Knowadays Reviews 537

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-structured and informative course material, highlighting its clarity and the abundance of useful examples. Many appreciate the self-paced nature of the courses, which allows them to learn at their own convenience and revisit materials as needed. The exceptional tutor support is frequently mentioned, with reviewers commending the staff for their helpfulness and encouragement. However, some customers also noted that while the course content is detailed, it can feel intensive at times. A few people felt that certain sections could benefit from more real-world practice or additional follow-up content to enhance the learning experience.

What people talk about most

User experience

Users describe positive interactions with the user experience. Customers appreciate the well-organized,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the tutors and staff for being... See more

Product

Reviewers highlight positive aspects of the product. Customers found the course material well-structured,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowadays Tutors are helpful and very responsive. The course material is well-structured and informative. I think I would have gained a lot by having a few more marked assignments to do to gain a bit... See more

Company replied

Rated 5 out of 5 stars

Whenever I needed help, all the tutors —Becca, Laura, Myra, and Rebecca —provided commendable support and excellent solutions with an impressive response time. Consequently, I never felt lost, and it... See more

Company replied

Rated 5 out of 5 stars

I'm a professional writer and editor, and I found this course clear, well-structured, and full of useful examples. The prompt library is especially helpful, and I’ll be referring back to it often. I l... See more

Company replied

Rated 5 out of 5 stars

Knowadays' proofreading and editing courses allowed me to learn everything I needed to be a professional proofreader and editor. Their courses are easy to follow, and their customer service is always... See more

Company replied


Company details

  1. #34 of 96 best companies in Career and Education Provider
  2. #5 of 27 best companies in Adult education centre
  3. #33 of 78 best companies in Education Centre
  4. #40 of 127 best companies in Educational institution

About Knowadays

Written by the company

Working flexibly, earning extra income, and calling the shots on your own career all start with the right skills. That’s where Knowadays courses come in!

We started out as Proofreading Academy in 2017 and were known for our respected flagship course Becoming A Proofreader. We rebranded as Knowadays in 2021 and expanded our offerings to include professional training courses in editing, content writing, copywriting, AI prompting, and more!

Whether you want to start a new career as a proofreader, earn extra income as a freelance writer, or offer specialist services such as formatting or fact-checking, our courses are designed by experts to expand your skill set, help you impress employers or clients, and open up new career paths. We even provide a work guarantee with our proofreading and editing courses to give you a head start in your new freelance career.

Our courses are delivered online, but your learning is backed by real-life support. You can contact our tutors to draw on their wealth of knowledge and experience. With their friendly guidance, feedback, and reassurance, you won't be alone in your learning journey, and you’ll graduate with the skills and confidence you need to kick off a new way of working.

Come and see what courses we offer, and get in touch at hello@knowadays.com if you have any questions. We'll be happy to help!

Try For Free!

Written by the company

We want you to feel confident in choosing to learn with Knowadays, so we let you sample two lessons from any course for free. Sign up for a free trial, and see for yourself what a Knowadays course can offer you.

Contact info

4.8

Excellent

TrustScore 5 out of 5

537 reviews

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Rated 3 out of 5 stars

Thorough Learning Experience, Bad "Guaranteed Work" Experience

The course was great, except for one thing: it didn't teach anything about freelancing. I regret not signing up for the competition's offer instead of falling for the guarantee. The "job" involves slaving away trying to figure out badly translated Chinese and AI-written texts. It takes several times longer to complete this kind of work than the company claims, so this is an absolute waste of time if you really need a job. Now I have to take a course on freelancing to get actual work.

6 September 2022
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Reply from Knowadays

Hi Jeremy,

We’re sorry to see that you decided to edit your review and change your rating, and we’re also sorry to hear that you haven’t enjoyed working at Proofed.

Our Becoming A Proofreader course aims to give you the tools you need to work as a freelance proofreader. Obviously, the main focus is on the technical skills required to do the job, but we also provide a good amount of information on different client types and negotiating briefs (in Module 2) and how to find work and set rates (in Module 13).

We work hard to ensure that the training our course provides sets learners up so they are ready to work as professional proofreaders. As you know, the final assignment covers numerous aspects of proofreading, and this is to make sure that graduates have the skills necessary to work at Proofed or beyond. It may interest you to know that 56% of learners receive a distinction mark and are therefore eligible to work at Proofed, so we do not take this transition lightly (and you deserve to be very proud of your achievement).

