komoot Reviews 

2,003
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 541 reviews, most reviewers were somewhat happy with their experience overall. People find the mobile application very useful for creating custom routes, discovering new hiking paths, and planning outdoor adventures smoothly. Many consumers appreciate how straightforward it is to use the platform for their daily cycling and walking trips. Some reviewers were not happy with the surprisingly high battery usage experienced during active navigation sessions. Additionally, a few people mentioned dealing with constant pop-ups trying to sell extra features inside the interface. Other customers also expressed ongoing frustrations regarding unexpected charges and difficulties with the subscription model overall.

What people talk about most

User experience

Clients share ambiguous opinions on user experience, with many reviewers praising the straightforward... See more

Application

Users describe ambiguous interactions with application, as many reviewers enthusiastically praise it as the... See more

Product

Reviewers mention ambiguous feedback about product performance, with many consumers praising the accurate... See more

Website

Customers had ambiguous experiences with website, with some reviewers praising the great online planning... See more

Subscription

People report negative experiences with subscriptions, feeling transitioned into paid plans after opting for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

In general my experiences with Komoot are good. But only yesterday I got lost - and became a bit angry - because the bike trail took us onto a hiking trail. I made sure to have chosen a bike trail. A... See more

Rated 4 out of 5 stars

Very useful app for creating routes, but sometimes editing routes is erratic. However , it is still my preferred tool. Also, an excellent source of routes created by other adventurers. If you do use t... See more

Rated 4 out of 5 stars

In the beginning it was more easyly to use the app. The latest modifications and the aggressively advertisement of versions to pay for, are going in the wrong direction. Please, go back to the roots o... See more

Rated 4 out of 5 stars

Very useful for creating routes, but annoying when it repeatedly asks me to review my ride home from mundane routes such as my ride to the shops. Tools for editing routes that I was accustomed to sudd... See more


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3.7

Average

TrustScore 3.5 out of 5

2k reviews

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3.7

All reviews

(2,003)

1,477 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful app

Very helpful app, especially to plan routes in areas you’re not too familiar with. The “road surface” feature is really good and super-helpful, especially if your tyres are a little sensitive (eg, road bike).

31 July 2026
Unprompted review
Rated 4 out of 5 stars

Komoot is absolutely amazing at…

Komoot is absolutely amazing at Tracking your Position on the map and showing where you are. The hikes we did were great.

One small disadvantage is the app has a bit of a learning curve and the use/interface is sometimes a bit confusing to me

But the info that you are offered to decide wich hike is good for you is amazing.

31 July 2026
Unprompted review
Rated 2 out of 5 stars

Great App Poor Customer Support

Great overall phone app but heavy on battery use so purchased a garmin which you can run komoot on, all was going well until an update a few months ago for both garmin and kommot and now you get no komoot map on the gsrmin.
Customer Support to try and resolve the issue has been hopeless, all I get is an email every few weeks asking if the problem still exists, not ideal as I am paying for a premium membership but can't actually use the app.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Komoot is an excellent app for…

Komoot is an excellent app for exploring hiking areas. However, outside Europe, there often seem to be very few hiking routes available, or the app has difficulty finding good hiking areas.

30 July 2026
Unprompted review
Rated 2 out of 5 stars

Annoying, but without an alternative.

I use Komoot for cycling (gravel/mountainbike tracks).
The Komoot App hides important information between flashy stuff. If you look for tours you get a lot of sidescrolling pictures and have to look for the important things like distance ans meters of climbing.

Komoot routs contain almost always parts, that are impossible to ride and parts that are just stupid. It routs you along a highway (Bundesstraße) instead along the smaller roads. Even if you are in a region with a lot of tourism/cycling. When I plan tours along the Weser river, it wants me to take bigger roads farther from the river instead of the smaller one at the river that follow the official bike path (Weserradweg).

When you are planning a tour, it wants you to click on the map to set target destination, instead of letting you search directly for it. You have to click on a search button and than enter a destination as text. This is really annoying.

I don‘t want komoot to track any of my activities, but it does it automaticly, forcing me to click away stupid dialog where I could add picture and other stuff.

The integration with Garmin devices isn‘t good. It takes the Komoot App on the device ages to load your tours via bluetooth and it gets only a little better with a wifi hotspot. The app on the Garmin is very slow, it take seconds to load even the list of routs.

28 July 2026
Unprompted review

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