Knowadays Reviews 537

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-structured and informative course material, highlighting its clarity and the abundance of useful examples. Many appreciate the self-paced nature of the courses, which allows them to learn at their own convenience and revisit materials as needed. The exceptional tutor support is frequently mentioned, with reviewers commending the staff for their helpfulness and encouragement. However, some customers also noted that while the course content is detailed, it can feel intensive at times. A few people felt that certain sections could benefit from more real-world practice or additional follow-up content to enhance the learning experience.

What people talk about most

User experience

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Staff

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Product

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Reviews shaping this summary

Rated 5 out of 5 stars

Knowadays Tutors are helpful and very responsive. The course material is well-structured and informative. I think I would have gained a lot by having a few more marked assignments to do to gain a bit... See more

Company replied

Rated 5 out of 5 stars

Whenever I needed help, all the tutors —Becca, Laura, Myra, and Rebecca —provided commendable support and excellent solutions with an impressive response time. Consequently, I never felt lost, and it... See more

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Rated 5 out of 5 stars

I'm a professional writer and editor, and I found this course clear, well-structured, and full of useful examples. The prompt library is especially helpful, and I’ll be referring back to it often. I l... See more

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Rated 5 out of 5 stars

Knowadays' proofreading and editing courses allowed me to learn everything I needed to be a professional proofreader and editor. Their courses are easy to follow, and their customer service is always... See more

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Company details

  1. #34 of 96 best companies in Career and Education Provider
  2. #5 of 27 best companies in Adult education centre
  3. #33 of 78 best companies in Education Centre
  4. #40 of 127 best companies in Educational institution

About Knowadays

Written by the company

Working flexibly, earning extra income, and calling the shots on your own career all start with the right skills. That’s where Knowadays courses come in!

We started out as Proofreading Academy in 2017 and were known for our respected flagship course Becoming A Proofreader. We rebranded as Knowadays in 2021 and expanded our offerings to include professional training courses in editing, content writing, copywriting, AI prompting, and more!

Whether you want to start a new career as a proofreader, earn extra income as a freelance writer, or offer specialist services such as formatting or fact-checking, our courses are designed by experts to expand your skill set, help you impress employers or clients, and open up new career paths. We even provide a work guarantee with our proofreading and editing courses to give you a head start in your new freelance career.

Our courses are delivered online, but your learning is backed by real-life support. You can contact our tutors to draw on their wealth of knowledge and experience. With their friendly guidance, feedback, and reassurance, you won't be alone in your learning journey, and you’ll graduate with the skills and confidence you need to kick off a new way of working.

Come and see what courses we offer, and get in touch at hello@knowadays.com if you have any questions. We'll be happy to help!

Try For Free!

Written by the company

We want you to feel confident in choosing to learn with Knowadays, so we let you sample two lessons from any course for free. Sign up for a free trial, and see for yourself what a Knowadays course can offer you.

Contact info

4.8

Excellent

TrustScore 5 out of 5

537 reviews

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Rated 5 out of 5 stars

Wonderful Courses, Stellar Customer Service

I have had an excellent experience with Knowadays. Becoming a Proofreader was an extremely helpful course, and I highly recommend it. I have now purchased nearly every other Knowadays course, and I am excited to dive into them.

7 May 2024
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Reply from Knowadays

Hi Emilie,

Wow! Thank you so much for your glowing review and your dedication to Knowadays!

It’s wonderful to know you had such a great experience with both the course and the team – this is exactly what we strive for!

We hope you enjoy your other courses as much as Becoming A Proofreader, and please don’t hesitate to reach out if you need anything!

Kind regards,

The Knowadays Team

Rated 5 out of 5 stars

Becoming a Proofreader course

I can't speak to the guaranteed work trial with Proofed because I haven't gotten that far, but I did enjoy the Becoming a Proofreader course. It took me 11 days to complete the coursework, including all the practice exercises, and then another 2 weeks to finish the final assignment, have it graded, and go over what I got wrong with one of the tutors. I passed with distinction (over 80%) on my first try with a few points to spare, which was great because it costs $75 each for a second and third try. My favorite parts of the proofreading course were the number of quizzes and practice exercises with accompanying answer keys to test whether you fully understood the material in each section and the wide-ranging information about the different industries where a proofreader can find work, as well as the different types of documents and styles that might be required. I'm looking forward to starting the Becoming an Editor course.