Our work guarantee offer with Proofed has given thousands of learners the opportunity to immediately enter the industry, access multiple avenues and styles of work, and gain experience as proofreaders. Some people use Proofed as a jumping-off point to build their confidence before going fully independent, while plenty of people stay at Proofed long term and turn this work into their career. In fact, 90% of graduates who go on to work at Proofed are still working there 12 months later.

It’s not uncommon to find the work challenging at first, and if you happen to get a few tricky documents in a row, it may be disappointing, even though it’s just down to luck and timing! However, your skills and your speed increase with practice. Furthermore, there are a wealth of resources available on the Proofed website, all designed to help editors improve their abilities and handle the more challenging documents. If you’re struggling, you can also reach out to the editor support team at Proofed, who are there to help.

It’s a shame that working at Proofed doesn’t seem to suit you, but we are proud of the fact that our course has helped thousands of learners to instantly step into a new career opportunity. If continuing at Proofed doesn’t work out for you, we wish you all the best if you decide to branch out as an independent freelancer. You have lifetime access to your course, so you can always rely on it as a resource. We also have a number of blog posts on our website that are all about working as a freelancer, including ones on proofreading societies, finding work as a proofreader, promoting your services, and more, which you may find useful. You can read those here: https://knowadays.com/blog/

All the best,
The Knowadays Team

Rated 5 out of 5 stars

Excellent course

This is an excellent, well-rounded course to provide you with all the knowledge and skills to start a proofreading career. I highly recommend it.

8 September 2022
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Reply from Knowadays

Thanks for your review Maureen!

We’re so glad that you enjoyed the course and now have the skills to start your career in proofreading. We know you're going to accomplish so much in your new venture!

Best,
The Knowadays Team

Rated 2 out of 5 stars

I’ve been studying with them since…

I’ve been studying with them since March and ever since I submitted my final assignment have heard nothing back from them despite numerous emails…. Very disappointing /Update/ My final papers were found and contact was made after I left this review. A variety of excuses and explanations were provided. I may have been unlucky in the timing (system change) however the assignment feedback and marks were provided back to me in the body of an email rather than on the final version of my work. Proofreading is done directly in or on a document so why wouldn’t assignment corrections be done the same way? There are also problems with their internal communications as I was asked to resubmit only to find out someone else already had my work. The course content is excellent however the delivery method needs a little more work.

14 September 2022
Unprompted review
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Reply from Knowadays

Hi Roxanne,
Thank you for your review.
In line with our commitment to providing the best possible experience for our learners, we have recently invested in new systems for both our assignment marking and communications. Unfortunately, there was a slight error with our changeover which caused us to miss your communication.
As soon as we realised that your assignment submission had been missed, due to a temporary technical error in the system, we reached out to you with an apology and had your feedback to you within 24 hours. As a gesture of goodwill, we offered to waive the fee for another attempt at the final assignment, since your score was below the 80% required to work with our partner company, Proofed. We also offered you, as we do all of our learners, the opportunity to schedule a call with one of our tutors – a space for you to review your feedback, ask questions, and receive personalised advice on how to grow as a proofreader. Our offers remain, and we would love for you to take us up on them if you change your mind.
We appreciate your comments on the way that our feedback is presented. However, we outlined to you in an email the benefits we believe our current system offers to our learners and why leaving feedback directly on learners' completed documents could be not only problematic but also less likely to facilitate useful learning.
It's great to hear your positive feedback on the course content. You have lifetime access to the course, including any new content that is added in the future, and we hope that you will continue to find it useful.
All the best,
The Knowadays Team

Rated 5 out of 5 stars

Knowadays tutors are the Best

Friendly, helpful people who want to help you succeed.
Highly recommended.

13 September 2022
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Reply from Knowadays

Carolyn,

Thank you so much for the kind words! We are delighted to hear you've enjoyed the course and that you had wonderful experiences with our team.

We also greatly appreciate your recommendation, and wish you the best of luck in your future endeavors!

Sincerely,

The Knowadays Team

Rated 5 out of 5 stars

Excellent course

This course is thorough, informative, and impeccably organized. It sharpens the skills of even the most accomplished editors.

