Kompact9 Reviews 123

TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Here’s a clean, balanced review you can use on a website: --- The concept and overall design of the Kompact9 thrower is excellent compact, portable, and very convenient to carry, especially com... See more

Rated 1 out of 5 stars

Unfortunately its the worst dog toy I've bought. The idea is great and quality is decent but the telescopic handle does not lock when closed and keeps slipping into the open position. The cup that hol... See more

Company replied

Rated 5 out of 5 stars

Ordered two Kompact9 ball throwers, one for myself the other for a gift. Received email when dispatched and they arrived by post the next day. Well designed cardboard packaging that not only protects... See more

Rated 5 out of 5 stars

I ordered this as im a dog walker and couldnt carry a normal thrower and walk all the dog aswell the kompact9 is great as i just pop it into my pocket and go and the dogs love it. It feel really sold... See more

Company replied

Company details

  1. Pet shop

Information provided by various external sources

Kompact9 is a ball launcher that's been engineered to work perfectly for both you and your dog. But it is so much more than just another ball launcher. After all, there are plenty of those out there. We’ve completely redesigned and reimagined it from the ground up, consigning all the bad bits to the pages of history. It is the worlds only full retractable ball launcher and is made completely from plant based plastics.


Contact info

4.0

Great

TrustScore 4 out of 5

123 reviews

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Rated 4 out of 5 stars

Great item folds down well only…

Great item folds down well only downside it doesn't grip the ball very well ie. cannot pick ball up with it

13 January 2021
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Reply from Kompact9

Thank you for your feedback! We designed the looser fit to aid with throwing and have found that when picking the ball up a slight 'scooping' works well, this instagram post we made shows the technique https://www.instagram.com/p/CH0tUA_HHOX/?igshid=1wp2ri9f3i1y6

Rated 5 out of 5 stars

Absolutely love this ball thrower

Absolutely love this ball thrower for my dog. It folds which means it can fit in a large coat pocket, the bag to cover the ball saves touching the slobbery ball completely and it throws the ball really well. Great service from the company - ordered and received within a couple of days. Fully recommend this for dog owners.

4 January 2021
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Reply from Kompact9

Thank you for your lovely feedback. Personally I love the bag and although I love my dogs, I'm not big on their slobber!

Rated 4 out of 5 stars

My dog loves it.

Bought this as Christmas present for our dog and she loves it. It works well as a ball thrower, though not quite as effective as the original long version. However the long version does not fit in my pocket. It is well made but I am not sure how robust the plastic is. You do need the bag in comes with unless you are ok with putting a slobbery ball back in your pocket. I can recommend this product, but I suggest you treat it carefully.

29 December 2020
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Reply from Kompact9

All innovations, especially ones which redesign existing products, have the help our customers learn how to use, store and care for their product in a different way. Although our product isn’t remotely as innovative as the solid mobile transitioning to a smartphone, there are some analogies that can be made. Both phoned people but used dramatically different methodologies to do so. Whilst one could be lobbed into a handbag or dropped without breaking, the other needed a little more care to ensure it didn’t crack, break or stop working.

We have redesigned a traditional ball thrower from start to finish, making it retractable, lighter and easier to throw, with a fundamental requirement for the design and manufacture to be UK based using sustainable materials. To enable the ball thrower to retract we had to designed 5 interlocking tubular segments (the mathematics were challenging!). To make throwing easier we recalculated the cup size and tubular rigidity to maximise distance thrown versus effort taken. The throwing action needed to use our retractable ball thrower is very different to a standard ball thrower.

I hope that gives you some insight into how we made it and why it requires a different throwing action, ball scooping approach and care. Karen and Alex

Rated 5 out of 5 stars

Absolutely cracking thrower!

Absolutely cracking thrower, would highly recommend!

15 December 2020
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Reply from Kompact9

Hi Tom, thank you very much for your review! Great to hear you like your thrower!

Rated 5 out of 5 stars

Bought this after seeing it on facebook

Bought this after seeing it on Facebook. It’s brilliant. The only ball launcher I have ever been able to use. It’s sturdy, the ball goes miles and it goes down small enough to go in my dog walking bag. Win win win

14 December 2020
Unprompted review
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Reply from Kompact9

Paula, Thank you so much for your lovely review. It's brilliant that you can now use a ball thrower and send the ball a long way. Karen and Alex

Rated 5 out of 5 stars

Saw this on Facebook as I use a ball…

Saw this on Facebook as I use a ball launcher daily on my dog walks.looked a great idea as it makes it easy to put in my coat pocket. Ordered and arrived in just a few days. Extends a long way and plenty of room for different size balls. Seems quite sturdy too.

