Koh  Reviews 

996
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers had a great experience with this company. Customers frequently mention that the natural cleaning products are highly effective, very easy to use around the house, and leave various surfaces exceptionally clean and shining. People also warmly appreciate the exceptionally fast delivery service and note that ordered packages consistently arrive promptly without facing unnecessary postal delays. However, some people mentioned experiencing frustrating challenges with customer communication responses or finding certain package items somewhat lacking in quantity. Consumers additionally noted occasional design preferences, such as desiring longer handles on cleaning tools or requesting helpful bottle labels to easily identify products.

What people talk about most

Product

Users describe positive interactions with product, noting that items such as the universal cleaner, laundry... See more

Quality

Customers consistently note positive experiences with quality, expressing satisfaction with items that... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping, prompt order... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using Koh products since 2016 when they were ecoWorx, and they have certainly made life easier and less toxic. I have bought three mops in that time, gave up on the first two... See more

Rated 4 out of 5 stars

Products seem to do what you claim they will do. Have acquired some new products for evaluation.

Rated 4 out of 5 stars

Have been using the koh products for quite a while. Happy with the results hence the repeat order for some of the cleaning products. Decided to try the hand and body wash, both lather well and are... See more

Rated 3 out of 5 stars

Not enough washing sheets. Now realise many things I won’t use in our apartment


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 12139768219

  1. Home & Garden

Written by the company

Koh is a safe, effective & eco-friendly cleaning system for your entire home.


Contact info

4.0

Great

TrustScore 4 out of 5

996 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(996)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quality

Great range of quality products that can help you help everyone else and the planet. I had an issue with my delivery, where everything ordered was not delivered, but one email and everything was sorted. Great service.

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Saving the planet one day at a time

It's so easy to place my order and it arrives in very quick time. I love the products and have cut back on how much I spend and waste on cleaning products. You make my life so much easier and quicker when it comes to cleaning

31 December 2023
Unprompted review
Rated 3 out of 5 stars

Not received yet

I can't review this as I haven't received it yet. I did get an email advising a delay in deliveries but still await the product.

18 December 2023
Unprompted review
Rated 3 out of 5 stars

Not received

Odd to be asked for a review when, at the same time, I received an email apologising for late delivery due to high volume of orders

13 December 2023
Unprompted review
Rated 1 out of 5 stars

Disappointed!

Have used Koh for a few years. Put in another order recently but package didn't arrive (followed tracking). Rang delivery service to be told been handed off to Yodel and it was basically lost. Asked what was going to happen - told I had to go back to Koh. I have tried all which ways to contact them and get my money refunded to no avail. Will now have to wait for Mastercard to help me out!

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent stuff

Koh products are excellent. I have use the universal cleaner for a while and I love the fact you have one product for everything and you don't need 10 different sprays taking space up. It really does work on everything and best of all it is cruelty free. I have also just tried the loo cleaning tablets and they are also brilliant. They leave the loo cleaner than anything else I used so 5 stars on that as well. I can't recommend this stuff enough. I also absolutely LOVE the diamond sponges which come in particularly handy when cleaning the glass on my log burner.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product and fast delivery

Very happy with the Universal Cleaner. Makes cleaning so much easier. Just spray it on and leave for a couple of minutes.Wipe off. Jobs sorted. Can be used all around the home. No other cleaner needed. I shall be purchasing again.

10 November 2023
Unprompted review
Rated 4 out of 5 stars

Easy toilet cleansing

I was really pleased to see the toilet tablets developed , they are so easy to use and knowing it cleanses everything is reassuring . You can just put it in and leave it .

14 November 2023
Unprompted review
Rated 5 out of 5 stars

10/10 product

I can't recommend this product enough. I have only used it in the kitchen previously but recently we moved into a rental and the mould in the bathroom was bad. I used this on the kitchen, oven and bathrooms and they are spotless! The product doesn't have a smell so you don't feel like your breathing in chemicals. 10/10 you need this in your cleaning products!

27 October 2023
Unprompted review
Rated 5 out of 5 stars

I would keep going back

Been extremely happy with the products i have purchased so far & customer service has been exceptional. Customer Service is one of the things i rate highly if I'm ever to go back for more.
So well done KOH keep up the good work.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

I have been using Koh for a long time

I have been using Koh for a long time. I started using it because many of the other cleaners affect my asthma. It cleans brilliantly,everything sparkles after I’ve used it and best of all it doesn’t make me wheeze! I recently tried the eucalyptus oil and it smells lovely and that doesn’t affect my asthma either.

22 October 2023
Unprompted review
Rated 5 out of 5 stars

Koh and me

I use Koh throughout the house and tell my friends what a fantastic product it is - no chemicals, little plastic waste ad does a brilliant job. I love it.

21 October 2023
Unprompted review

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