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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and attractive designs. Many consumers are impressed with the efficient delivery service, often receiving their orders quickly. The customer service also receives frequent commendations for being helpful and responsive, ensuring a positive purchasing experience. However, some customers reported issues with product durability, such as bracelets breaking or changing color shortly after purchase. A few reviewers also mentioned receiving items with manufacturing defects, like faulty closing mechanisms or missing components, and occasionally experienced difficulties with customer service in resolving these problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the excellent... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the products,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Customer service

Customers generally report positive experiences with customer service, often highlighting excellent support... See more

Order

Reviewers mention positive feedback about order. Many customers express satisfaction with the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been buying product for a couple of years now. Slowly creating my seasonal array of bracelets -- mostly adjustable beaded and braided versions Quality and value are fantastic as is customer ser... See more

Rated 5 out of 5 stars

I recently found out aboythe company and purchased 3 bracelets one after another. Super happy as very chich and comfortable to wear. However 1 thing to point out about 1 particular bracelet. The s... See more

Rated 5 out of 5 stars

Couldn’t be happier. I ordered a silver slim bangle - beautiful. I also ordered some of the assorted fabric corded bracelets. Colours and fabrics both exactly what I wanted. Variation of sizes are a g... See more

Rated 5 out of 5 stars

I recently bought the evil eye from Kompsos. Mine was initially an order of mishappenings as I had entered the wrong address. However, thanks to Danil expertise and patience. The evil eye is right... See more


Company details

  1. Jewellery shop

Written by the company

Kompsós is a human-sized company based in the heart of London. We support 70+ artisans around the world and ship to 135 countries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great products

Great products, vibrant colours, fascinating designs and fast delivery. I'm proud owner of about 12 bracelets and still counting. Can we have more bold and striking colours?😃

25 November 2024
Unprompted review
Rated 5 out of 5 stars

i bought a silver bangle and a cord…

i bought a silver bangle and a cord bracelet, i love them both, there so stylish, delivery was very quick. the only qualm i have really is that the silver bangle is made of very soft silver and bends out of shape but i still love it, i never take it off and a of a lot of people have commented on it. I've recommended the company to a lot of my friends and i will defo be buying another one soon

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Surpassed expectations

I recently bought a bracelet and I was so surprised by the quality given the price tag, I bought this for my son as a gift and he has not took it off since, even after wearing it playing football, swimming, to school the quality remains the same, I was so impressed with the item, I purchased 4 more for each member of my family as gifts.
Excellent product, with great detail and very high quality. I will 100% be purchasing more in future.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t be happier

Couldn’t be happier. I ordered a silver slim bangle - beautiful. I also ordered some of the assorted fabric corded bracelets. Colours and fabrics both exactly what I wanted. Variation of sizes are a great detail. I WILL definitely order again. Quality exceptional. I’ll wear them til they wear out and I feel like that will take years and years. So happy to find this company

9 October 2025
Unprompted review
Rated 5 out of 5 stars

The silver ring is great

The silver ring is great, exactly as it looks in the photos. Delivery was efficient. I will definitely buy other items from Kompsos and would recommend as being reliable and straightforward.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Beware

Beware: I normally wear 21cm bracelets.

The 19cm sailing cable was too large for my wrist. Had to exchange it for the 18cm. Still can fit two fingers in the gap between bracelet and wrist.

High quality. Love it

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Item - a trusted company to deal with

Great Item, Fast Delivery. Also a decent price in the sale. If you see something you like, grab it. A highly recommended company imo
Also returned 2 items on Friday and was refunded on the next working day, the Monday. That’s the kind of service I appreciate

13 October 2025
Unprompted review

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