Knot & Rope Supply Reviews 6,373

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fast service, delivered on time and packaged well for the trip. The Arborist Rope grab bag is awesome! I received four types of rope and all four were greater than thirty feet. The static rope will be... See more

Rated 5 out of 5 stars

Great quality rope! I had a custom rope length made for saddle hunting and am very happy. Although the order was very transparently backordered, I received it well ahead of my expectation. As an ar... See more

Rated 5 out of 5 stars

I’ve ordered the same rope before and was pleased again with the quality. The Customer Service department told me when I ordered that the rope was out of stock, but would be available in a few weeks,... See more

Rated 5 out of 5 stars

I bought these ropes for a baby swing, I couldn’t find anything in local hardware stores with a super high weight limit and I wanted the safest products I could buy. They were so inexpensive I was dub... See more

Company details

  1. Hardware Shop
  2. Industrial Supermarket

Information provided by various external sources

Knot & Rope Supply has been exceeding customer's expectations for over 8 years. In that time we have consistently grown and are established as one of the country's largest rope retailers. Our company is unique in the variety of products and services we offer. Whether your needs are large multi-spool orders, small cut-to-length orders, custom splicing or intricate knot work, we can handle it all.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6k reviews

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No history of asking for reviews

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Rated 3 out of 5 stars

1 inch rope bad

We uses a lot of 1 inch Manila rope. We have been getting it from you however it wears out twice as fast as the rope we were using.

12 October 2022
Rated 5 out of 5 stars

Great quality rope

Great quality rope! I had a custom rope length made for saddle hunting and am very happy. Although the order was very transparently backordered, I received it well ahead of my expectation. As an arborist, I am extremely critical with the inspections of my life safety equipment and this is high quality equipment right down to the perfect splice! I will definitely order from here again.

11 October 2022
Rated 5 out of 5 stars

Great customer service

Great customer service. I was called and emailed to verify my order. They explained that they wanted to make sure I was getting what I wanted. I needed to add length to my rope order to accommodate the eye splices. Had they not called, my ropes would have been shorter than expected.

10 October 2022
Rated 3 out of 5 stars

They make a great product but .....

They make a great product, but be aware that when you order 50 feet, you won't be getting 50 feet, and the best explanation I received from their customer service is that when one buys 50 feet, they cut 50 feet then they make the loop ends and splices. Thats deceiving.
I only received 44 feet, with a 14" loop on one end, how does that take 6 feet? Why not include and charge a bit more, they didn't offer to replace either....

10 September 2022
Rated 3 out of 5 stars

The rope is great

The rope is great, my project looks amazing BUT midway through the reel the rope was dirty. I was hoping for a better response other than suggestions on how to clean it. Possible credit?

21 September 2022
Rated 5 out of 5 stars

I got exactly what I ordered

I got exactly what I ordered and received my order confirmation almost immediately. My order was shipped the next day and arrived on time. The quality of the ropes were exactly what I wanted. Kudos to Knot & Rope Supply.

6 October 2022
Rated 5 out of 5 stars

Great company

I’ve ordered the same rope before and was pleased again with the quality. The Customer Service department told me when I ordered that the rope was out of stock, but would be available in a few weeks, and asked if I would be okay waiting. I especially appreciated their professional and concern for my order because it was very small. Another company probably wouldn’t have given it the same level of care.

12 August 2022
Rated 5 out of 5 stars

Excellent customer service

I ordered rope that when delivered was the wrong size. I called & the replacement was sent out immediately & without fuss.
To me, how a company reacts when something goes wrong is very important.
Knot & Rope passed with flying colors.

24 September 2022

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