The Koprez team was extremely helpful and cooperative to make sure I had the correct fit so that I could wear the sleeve all day and all night without any discomfort. So far it's been working great, g... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I am very pleased with the foot socks i have started using from your company Koprez. I have several autoimmune conditions and suffer with my feet the most. The socks have helped and although i have on... See more
Company replied
My painful plantar fasciitis is almost completely healed after wearing my Koprez foot support sleeve for only a couple of weeks! It’s wonderful to be able to power-walk comfortably again for four mile... See more
Company replied
I had severe aching in my arthritic ankle I have a plate with eight screws because of a bad break. I tried Voltaren and other over-the-counter aids was not helping. I received the KOPREZ PAIN PATC... See more
Company replied
Company details
Written by the company
A household compression gear brand for recovery, rehab, and pain relief to unleash your greatness.
Contact info
2950 Saturn St H 2950 Saturn St, Brea, 92821, California, United States
- +1 (307) 317-4303
- support@koprez.com
- koprez.com
4.7
Excellent
539 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It WORKS
I couldn't feel my left heel for over a year, with incredible pain at the end of my work day. I work 10 to 12 hours a day on my feet. I have spent hundreds of dollars on inserts for my work boots and things only got worse. The doctor told me to ice and stretch, which gave me no relief. I walked with a limp and started walking on my foot in a weird way to avoid the extreme pain. I saw the Koprez sock on social media and thought that it was a scam like most products on social media. I took the chance and ordered one with my fingers crossed. After 2 weeks of wearing the sock I can walk on my foot properly with no limp and improvements with my pain everyday. I am sure that with consistent wearing of this sock my foot will be back to normal with no pain in a few more weeks. BUY THIS PRODUCT IF YOU ARE SUFFERING! It works and thank you Koprez!
12 August 2025
Unprompted review
Reply from Koprez®
Hi Scott,
Wow! Thank you so much for sharing your story with us! Reading about your journey and the relief you’ve experienced after such a long struggle truly made our day. We can only imagine how challenging it must have been to push through those long workdays with constant pain, and we’re beyond happy to hear that Koprez is helping you walk comfortably again.
Your words mean the world to us and to others who might be hesitant to try something new. Stories like yours inspire our team to keep doing what we do — helping people get back on their feet, literally.
We’re cheering you on for a full recovery and many more pain-free days ahead! Thank you for trusting us and for taking the time to share such heartfelt feedback.
Warm regards,
Thalia
"They were for my wife and helped her…
"They were for my wife and helped her tremendously. Very thankful I was able to relieve most of her pain."
1 August 2025
Unprompted review
Reply from Koprez®
Hi Lorne,
We’re so glad to hear that our product has helped your wife feel relief — that truly means the world to us. Thank you for sharing such kind feedback. Wishing her continued comfort and better days ahead!
Warm regards,
Thalia
Foot sleeves
I wear these all the time except in bed. While wearing them I have no foot pain.
This is my 3rd pair.
I'm in UK so delivery takes a little longer
1 August 2025
Unprompted review
Reply from Koprez®
Hi Candice,
Thank you for being such a loyal Koprez customer — your continued trust means the world to us! 💙 We’re so glad to hear the foot sleeves keep you pain-free throughout the day.
We appreciate your patience with the longer delivery time to the UK, and we’re happy they’re worth the wait. If you ever need any assistance in the future, please don’t hesitate to contact us.
Warmly,
Thalia
Excellent product!
I ordered one, it has helped so much and I have only been wearing it for 3 days! I have other braces for heel pain but they don't work like the koprez. The straps allow me to place compression on the part of my heel that is hurting. I wish I would have bought it earlier!
5 August 2025
Unprompted review
Reply from Koprez®
Hi Sharon,
Thank you for sharing your experience, and we’re so glad you found us (even if a little later than you wish 😉). We’re thrilled to hear that your Koprez foot sleeve is already making such a difference after just a few days! It’s great to know the adjustable straps are giving you the targeted support you need — that’s exactly what we designed them for.
If you ever need any assistance in the future, please don’t hesitate to reach out — we’re always happy to help.