19 April 2024
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Reply from Knowadays

Hi Rebecca,

Thanks for taking the time to leave such a helpful and detailed review! We’re happy to hear you enjoyed Becoming A Proofreader (congratulations on achieving a distinction score first time!), and we hope you have the same experience with Becoming An Editor.

It’s great to know you enjoyed the interactive and knowledge-checking elements of the course. We’re always looking to improve our content for other learners, so if there’s anything else you’d like to see in the courses, please let us know!

Best of luck with the editing course, and please reach out to the tutor team if you need anything at all!

Kind regards,
The Knowadays Team

Rated 5 out of 5 stars

Knowadays–Yes!

Writing is hard work.
(Note: I'm a little nervous here in this review as I hope to avoid any grammatical errors:)
That said, I think Knowadays has delivered an effective online program that thoroughly covers and teaches the art of writing, or should I say, the artistry in support of the writing.
I have completed the Proofreading course and am now in the middle of the Editing course. The lessons are all easily digestible, with mini-quizzes and useful exercises. Support staff: All great!
Already working a business from home, I'm hoping to hone my previous writing skills into another pursuit. Whether it is with Knowadays/Proofed or independently, the learning gained here has been worthwhile.

23 April 2024
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Reply from Knowadays

Hi there!

It’s great to hear you’re enjoying your experience with Knowadays! Thank you for taking the time to leave a review, and rest assured that we would overlook any grammatical slipups. ;-)

It’s wonderful to know that you found the course easy to take in and the tutor team so helpful – please feel free to reach out if you have any questions while you work through Becoming An Editor as well!

We wish you the very best of luck as you expand your freelance business to include proofreading (and soon editing as well!). We’re happy to have been part of your journey!

Kind regards,
The Knowadays Team

Rated 5 out of 5 stars

I am beyond pleased with the…

I am beyond pleased with the proofreading and editor courses through Knowadays. Their tutors are top-notch and always available for questions and concerns. I feel the cost of the courses are well worth the education provided.

17 April 2024
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Reply from Knowadays

Hi Tammy,

Thank you so much for your glowing review of Knowadays! We really appreciate your taking the time to share your experience, and we are so happy that it was a positive one.

Your kind words will be passed on to our wonderful tutor team, and this will make their day!

We wish you all the very best in your career as a proofreader and editor, and please come back to us if you’d ever like to learn another freelance skill!

Kind regards,
The Knowadays Team

Rated 5 out of 5 stars

Tutors are always ready to give…

Tutors are always ready to give constructive feedback after assignments.

31 March 2024
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Reply from Knowadays

Hi Liz,

Thanks for taking the time to leave us a review!

We're so glad to hear you appreciated the tutor team and found the feedback useful.

We wish you all the best in your proofreading career, and feel free to reach out if you need anything!

Kind regards,
The Knowadays Team

Rated 5 out of 5 stars

Excellent experience so far

My experience with Knowadays has been very positive so far. I passed the proofreading class and am working on the editing class. My goal is to gain experience through their guaranteed work program with Proofed. I hope that will work out as advertised.
The customer service has been excellent. They even refunded a portion of the course fee I had already paid when a sale came along. I have contacted tutors when I had questions and to review my final project. They have all been friendly, professional, and very helpful.
The “proof” will be if I can find work when the course is complete.

7 March 2024
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Reply from Knowadays

Hi Sarah,

Thank you for taking the time to leave us a review! We’re so glad you’re enjoying learning with Knowadays, and we hope you find your experience of the editing course as positive as the proofreading course!

That’s great to hear that you’ve made use of our fantastic tutors and that they gave you what you needed. We’re so proud to be able to help learners directly in this way, and the team really appreciates your feedback.

Get in touch if you need anything at all while you work through your second course, and we wish you all the best with your learning!

Kind regards,
The Knowadays Team

Rated 5 out of 5 stars

Great course.

I absolutely loved this course. It took me from a scared beginner to a confident new proofreader and editor.

27 February 2024
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Reply from Knowadays

Hi Linda,

We’re so happy you enjoyed the course! Rest assured that everyone is nervous to start with, but now you can bask in your newfound confidence!

We wish you all the best in your new career as a proofreader and editor!

Kind regards,
The Knowadays Team

Rated 5 out of 5 stars

Great Program

I feel like the program made everything easy to follow. I also appreciate the helpfulness of the tutor team.

