Kool Cakes Reviews 364

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Shabnam is amazing - I have been ordering cakes from Kool cakes for more than 10 years very helpful service- delicious cakes from buttercream- icing and fresh cream. Love Kool cakes a lot. Thank y... See more

Rated 5 out of 5 stars

I cannot thank you guys enough! After a last min order I picked my sisters birthday cake up on Sunday just before close. Unfortunately the cake was dropped but accident. The staff managed to make to... See more

Rated 5 out of 5 stars

I ordered through the North Harrow branch after another bakery let me down. Despite the last-minute nature of the order, the staff were very accommodating and helpful, as well as suggesting what decor... See more

Rated 5 out of 5 stars

I ordered the large black lambeth cake for my weddimg cake and it was absolutely AMAZING!! It arrived really well packaged and on time. It looked amazing, the photos didn't even do it justice as it... See more

Company details

  1. Cake shop
  2. Coffee shop
  3. Cupcake shop
  4. Sweets and Dessert Buffet
  5. Dessert shop

Written by the company

Kool Cakes are experienced cake makers specialising in a range of birthday cakes, wedding cakes and occasion cakes from their base in Kingsbury & Heston.


Contact info

4.9

Excellent

TrustScore 5 out of 5

364 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Tasty cakes

Online build your own cakes excellent. Very quick for last minute orders. Tasty cakes! No delivery option as yet though.

28 August 2019
Unprompted review
Rated 4 out of 5 stars

Very kool

Very tasty Not then too sweet, got a fresh cream cake with mixed fruit.
Also the writing was very neat

26 August 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Took care of every detail even helped with a google search for the nearest florist . The cakes are the most delicious tasting ever.
Have been ordering for many years and will continue to do so !!

23 August 2019
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. You must try the chocolate cream with crushed nuts. Delicious and always the best service and value for money on all cream cakes.

21 August 2019
Unprompted review
Rated 5 out of 5 stars

Delicious eggless cake

Delicious eggless cake, always on time and fab customer service!

We prefer the eggless cake with fruit, even though we eat eggs.

18 August 2019
Unprompted review
Rated 5 out of 5 stars

Great cakes!

Used a number of times for various birthday cakes, variety of choice available and reliable service. And most importantly the cakes always taste great!

14 August 2019
Unprompted review
Rated 1 out of 5 stars

Wrong shaped cake and no reply to email sent

I have ordered cakes from Koolcakes for birthday celebrations and have always found them delicious but a couple of weeks ago I ordered a heart shaped cake for my niece's engagement. I was very disappointed to find the cake was square, especially as I had paid £5 more for the heart shape. I emailed the shop but didn't get a reply.

11 August 2019
Unprompted review

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