koiosshop.com Reviews 453

Faith was very helpful in fixing my problem. I hope that the replacement will arrive, and then I will be completely satisfied.

I had amazing experience with them, great customer service and very helpful!

Mooka works efficiently and quickly to clean the air.
Breathing so much better. Great customer service to boot. I like that it has carry handles. Also the filters are not outrageously expensive and they are easily found on Amazon.

I recently bought a juicer from the shop, and had a little issue with the plastic top, as it broke because the beet I put was too hard, and I was I put too much pressure. I was able to reach "Ton," through their website online chat. They were able to guide me through a process of filing a report for a replacement part. I'm very happy they were able to chat with me online the moment it happened.

I just wanted to show how grateful I am, after purchasing my first juicer, I run into some electronics problems with the motor. Contact customer service and they were very helpful and rest assured I received a brand new juicer.
Now I can continue with my juice Diet.
Thank you.
Greatly appreciated 🙏🏾

I called customer service as i needed to order a replacement part for my juicer. Dex, from customer service, helped me. He was just amazing. I was nice and proactive. He found a solution for my problem in no time. Thank you

Friendly and professional. Able to resolve my issue.

Very helpful and very quick. Appreciate his help!

Ton has been very helpful to assist my questions about the air purifier that I purchased. Thank you.

Kim has been very helpful. She has been attentive to my needs and has been able to answer all questions well.

Ordered a product, it was missing a power cord. I went to the company website, and Joshua was very helpful and professional. He helped me get my issue resolved quickly.

Went to the site to get help with the free gift that was offered. Tom who has been helping me has been very patient with my questions very professional and is Anne is helping me get everything filled out I need to. His assistance has been very appreciated. He's good at his job.

Customer Service replies quickly to my concerns, however, there is a lot of little steps that need to be done before anything is remotely accomplished. I was on the phone with a representative for 40 minutes telling them how the air fryer would not turn on. The 40 minute talk accomplished them sending me an email to get the whole process of returning my air fryer started, which was sending in a video of it not working. I have still not received any update on whether or not my request has gone through after more than a week. I had hoped to start using it soon and that they would be able to send another one my way/return the one that is not working, but it seems that the entire process will take a while. Very frustrating.

Very fast and helpful. Communicated through multiple channels.

Fast service easy to understand instructions and very friendly glad that process went smoothly 👍🏻

There’s products are great and customer service is fast and reliable.

Jeush was so helpful with getting a replacement part for my mom's juicer! We work in customer service, so we really appreciate when someone treats us with kindness and efficiency. I wish I could give 10 stars instead of 5! :)