15 February 2024
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Reply from Knowadays

Hi Kayla,

Thanks for taking the time to leave a review!

We’re happy to hear you found the course easy to follow – that’s exactly what we hope for! And it’s great that you leaned on the tutor team when you needed to and found them helpful.

Best of luck in your new freelance career!

Kind regards,
The Knowadays Team

Rated 5 out of 5 stars

Excellent course

Excellent course! Highly recommend. Really comprehensive and up to date. Tutors were brilliant.

11 February 2024
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Reply from Knowadays

Hi!

Thank you for taking the time to leave a review (and such a good one!). We’re so glad to hear you enjoyed your experience with the course and our brilliant tutor team.

We wish you all the very best in your new career as a proofreader!

Kind regards,
The Knowadays Team

Rated 5 out of 5 stars

Knowadays' proofreading course is a gem!

Knowadays' proofreading course is a gem! Aside from its comprehensive materials and reasonable price, the best part of the course is the accomplished Tutor Team, who is there to, patiently and thoroughly, answer all your questions via email, 24/7.

23 January 2024
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Reply from Knowadays

Hi Michael,

We are so glad you enjoyed the course and interacting with our wonderful tutor team! It genuinely makes our day to hear about this type of positive experience, so thank you so much for taking the time to leave a review and for your exceptionally kind words.

The tutors are always here for you if you need anything in the future, and we wish you all the very best!

Regards,
The Knowadays Team

Rated 5 out of 5 stars

In-depth and detailed.

I was impressed with the course. I came in thinking I knew what was involved due to my prior education, but it's significantly more in-depth and complex. Would definitely recommend if you're thinking of getting into proofreading and don't have a proofreading background.

2 January 2024
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Reply from Knowadays

Hi Zoe,

Thanks so much for taking the time to leave a review! We’re really glad to hear you got so much out of the course and that it was such a positive learning experience for you.

We wish you all the very best in your proofreading career!

Regards,
The Knowadays Team

Rated 5 out of 5 stars

Knowadays is super comprehensive

Knowadays is super comprehensive. The tutor support is very helpful.

7 January 2024
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Reply from Knowadays

Hi Rhonda,

It’s great to hear you enjoyed your experience with Knowadays! Our tutors genuinely love helping our learners, so we’re glad to hear you appreciated this.

Best of luck with your proofreading endeavours!

Regards,
The Knowadays Team

Rated 3 out of 5 stars

Knowadays's Becoming a Proofreader: Ups and Downs

Positives:
Subject matter was well presented.
Reasonable price when compared to courses offered at local college and universities.
Extremely helpful and patient tutors.

I'd give the Becoming a Proofreader course itself four out of five stars.

Area(s) of Improvement (aka the reason the course gets four out of five stars):
Since Knowadays has partnered with Proofed with a work guarantee, having a module devoted to proofreading/proof-editing non-fluent English would go a long way toward preparing learners for working with Proofed. In addition to having that module, having multiple practice documents would allow learners to put knowledge to action. The Becoming A Proofreader course consistently repeats proofreading is the nuts and bolts of grammar, so the only changes should be spelling/grammar issues. However, Proofed receives quite a bit of non-fluent English documents that require what they call “proof-editing” as part of their standard proofreading remit. This is nothing like proofreading and I felt woefully underprepared and undereducated in this aspect.

Hard Analysis (aka the reason the experience gets three out of five stars overall):
I invested in this course, in part, because passing the final assessment with 80% or higher guarantees a "paid work trial to fast-track client experience." On the Becoming a Proofreader information page, where you can Try For Free or Buy Now, Knowadays makes a point of saying professional proofreaders make an average pay of $25/hour per salary.com. Having lost my job earlier in the year, this guarantee had a lot of appeal: a flexible schedule, working from home doing something I'm passionate about, and paid work (all dollar amounts are USD).

However, you have to dig through Knowadays's blog archives to find an article titled "How Much Can You Earn with Proofed?" (originally published in April 2023, updated in August 2023, accessed in December 2023). It says:
>Proofed pays $9/1,000 words, which comes out to $.009/word, regardless of document type (creative, non-fiction, business, academic, other). (Note: $.009/word appears to be lower than the industry standard for freelance proofreaders. As of December 2023, editorninja.com, grammarist.com, omproofreading.com, and scribbr.com indicate the standard industry rate for proofreading is $.01–$.04/word for most types of writing. Fiction and non-fiction pay on the lower end with business/sales and medical/STEM writing on the higher end. Yes, Proofed is a proofreading agency and should take their cut because they are bringing clients to you, managing the billing/invoicing, and running a business so you don’t have to.)
>At Proofed, beginning freelancers can make $12–$16 per hour once they start working with confidence.
>At Proofed, pay can increase to $18–$24 per hour with experience.