9 September 2022
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Reply from Knowadays

Thanks for leaving such a glowing review.

We are very happy that you found our course to be beneficial. We worked very hard to provide comprehensive training material to facilitate your skills development. We encourage you to continue logging in to your learning platform to access any updates to the course content. Also, we encourage you to consider enrolling in our more advanced "Becoming an Editor" course.

We look forward to working with you in the future to further develop your proofreading and editing skills.

All the best,

The Knowadays Team

Rated 5 out of 5 stars

Thoroughly enjoyed the course!

Thoroughly enjoyed the course content with its friendly tone and quizzes. The tutors were so helpful and kind with all my questions. Simon’s videos were great, too. They’ve done everything possible to help students succeed. I can finally stop scratching my head at all the confusing dialect differences, feel more confident in my own writing, and maybe do some proofreading too!

8 September 2022
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Reply from Knowadays

Hello Carrie,

We're so happy to hear you've enjoyed the course and everything it provides!

Our aim is to create the best foundation for those interested in proofreading by supporting them as much as we can. It is so great to see that your own experience reaffirms our mission as a company!

Best of luck with your future endeavors in writing and proofreading!

Sincerely,
The Knowadays Team

Rated 5 out of 5 stars

Amazing Experience

This is a wonderful course that really sets you up for success. The course itself is incredibly streamlined and easy to follow. I am so grateful for the “guaranteed work” at the end of the course with Proofed. I finished the course a couple weeks ago and have already started getting work.

8 September 2022
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Reply from Knowadays

Hello Marissa,

Thank you so much for the glowing review!

We are glad you found the Becoming a Proofreader course to be both straightforward and informative. We also want to express our congratulations on graduating and finding work with Proofed!

Wishing you the best of luck on your proofreading journey.

Sincerely,
The Knowadays Team

Rated 5 out of 5 stars

Great Course

This course covers a lot of material. I like the balance of information provided and quizzes to review it.

6 September 2022
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Reply from Knowadays

Hi Gina,

Thank you for this review! We are happy to hear that you felt our proofreading course was a comprehensive and balanced one.

We wish you the best on your proofreading journey!

Regards,

The Knowadays Team

Rated 5 out of 5 stars

Becoming a Proofreader - two thumbs up!

Great content and well organized. After taking the exam, the feedback was detailed and genuinely helpful. I am now looking forward to starting my proofreading career with a solid foundation. Update: After a rocky start due to some issues that have been resolved, I have started my trial period with Proofed.

4 September 2022
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Reply from Knowadays

Hi Stephen,
Thank you for your review. We’re incredibly sorry to learn of your poor experience. We’ve been in contact with Proofed who explained they have been working with you to correct the issue. We would like to note that this situation arose because of a complicated tax issue due to where you reside rather than any indiscriminate refusal for work.
However, we certainly understand this has been a frustrating time. We are available to help move this matter along, but trust the solution found with Proofed will resolve this. Thank you, Stephen. And thanks for being a Knowadays Learner! Best, Knowadays

Rated 5 out of 5 stars

This course provided me with a very thorough education in proofreading.

Excellent course. Very informative. The lessons were presented well. The feedback from the tutors was extremely helpful. I would recommend this course to anyone who wants to embark on a freelance proofreading career or side hustle.

29 August 2022
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Reply from Knowadays

Hi Christopher,

Thank you for this review! It's great to hear that you enjoyed the lessons and found the course informative. We’re grateful for our tutor team with their hard work in contributing to your success in completing the course. We wish you all the best in your proofreading career!

Best,
The Knowadays Team

Rated 5 out of 5 stars

Knowadays definitely delivered on all…

Knowadays definitely delivered on all that they promised. Their course really makes you stretch. I gained a lot of new skills and added to my knowledge. The tutors and staff are very responsive and helpful. It's well worth the time and effort.

3 August 2022
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Reply from Knowadays

Hi Dorothy,

Thank you so much for your review.

We are thrilled that the course delivered on your expectations and that you had a great experience with the tutor team.

Good luck in your proofreading career!

Best wishes,

The Knowadays Team

Rated 5 out of 5 stars

Clear, Detailed, Well Organized

Knowadays delivers a wealth of clear and detailed proofreading training in a series of well-organized modules. Abundant resources and opportunities to self-test are built right in. It took time and focus, but the training well prepared me for the final exam.

