Knixmax Outdoor Reviews 

178
•
TrustScore 2.5 out of 5

2.6

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Rated 2 out of 5 stars

Ordered items that were listed as in stock, but they didn't ship until 3 weeks later and emailing support to inquire in the mean time did not get a response in a timely manner. When the products ev... See more

Rated 4 out of 5 stars

Unfortunately I'm another who hasn't had their item sent, nor any replies to requests for an update via email (no phone number is offered). I'm still hopeful but totally ignoring emails doesn't sugge... See more

Rated 1 out of 5 stars

Quality of product - 1 star - two boots, both different sizes although size 44 on bottom Returns - 1 star a nightmare - nothing on website is correct Communications - 1 star - takes forever then s... See more

Company replied

Rated 5 out of 5 stars

These boots are amazing, very light weight but robustly made, perfect for walking my dogs across the fells. They arrived much quicker than I thought they would and were well packaged, excellent compa... See more

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2.6

Poor

TrustScore 2.5 out of 5

178 reviews

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2.6

All reviews

(178)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Boots!

Was advised i would be kept informed by e-mail as to delivery status. This proved not to be the case, so was pleasantly surprised when the goods arrived. Excellent packaging. Very well protected internally. Liked the look of the boots. Fitted well and comfortable to wear.

1 February 2023
Rated 4 out of 5 stars

Originally sent by seller but lost in post

Unfortunately I'm another who hasn't had their item sent, nor any replies to requests for an update via email (no phone number is offered). I'm still hopeful but totally ignoring emails doesn't suggest a customer focused business.
Update.. co did reply and replaced. I've reordered since and no problems

30 January 2023
Unprompted review
Rated 1 out of 5 stars

Save your money

Ordered was placed on 12.12.22 paid for but boots never arrived. Have contacted Knixmax by email, same outcome, no reply. Would not recommend, very disappointing and total scam.

12 December 2022
Rated 1 out of 5 stars

As I laced up my new boots the eye hook…

As I laced up my new boots the eye hook broke. So poor quality product. I was offered half of the purchase price as a refund which is terrible. I had to pay to have the boots returned by recorded delivery. When they received my boots my purchase price was refunded in full however it cost me just over £8 to return a shoddy product

13 November 2022
Rated 5 out of 5 stars

Excellent service

I ordered winter boots for my husband and they were too small. I contacted Knixmax and opted for their 50% off next purchase and no return. This was expedited immediately, I ordered a larger size which were delivered within 2 days 😁

9 November 2022
Rated 3 out of 5 stars

The boots I ordered seem fine so far

The boots I ordered seem fine so far, but I was a bit concerned that there was a label attached to the boots themselves asking for reviews on amazon. I did not purchase the boots via amazon, nor do I wish to deal with them as a company. I emailed knixmax about this and they were not able to provide me with a reasonable explanation, and denied any affiliation with amazon which simply doesn't make sense, therefor I can only assume It isn't true. I've seen another review also saying they didn't order from amazon but had similar experience.

1 October 2022
Rated 5 out of 5 stars

Great quality boots

Great quality boots, with a very quick delivery.
I ordered a size bigger than my shoe size and still find them a touch on the tight side.

27 September 2022
Rated 2 out of 5 stars

Disorganised

Ordered and a week later they told me they did not have my size in their warehouse. Refunded but not impressed.

10 September 2022

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