Knowadays's blog further notes, "As you can see, by working with Proofed, you can take on your first documents as a professional proofreader and start paying off the cost of training with Knowadays not long after you complete your courses." While technically true, it could be a very slow road to paying off the $499 course cost. Here’s my current timeline:

>I completed the Becoming a Proofreader course with 80% or higher in May 2023.
>My Proofed onboarding began in mid-June 2023 and was finished in mid-July 2023.
>My paid, 10-document trial (all documents were under 1k words) began in mid-July 2023 and was completed in early October 2023. It took nearly two and a half months to pick up 10 documents to work on.
After passing the trial, my word count limit increased to 5k. As of mid-December 2023, five months after starting at Proofed, I have not picked up enough work to pay for the Knowadays's Becoming a Proofreader course. Some freelancers have noted that, even after a year with Proofed, they sometimes aren’t able to pick up work for a month at a time.

I include this as part of my review because I think there are a lot of people like me who believed the work guarantee would allow me to earn a more sustainable income sooner. Fortunately, I am in a position where my husband makes enough money to support us both while I use this opportunity to gain work experience. However, not every person considering the Becoming a Proofreader course is in that position and they might be extremely disappointed in how the work guarantee may pan out.

14 June 2023
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Reply from Knowadays

Hi Katie,

Thanks for leaving feedback on our Becoming A Proofreader course! We’re glad to hear you enjoyed the content and appreciated having the help of the tutor team! If you have any more specific feedback on the course itself, we’d love to hear it (obviously, we always strive for five stars!).

We wanted to first address your comments pertaining to our work guarantee. As we carefully explain in all of our marketing material, our partnership with Proofed and work guarantee, the only of its kind in the industry, offers Knowadays’ distinction graduates the opportunity for immediate paid work with a 10-document paid trial at Proofed.

This helps learners offset the cost of the course right away, build their confidence, and establish a track record of work experience for other prospective clients, whether they continue on the Proofed platform or not.

Upon completion of their 10-document trial with plenty of positive feedback, new freelancers have their contracts with Proofed confirmed and are able to explore and accept a greater volume of work indefinitely.

The nature of this type of freelancing means that, while it may not be a full-time job right away, it is absolutely possible to build up your hours to this level, either with Proofed alone or by adding on independent work, but it does take time.

As you note, we are transparent about the rates described in our blog article on what a freelance proofreader can earn. Moreover, for someone just starting as a freelancer, it’s important to remember that when working with Proofed, you do not have to advertise yourself, find work, communicate with clients, process invoices, nor do any other kind of administrative task, all of which comes with associated costs. With Proofed, you simply take a document, proofread it, and return the finished product. That is why the rate per 1,000 words cannot match what an independent freelancer can charge.
Overall, we’re immensely proud of our work guarantee offer, and it has benefited thousands of learners by kick-starting their new, flexible careers.

However, if you’ve been struggling to accept the amount of work you want, have you tried reaching out to the editor support team at Proofed? They are there to assist new freelancers, guide them through their trial periods, and help them get through any slow patches.

Regarding the course itself, we try to prepare learners for proofreading all sorts of documents in all sorts of circumstances, covering as many aspects as possible. This includes working with non-fluent content, which we do touch upon in Becoming A Proofreader and provide some examples of. Since this style of writing can require more significant changes, it is tricky to teach it in terms of a typical proofreading remit! However, we take your feedback on board, and we will see what we can do to expand our lesson content on this topic.

Regardless, we respect your candor and are sorry if things didn't turn out as you planned or expected. We aim to be totally upfront about our work guarantee and what we can offer distinction graduates – access to real work right after training and the chance to get a foot in the door of the industry. And we’re very proud of that!

Thanks again for your feedback, and we wish you all the very best in your proofreading career!