26 July 2022
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Reply from Knowadays

Hi Eileen,

Thank you so much for your review.

We are thrilled that you found the course organised and informative, and that you found the resources so valuable.

Good luck in your proofreading career!

Best wishes,

The Knowadays Team

Rated 4 out of 5 stars

A good experience all in all

A good experience all in all, but I'm dropping a star because, while I can go from the "Courses" page to the unit in each course, each unit has many slides, and I had to click through them to find the one I was looking for.

13 July 2022
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Reply from Knowadays

Hi Henry.

Thank you for your review!

We're thrilled that you enjoyed the course and had a great experience with Knowadays.

We also appreciate your feedback about the course navigation and will definitely take this onboard.

Best of luck in your proofreading career!

Best wishes,

The Knowadays Team

Rated 5 out of 5 stars

The proofreading course was excellent

The proofreading course was excellent. It was well structured, with examples and mini-tests to guide you. I did not appreciate the work involved with proofreading, but I do now! I passed the final assignment on the first attempt. Thank you, Knowadays!

7 July 2022
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Reply from Knowadays

Thanks for the great review Michael! We are thrilled that you our course met your expectations and assisted with developing your skills. We have worked quite hard at ensuring that we deliver comprehensive and up-to-date content. We encourage you to continue checking your course dashboard for new resources and updated content.

All the best,

The Knowadays Team

Rated 5 out of 5 stars

New Career as a Proofreader

I wanted to start a new career, something remote. I had a lot of proofreading experience in previous jobs, and loved it. But I knew I needed to formalize my skills. That is exactly what I was able to do with the Becoming a Proofreader Course from Knowadays. I
relearned all the English language rules from my youth, but this time in UK and US English. The course was very organized and thorough, giving me the tools to pursue my career as a proofreader with confidence.

29 June 2022
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Reply from Knowadays

Hi Nancy,

Thank you for the kind review. We appreciate the five stars!

We are delighted that you found the course organised and thorough.

We wish you all the best in your proofreading career!

All the best,
The Knowadays Team

Rated 4 out of 5 stars

I really enjoyed this course and felt I…

I really enjoyed this course and felt I learned a lot. I especially found the sections on Word very easy to follow. The tutors were easily accessible and answered all my questions. I would have liked some practice exercises, but that's me, and many on the internet can be searched out. I would highly recommend this course for anyone starting out in proofreading. Great value for money!

14 June 2022
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Reply from Knowadays

Hi Nena,

Thank you for your kind review.

We're thrilled that you enjoyed the course and learned a lot. We're also very glad that you had a good experience with the tutor team.

We will certainly take your feedback on board about having more practice documents on the course. We appreciate all feedback.

Best of luck in your proofreading career!

Best wishes,

The Knowadays Team

Rated 5 out of 5 stars

Knowadays helped me turn a passion into a viable career!

After losing my previous job, I happened across a blog post about how one could become a professional proofreader and several places to gain a certification. Knowadays was among them, and after some research, I decided to buy Knowadays's course because of the positive reviews and the guarantee of work upon completion of the course. I'm glad I did as the course was thorough and informative. Well worth the money! Now I am working for their partner, Proofed, and I have a job that is challenging and also makes me happy. I would definitely recommend Knowadays to anyone who enjoys reading and proofreading and/or is looking for a career change.

12 June 2022
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Reply from Knowadays

Hi Sheridan!
Thanks for the kind review. We're certainly thrilled that our course helped you with your career transition. We encourage you to continue logging on to your learning platform to keep abreast with updates to the course content, as well as new courses that may be introduced.
All the best,
The Knowadays Team

Rated 5 out of 5 stars

Thoroughly excellent course!

Becoming a Proofreader is very informative and thorough with a well-thought-out course flow. The quizzes and exercises within the modules allow you to immediately apply the information covered, and there is an abundance of additional reference material throughout the course for more help. My tutor was very kind and extremely helpful and encouraging with her feedback. This course sets you up for success as long as you do your part and put in the effort. It is absolutely worth it!

5 June 2022
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Reply from Knowadays

Hi Emily,

Thank you so much for your review.

We are thrilled that you found the course informative and that you had a great experience with the tutor team.

Good luck in your proofreading career!

Best wishes,

The Knowadays Team

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