Kojo Fit Reviews 99

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers had a great experience with this company. Many customers are very happy with the quality, style, and fit of the products, particularly the shorts, finding them comfortable and well-made. The sizing guide is often found to be accurate, with many appreciating the stretch in the fabric and the perfect fit, especially for those who struggle to find comfortable options. Reviewers also praise the easy online ordering process and the quick, efficient delivery service. However, some people were dissatisfied with the product's durability, noting issues like fabric threads appearing after a few washes and bobbling in the seat area. Additionally, a few customers found the return policy inconvenient, citing charges for return shipping and a desire for more confidence in sizing for exchanges.

What people talk about most

Product

Users describe positive interactions with the product, frequently praising the comfortable fit, quality, and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the fit,... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers finding the online ordering process super... See more

Return policy

Customers consistently note negative experiences with the return policy, primarily due to additional costs... See more

Delivery service

People report positive experiences with delivery service, often noting that ordering was simple and delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great fit. Very stretchy. I am a size 32 but 30 gives thd best fit for me. I love these shorts but there is a huge issue after repeated (4) washing. Tiny fabric threads appear all along the sea... See more

Company replied

Rated 4 out of 5 stars

What was stated in advertisement was true I’ve 34 inch waist and there is plenty of room even if you’ve got a slight paunch. Very happy with them by waist size and leg size.

Company replied

Rated 3 out of 5 stars

Products looked good online, purchased some shorts, polos and a shirt. They look fine, sizing guide accurate, nice feel of fabric and stretchy … I just feel they look like pretty basic staple items fo... See more

Company replied


Company details

  1. Jeans shop
  2. Activewear shop
  3. Formal Wear Shop
  4. Men's clothes shop
  5. Streetwear store
  6. Ladies' clothes shop

Written by the company

Insane Comfort. Perfect Fit. Performance Essentials For Women & Men Australia's Best Fitting Jeans, Pants & Shirts Shop Now! www.kojofit.com


Contact info

4.0

Great

TrustScore 4 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Outstanding products and customer service

First of the delivered products and clothing items are great.

My praise for the company is down to the responsive personalised customer service I recieved when the delivery of my order ran in to problems. Nicole / Kojo took ownership and responsibility of this issue straight away to ensure the issue was rectified. In comparison to other companies when the same issue has arisen it has taken up big chunks of my time on switch boards and calls trying to rectify. With them, one email, sorted.

28 January 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Paul, glad the team gave you prompt, human help when there was a challenge with your delivery address.

Rated 5 out of 5 stars

These shorts are probably the best…

These shorts are probably the best shorts I've ever bought. Got 3 pairs. Super stretch fit perfectly Look superb.
Usually buy 36 " waist but ordered 34" in these due to the stretch.
Looking at other stuff they have now

5 February 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi John, we appreciate you taking the time to review and also the sizing advice is very helpful to other shoppers. Glad you love the shorts!

Rated 5 out of 5 stars

Better than expected, superb!

Ordered two pairs of the 5" chino shorts (Black and Charcoal) , and ordered my usual waist size, however afterwards I then saw some customer reviews recommending to get the next size down to usual size (due to the extra stretch, it seems be a better fit). I contacted customer support and Nicole was really great and replied back to me instantly and helped to amend my order and change the sizing. I was kept regularly updated about the shipping progress, and the shorts arrived today, and I absolutely love them, the fit is perfect, and definitely agree with the recommendation of ordering the next size down. Nice stretchy material, well made, and super comfortable! I am very happy with the length and colours. I will definitely be ordering more in future! Thanks!

27 January 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Chris, thanks for the excellent review and glad we could help out in giving you the perfect fit!

Rated 5 out of 5 stars

Amazing 3 inch shorts

Amazing 3 inch shorts, cut to your body shape, good choice of colours, amazing service to the uk

11 December 2025
Kojo Fit logo

Reply from Kojo Fit

Thanks Michael, glad you love our 3" shorts style and had a good delivery experience in the UK

Rated 2 out of 5 stars

I ordered a shirt from here

I ordered a shirt from here, when I found it couldnt fit, I couldnt do a exchange for another size. So they forced a refund, with a return. When I returned it they rejected the refund. This was because it didnt fit and was forced the refund process. There communication process is very confusing too. Not a good experience.