Rated 5 out of 5 stars

I just completed the Becoming A…

I just completed the Becoming A Proofreader and Becoming An Editor course bundle. I have learned so much more than I expected to! Both classes were challenging, well-organized and focused on preparing me to work as an editor or proofreader which is exactly what I wanted. I had very helpful interactions with several different tutors and I felt like help was available whenever I had a question. My favorite part of the courses was the review session with a tutor after finishing the final assignments. I met 3 different times with Simon and found our sessions so inspirational. I wholeheartedly recommend Knowadays courses if you are looking for a real challenge and a path toward work in the profession.

9 December 2023
Rated 5 out of 5 stars

Knowadays Excels!

Knowadays excels at providing the knowledge and skills necessary for a successful proofreading and editing career. Their tutors are always quick to respond to questions and are more than happy to provide any additional assistance as needed. I would highly recommend Knowadays to anyone pursuing a career as a proofreader and editor.

27 November 2023
Rated 3 out of 5 stars

Great courses for freelance proofreaders BUT be aware

Update: Make sure to read the response from Knowadays so you understand the offer with Proofed completely.

Although this is a great course, please do NOT take it solely for the claim of guaranteed work at Proofed. There is no work to be had once you pass your trial period. I have been on the editor portal and slack channel at Proofed for an entire month, auto-refreshing the page every 10 seconds, 6 hours a day, and have managed to get one document. It is absolutely disappointing. If you are truly ready to freelance on your own, this is a good primer in proofreading and editing. Otherwise, you might want to consider a course that has more information about working on your own and starting a business.
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Overall, I enjoyed both the courses that I took with Knowadays. I am well-prepared with the knowledge and resources necessary for a freelance proofreader. So much great advice!

The editing course was also quite good, but it did not prepare me very well for the final. It required skills I needed to gain since I have little experience with the type of writing I was tested on. That was disappointing, but I still learned many skills applicable to a freelance career.

In the end, I paid to retake the final for the editing course. The second version of the final was much closer to what was taught in the course, so I did quite well!

The tutor support team was so responsive and so helpful!

12 November 2023
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Reply from Knowadays

Hi Christian,

Thanks for taking the time to leave a review for Knowadays! It’s great that you enjoyed the courses, appreciated the tutor support, and feel prepared for your new freelance career! We’re sorry to hear you didn’t feel as prepared for the editing assignment, though. We aim to teach editing concepts so they can be applied to any type of text, and the try-it-yourself exercises let learners practice each element that may come up in the final assignments. I hope you found the process and your personalized feedback useful in any case. If you have any more specific feedback on the course itself, we’d love to hear it.

Regarding your update on your experience of our work guarantee, congratulations on passing your trial period, but we’re sorry to hear it hasn’t been what you expected beyond that. As we explain on our website and in our marketing materials, our partnership with Proofed offers Knowadays’ distinction graduates the opportunity to access immediate paid work with a 10-document trial at Proofed. This is the only offer of its kind in the industry, and we know it has numerous positive outcomes. It allows graduates to offset the cost of the course right away, develop their confidence, and start gaining work experience right after completing training. This helps new freelancers to showcase their skills to other prospective clients, whether they continue on the Proofed platform or not.

After completing the 10-document trial period, new editors are able to widen the span of work they can access with Proofed, remaining on the platform indefinitely if they so choose.

The nature of this type of freelancing means that it is not going to be a full-time job right away! The amount of work available at any given time depends on how many documents have been submitted by customers and if special project teams are in need of new editors – there are busy patches and quiet patches, just like in many other businesses. One of the great things about working as a freelancer is the freedom to come and go, weave together multiple streams of income, and incorporate variety into your working life. You can build up your hours and increase your workload, either with Proofed alone or by adding on other sources of freelance work, but it does take time.

If you’ve been struggling to accept the amount of work you want, have you tried reaching out to the editor support team at Proofed? They are there to help new editors on the platform, whether it’s by answering technical queries or offering advice on other avenues within Proofed, such as new business clients. Also, have you been able to explore the Slack channels? The Proofed team set these up to notify editors of documents in the queue and new opportunities as they arise.

If you haven’t yet reached out to Proofed directly, we strongly encourage you to do so.

Regardless, we thank you for sharing your experience, even if things didn't turn out as you expected. We aim to be totally upfront about our work guarantee and what we offer distinction graduates – access to real work right after training and the chance to get a foot in the door of the industry. And we’re incredibly proud of that!

If you would like to speak about anything further, please do not hesitate to get in touch with us directly.

We wish you all the best in your freelance career!

Regards,
The Knowadays Team

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