Best regards,
Thalia
Love!
Quality product and the company itself is worth a ten star review to work with
1 July 2025
Unprompted review
Reply from Koprez®
Hi Shayla,
Thank you so much for your kind words! We're thrilled to hear you're loving the product, and your 10-star compliment truly means the world to us. 😊
It’s always our goal to deliver both quality and care — and feedback like this makes it all worthwhile. If you ever need anything or have questions down the line, we're just a message away!
Warmly,
Thalia
False advertising: no full refund guarantee
False advertising since their "30-day risk-free guarantee" is a joke at best.
2 stars because the customer service was responsive but...
I ordered 2 pairs in size L as per their size guide just to realize they were too tight for me to wear for any extended period. When contacting them they offered a replacement free of charge but since they emphasized that would be the end of my guarantee I refused and asked for full refund, which I never got. First I was offered a 50% while keeping the sleeves, which I refused, then finally I was given 80% refund with the promise of the remaining 20% upon receiving the returned sleeves. I had the intention to do just that but they do not offer free returns! Shipping them the sleeves to the US would have cost me almost as much as the original price I paid for them :(
31 July 2025
Unprompted review
Reply from Koprez®
Hi Hedz,
Thank you for taking the time to share your experience, and I’m truly sorry to hear about the frustration and inconvenience caused.
We sincerely apologize if our 30-day risk-free guarantee did not meet your expectations. While our policy does include a full refund option, it’s true that return shipping is not covered in all cases — and we understand how disappointing that can be, especially when international shipping costs are involved.
We also regret that the sizing didn’t work out for you, even after following our guide. We appreciate you acknowledging the responsiveness of our team, but we’re sorry that the resolution didn’t feel fair or seamless.
Your feedback is incredibly important to us, and we’re currently reviewing our return process to make it clearer and more accessible — especially for customers outside the U.S.
If there's anything else we can do to make this right or assist you further, please don’t hesitate to reach out. We genuinely value your support and hope to improve your experience with us in the future.
Warm regards,
Thalia
Relief from foot pain at last
I started wearing the foot sleeve a couple of days ago and it’s really made a big difference. I can walk almost pain free which I haven’t been able to do for a long time. I feel if I continue to wear this foot sleeve it will give my foot a chance to heal itself. Highly recommend .
30 July 2025
Unprompted review
Reply from Koprez®
Hi Gail,
Thanks so much for your feedback! We're really glad to hear the foot sleeve is helping and that you're finally getting some relief. It’s great to know you can walk more comfortably now — that’s exactly what we hoped it would do for you. Keep wearing it regularly, and hopefully it continues to support your healing!
If there’s anything else we can help with, feel free to reach out. We are always happy to help!
Best regards,
Thalia
Great brace
comment:
The brace makes my foot feel more stable while wearing it. Highly recommend!
7 July 2025
Unprompted review
Reply from Koprez®
Hi Tanya,
Thank you so much for your kind feedback! We're thrilled to hear that the brace is helping your foot feel more stable. Your recommendation truly means a lot to us. If you ever have any questions or need further support, we're always here to help! 😊
Best regards,
Thalia
Excellent Quality Product
" Our doctor loves this product and so do his patients."
1 July 2025
Unprompted review
Reply from Koprez®
Dear Dr. Disabato and team,
Thank you so much for your continued support and for taking the time to leave this wonderful feedback. We’re truly honored to hear that both you and your patients love our product—it means a great deal coming from someone who has trusted us through multiple bulk orders.
We look forward to continuing to support you and your community with quality care and reliable service.
With sincere thanks,
Koprez team
My feet feel great
My feet feel great! I was diagnosed with plantar faciitus/bone spur. Very painful, Been wearing my Koprex sock withnthe velcro and vwhat a difference. My feet feel so much better! Thanks Koprex!
9 July 2025
Unprompted review
Reply from Koprez®
Hi Rod,
Thank you so much for your kind words! We're thrilled to hear that your Koprez sleeve with the Velcro strap has made such a difference for your plantar fasciitis and bone spur. Foot pain can be incredibly tough to deal with, so it’s wonderful to know you’re feeling so much better.