4 November 2025
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Thanks for your feedback and we are happy to discuss this further. 1 The style was sold out in other sizes and not being re-stocked, so an exchange was not possible in this case, but is always possible when the sizes are available. 2. We rejected the refund because of a crusty yellow stain, of which the image was shared with you and then you complained you were "expected to clean the shirt". We of course allow people to try on shirts and return if it doesn't fit, but cannot accept a stained shirt as per our returns policy. We replied to your all of emails 9 times, promptly by our Aussie support team and clearly indicated the above information.

Rated 5 out of 5 stars

Easy exchange for the perfect fit

Delivery was quick and efficient, and when I found that the sizing was not quite right and I wanted the shorts a little tighter, the returns process was smooth and simple and equally time efficient. Absolutely loving the products in my preferred size.

10 November 2025
Kojo Fit logo

Reply from Kojo Fit

Thanks for your review Robert and glad we could help out with a smooth process to get you the right fit

Rated 1 out of 5 stars

Read Conditions First ..

Just about to place an order for holidays and realised they seem to be sent to UK from Australia so I checked the returns policy and wow .. so even if they don’t fit or you don’t like you have to pay for the returns and any customs or other duties so paid about the same price from Next with free returns. Read the terms and conditions and returns policy before you buy from this firm

11 November 2025
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Tony, sorry to see the 1 star review as I believe there may be a misunderstanding on the returns policy. We offer subsidised return labels through our returns portal, which when sending from the UK costs a grand total of £5 GBP to return to Australia, with no other duties, taxes or fees upon returning.

Rated 5 out of 5 stars

kojo

kojo, make great shorts , now have 2 pair love the colours, but most of all, the fit is perfect

feel they would do well in nz in some type of retail space, just a thought ?

13 October 2025
Kojo Fit logo

Reply from Kojo Fit

Hi Pete, Thanks for the great feedback and suggestions

Rated 5 out of 5 stars

Fantastic Experiance

I bought the stretch chino shorts 5". Honestly as a bigger bloke its so hard to find any comfortable shorts that dont look ridiculous. These are hands down the best shorts ive ever bought, im about to place an order now for a few more pairs in more colours. They have so much stretch and colours are really crisp.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Fit - Super Comfortable

Finally found a pair of shorts that fit properly! No more baggy legs. Other brands promote ‘slim fit’ but are still too roomy on the legs.
These shorts are so comfortable that I’ve bought another pair. The overall fit is perfect.
Online ordering was super easy, delivery was within a reasonable time and best of all I’m supporting an Australian business.

28 September 2025
Unprompted review
Rated 1 out of 5 stars

They are terrible getting any response…

They are terrible getting any response from them. They will have you running all over place. I need to return for a smaller size. Terrible Custmer service. They made me run out of time to exchange them. Plus, I paid dearly for them. Do not waste your time with them. There are other men short that are better than their and along with great customer service. Kojofit has no customer service. David email Jul 20. They sent me no link DHL return label. I looked and looked. Nothing! I tried to get help. I’m so stressed out.
Darryl Evans.
Order number 58089 Jona or David were my service person.

3 August 2025
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Darryl, we checked this out and we had replied to every email and unfortunately you must not have received the replies and this ran outside the return period. After seeing the review we helped out with a return & label, even though it was months outside of the return period. I hope you can update your review to reflect on the final experience :)

Rated 5 out of 5 stars

Easy ordering and fast delivery!

My son’s favourite pants. Bought him two new pairs for his birthday. He told me what size and what colour he wanted. Pants arrived promptly and fitted perfectly! Happy son!

10 June 2025
Kojo Fit logo

Reply from Kojo Fit

So glad your son loves them! Thanks for taking the time to review :)

Rated 5 out of 5 stars

Very awesome quality clothes

Very awesome quality clothes. Recommend to all. Often having people ask where I shop :) But on top of that 11 out of 10 customer service.

9 May 2025
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Thanks Sam, we appreciate the amazing review and so glad you love them!

Rated 2 out of 5 stars

Best clothes ever and return and…

Best clothes ever and return and replacement was fast love Kojo fit best clothes I have ever worn

10 February 2025
Kojo Fit logo

Reply from Kojo Fit

Thanks for the great feedback and let us know if there is anything we can do to help in the future!

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