the high quality of this wool. Have ordered another batch and would highly recommend this product to anyone.

7 December 2020
Rated 1 out of 5 stars

Knitting

Haven’t made anything yet but looking forward to it. X

19 November 2020
Knitted Home logo

Reply from Knitted Home

Really glad that you are happy with the yarn, and sorry to hear that you are unable to amend the mistake in star rating. But as long you are happy, that's all it matters! Enjoy your new project, and look forward to see you again soon!

Rated 4 out of 5 stars

I ordered white wool

I ordered white wool, I got cream or off white, could not find a way to call. Tried to send e-mail but would not send. Wool itself was of good quality.
I’ve now amended my feedback as the firm has been in touch and was very helpful, in a short space of time. I don’t know why I could not get through via email but I have been assured that the site is working. Thank you 👍🏼

19 November 2020
Knitted Home logo

Reply from Knitted Home

Thank you very much for your feedback Merle, we have created contact form and chat box for all our customers now.

The colour of the yarn you ordered is called "off white" as the fibre is not bleached to provide a better shape and texture quality, which you have noticed it is of very good quality, the only downside is that it is not brilliant white but natural white, hopefully the exceptional quality in touch and durability will make up for it!

We are aware that you have decided to keep the yarn, but we do offer 60 days no quibble return, so please come back to us anytime if you are not completely happy.

Thank you very much for your support and your feedback is very helpful for us to perfect our service!

Rated 5 out of 5 stars

Very high quality yarn!

Very high quality yarn at excellent prices! Quick shipping to the USA. Great customer service. I am definitely a repeat customer and highly recommend this company!

14 November 2020
Rated 5 out of 5 stars

Excellent!

Quick, efficient and even rang me to finalise as a difficulty had arisen, the lady i spoke to was extra pleasant and helpful.

13 November 2020
Rated 5 out of 5 stars

Speedy accurate service

Item turned up swiftly and exactly as ordered. Also very well packaged.

12 November 2020
Knitted Home logo

Reply from Knitted Home

Thank you so much for taking the time to write us a review. Your feedback is so valuable to us and we hope you can order from our website again soon.

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