Wishing you continued relief and happy, pain-free steps ahead!
Warmly,
Thalia
Helps me with pain and stability issues.
28 July 2025
Unprompted review
Reply from Koprez®
Hi John,
Thank you for your feedback! We’re so happy to hear that the Koprez sleeve is helping with both pain relief and stability. It’s always great to know our product is making a real difference in your daily comfort.
Wishing you continued support and relief!
Warm regards,
Thalia
Koprez Plantar Fascia Sleeve
I live and work on a property on a steep incline. I have been suffering with both multiple plantar fascia tears as well as a split tear in the peroneus brevis tendon. The tear required a moon boot for 12 weeks. Since then I have been wearing the Koprez sleeve in conjunction with orthotics. It has helped immensely in relieving pain and making my ankle feel stronger whilst walking around the uneven terrain of the property. I certainly notice a huge difference at the end of the day if I have not had the sleeve on. I have tried multiple different types of compression sleeves as well as taping techniques but this is by far the best option yet!
28 July 2025
Unprompted review
Reply from Koprez®
Hi Sonia,
Thank you so much for sharing your experience with the Koprez Plantar Fasciitis Sleeve. We're truly glad to hear that it's made such a positive difference in your recovery and daily comfort—especially given the challenges of working on a steep and uneven property.
It sounds like you've been through quite a journey with your injuries, and we're honored that our sleeve has become a reliable part of your support system. Knowing that it's helped relieve your pain and support your ankle where others haven't means a lot to us.
Wishing you continued healing and strength—thank you again for your thoughtful feedback!
Warm regards,
Thalia
Customer Focused
Very friendly, helpful, efficient and accommodating. I needed a bigger size in their Foot sleeve product and they were a pleasure to deal with. My new Sleeve arrived quickly and fitted perfectly, their customer service is first class.
10 July 2025
Unprompted review
Reply from Koprez®
Hi Jackie,
Thank you so much for your kind words! We're thrilled to hear that your new foot sleeve fits perfectly and that our team could assist you quickly and smoothly. Providing first-class service is what we strive for, and it means the world to know we delivered that for you.
If you ever need anything else, we're always here to help!
Best regards,
Thalia
Instant relief
Mine arrived a couple days before I left for my 30 year class reunion and I forgot to bring them along. I danced all night in my sandals till my heal was so swollen and especially sore the next morning. As soon as I arrived home I put on my Koprez sleeve. I had instant relief and not even 30 minutes later I could walk normal again.
20 July 2025
Unprompted review
Reply from Koprez®
Hi Stephanie,
Thank you so much for sharing your experience! We're so glad to hear that your Koprez foot sleeve brought you instant relief—especially after such a fun (and well-deserved!) night of dancing. It’s amazing how quickly it helped get you back on your feet. If you ever have another big event coming up, we hope Koprez will be right there with you. 😊
Wishing you continued comfort and happy memories from your reunion! 💃👣
Best regards,
Thalia
AWESOME PRODUCT, LEGENDARY SERVICE
Great service response and product is top notch, have ordered a ankle sleeve to help my plantar facisitis situation and it totally helped and this round I reordered but made a mistake on my order and Koprez was quick to response to fix my order.
Highly recommend the product and their service is world class!
11 July 2025
Unprompted review
Reply from Koprez®
Hi Alvin,
Thank you so much for your amazing review! We’re beyond happy to hear that the ankle sleeve helped with your plantar fasciitis and that our team was able to quickly sort out your order. We always aim to deliver not just great products, but legendary service—so it means a lot to hear that recognized.
Thanks again for your support and recommendation!
Best regards,
Thalia
I had Planter Flexis
I had Planter Flexis , my heel and arch were both on fire , i tried dif. supports , then i tried the Koprez brace and it took a few weeks for pain to settle down , now i wear on both feet every day for no pain support . I have 2 pairs so i can switch off for washing , i also used ice at the end of the day when it was really hurting . I was a roofer most of my carrier .
