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Koala Living 

This company’s rating is unavailable due to a breach of our guidelines.

Home Furniture Shop
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See what reviewers are saying

Rated 1 out of 5 stars

Purchased a $1500 side board which arrived chipped. Koala support offered a $100 koala living voucher???? It's a black sideboard so the chip stands out a mile away and rather they offer a 6% in stor... See more

Rated 2 out of 5 stars

Drawers use cheap runners. These tend to come loose over time because the screws are not an acceptable size for the weight of the drawer. When pointing this out - they will not offer any kind of as... See more

Rated 4 out of 5 stars

Happy customer. Made a substantial purchase here by way of 3 seater + 2 seater leather couch. Arm on couch had a m. Adjustable armrest which came loose after 18 months. Contacted support and had... See more

Rated 4 out of 5 stars

We purchased a coffee table and three portraits from Koala, and we were very happy with the quality. Of course, those items required delivery, and the process was smooth. The design and finish are e... See more

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Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Furniture Manufacturer
  4. Garden Furniture Shop

Written by the company

Home is where the heart is – so at Koala Living, we aim to provide the perfect range of quality luxury furniture to create your dream home. Our eclectic collection adds an authentic touch to any household interior. We source globally for items of character, quality and elegance, which are all foundations of our brand and design aesthetic.

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Breach of guidelines

All reviews

(186)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing customer service !

Amazing customer service !! Anika was very helpful and assisted us all the way through even though we were very picky !! She made the process very smooth and I’d definitely come back for more pieces for our home !! We left extremely happy and stress free.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

koala living online is scam!

koala living online is scam!

Purchased 3 artworks last Sept 26. They stated delivery will be oct 4. Order did not arrived. Called them and they said it was an error. They asked me to pick a date and I pick October 10. Again they did not deliver it. I called and they said error again. Now they keep telling me to wait for an update!

People who are working in this company are incompetent, no skills and should leave their job!

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Seamless experience

Samantha was great help in arranging our lounge purchase with all the necessary details and customer service. would recommend to friends

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Koala living is one of the best…

Koala living is one of the best furniture shop in Sydney. Stuff are fantastic, friendly and helpful. I was helped by a lovely lady by the Lucy. She was patient and kind. Thank you very much for making this possible.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Casula

Casula - the service was very good, we were served by Kerri, she helped us with the colour and design, by giving us some advice from her experience.
Thanks Kerri

9 October 2025
Unprompted review
Rated 5 out of 5 stars

thank you

thank you for the great service and all the items are beautiful.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

best service

thank you so much for the best service Dorji. The showroom was beautiful and will recommend my friend to gat their items too.

14 September 2025
Unprompted review

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