13 December 2020
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Reply from Kompact9

Thank you for your lovely feedback. We read each and every review and love hearing your thoughts on our ball launcher. Alex and Karen

Rated 5 out of 5 stars

Happy border collie.

Action was a little stiff to begun with but is fine now. Has good throwing ability and fits in pocket. I shall make it a bigger bag to fit the whole thing in rather than just the top with ball.

9 December 2020
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Reply from Kompact9

Christine, Thank you for taking the time to provide feedback. We really appreciate it. After a few outings the ball launcher will retract smoothly. We did consider making the bag fit the whole ball launcher but decided to do the cup to minimise dog slobber. Karen and Alex

Rated 4 out of 5 stars

Arrived quickly

Arrived quickly. Good product but gets a bit stuck on going in and out and would prefer it if it had a bit of 'bend'. Otherwise excellent!

9 December 2020
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Reply from Kompact9

Thank you for your review. The rigid structure enables the ball launcher to be retractable and as such a bend it's technically possible. The 'getting a bit stuck' part will ease with time. Karen and Alex

Rated 5 out of 5 stars

Excellent product and customer service…

Excellent product and customer service couldn't be better. Thoroughly recommend. Our dogs love it.

7 December 2020
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Reply from Kompact9

Thank you for your lovely review. It put a smile on our faces this morning. Karen and Alex

Rated 5 out of 5 stars

Brilliant

Brilliant, can hide it in my pocket until I want to use it without the dog knowing. My only small comment would be to use a tennis ball as a hard rubber one I had was too small and a bit heavy for it. Wish I had known about this thrower ages ago it would have saved a very agitated dog as soon as she saw the thrower!!

6 December 2020
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Reply from Kompact9

Thank you for your lovely review. We designed our ball launcher to fit a standard sized tennis ball (rather than a bespoke one) and although it can be used with smaller sized balls, it probably won't work as well. We are looking to source an environmentally friendly or sustainable ball to work with our ball launcher and will offer this for sale separately. Karen and Alex

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very approachable. Highly recommend

24 November 2020
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Reply from Kompact9

Thank you very much. Glad to hear you enjoyed your experience with us!

Rated 5 out of 5 stars

Fed up with dirty salivary hands and a…

Fed up with dirty salivary hands and a ball launcher thats so big it's easier to leave at home? This is the product for you and your dog. Great design, easy to use and store in your pocket and your dog won't notice the difference, still get the same length throw.
It's environmentally friendly, website easy to use and delivery perfect. A great Christmas present for you and your dog.

24 November 2020
Unprompted review
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Reply from Kompact9

Thank you for your lovely comprehensive review. It's lovely to see you highlight the retractable nature of the ball launcher and dog slobber as well as our environmentally conscious approach. I hope you and your dogs have loads of fun playing fling+fetch+fun.

Rated 5 out of 5 stars

Hours of fun

Love this ball thrower. Great unique idea of being compact easily fits into my dog walking bag. Would definitely recommend

23 November 2020
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Reply from Kompact9

Thank you so much for your review. We love receiving them and they put a smile on our faces.

Rated 5 out of 5 stars

Excellent piece of engineering on…

Excellent piece of engineering on behalf of dogs : I recommend !
Dr Roger Mugford

26 October 2020
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Reply from Kompact9

Thank you for your lovely feedback. It really makes dog walking and ball throwing so much easier. Alex and Karen

Rated 5 out of 5 stars

Great product

I ordered this as im a dog walker and couldnt carry a normal thrower and walk all the dog aswell the kompact9 is great as i just pop it into my pocket and go and the dogs love it. It feel really sold as well i was worried it may be a little flimsy being a prototype but its not. The other thing i would say is when the handle is compacted away there nothing to stop it slipping back out so its fully extended again can be a little annoying but thats just personal preference. Great product though highly recommended

19 October 2020
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Reply from Kompact9

We are so pleased that you love our ball launcher and that all your dogs can benefit from a game of fetch. Enjoy. Karen and Alex

Rated 5 out of 5 stars

Great ball launcher

Speedy delivery, excellent communication and love the product.

16 October 2020
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Reply from Kompact9

Thank you for your lovely feedback. Have fun playing fling+fetch=fun with your dog.

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