10 April 2025
Unprompted review
Reply from Koprez®
Hi Robert,
Thank you so much for sharing your experience with us! We’re really glad to hear that the Koprez brace helped ease the pain in your heel and arch after struggling with plantar fasciitis. It’s great that you found relief after trying different supports—and smart move getting two pairs so you can switch them out!
Your dedication to staying on your feet, especially after a career in roofing, is truly admirable. We hope the braces continue to keep you pain-free and supported each day. If you ever need anything else, we’re always here for you!
Best regards,
Thalia
It really does work!
My Plantar Fasciitis was getting pretty painful and wearing my Koprez daily eased the pain significantly! I only have one so I’m confidently buying a few more to have fresh ones every day. It really does work!
10 July 2025
Unprompted review
Reply from Koprez®
Hi Marcia,
Thank you so much for your kind words! We're thrilled to hear that the Koprez brace has made such a difference in easing your plantar fasciitis pain. It’s awesome that you’re feeling confident enough to grab a few more pairs—nothing better than staying consistent with fresh support every day!
We truly appreciate your trust in Koprez and are always here if you need anything.
Best regards,
Thalia
False advertising
first, I had the expedited shipping and it took almost 2 weeks to arrive. I purchased them on May 25 and they didn’t arrive until June 7.The website clearly states a 30 day trial. How are you supposed to know if they’re going to work if you don’t do it for the 30 days? sent an email on July 8,the day after the 30 days and they’re telling me I can’t receive a refund. I gave it a good shot, but they are not working. I tried them for the full 30 days. This is false advertising. When a company says a 30 day trial, they probably expect you to do it for the full 30 days. If I try to do something before the 30 days, they would say well, you have to give it 30 days. Not happy with this company at all.
Update: after a few emails back-and-forth and telling them that I will dispute the charges with the credit card company, they offered a full refund if I return the sleeves. Which I’m doing.
8 July 2025
Unprompted review
Reply from Koprez®
Hi Jill,
Thank you for taking the time to share your experience, and I want to sincerely apologize for the frustration and inconvenience you've encountered.
Regarding the 30-day trial, I completely understand your concern and how misleading that must have felt. You're absolutely right—when we promote a 30-day trial, the intention is for customers to try the product thoroughly, and it’s unfortunate that the timing of your email caused confusion. We should have handled this with more understanding and flexibility from the beginning, and for that, I sincerely apologize.
I'm glad to see that a resolution was ultimately reached and I truly appreciate your patience and persistence in giving us the opportunity to make things right.
Your feedback is extremely valuable, and we’ll be using this experience to review how we handle trial periods and improve clarity on our policies moving forward.
If there’s anything more we can do for you in the meantime, please don’t hesitate to reach out. We truly want every customer to feel supported and satisfied.
Warm regards,
Thalia
Thank you for your support and help and…
Thank you for your support and help and for your outstanding service
5 July 2025
Unprompted review
Reply from Koprez®
Hi Conrad,
You're very welcome! We're truly grateful for your kind words. It means a lot to us to know that our support made a positive difference.
If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help! 💙
Best regards,
Thalia
Amazing product
The foot brace works great after 6 weeks on crutches for tearing my plantar fasciitis I was worried I would not be able to really walk and very scepitcal as i have tried ALOT of braces but these braces really do work I work as a medical office assistant and they are amazing no pain now. I also have huge ankles but these slip on no problem. I just emailed the company for the size guide on the circumference and went from there. I still wear them all the time as a preventive method. It is great support.
12 June 2025
Unprompted review
Reply from Koprez®
Hi Michelle,
Thank you so much for sharing your experience with us! We're absolutely thrilled to hear that our foot brace made such a positive difference in your recovery after such a tough injury. It’s especially encouraging to know that, after trying many options, you found real relief and support with ours.
We’re glad to hear the size guide helped and that the fit worked well even with your concerns about ankle size—comfort and accessibility are so important to us. And how wonderful that you're now back on your feet and even using them proactively!
Wishing you continued comfort and mobility, and thank you again for trusting us with your recovery journey.
Warm regards,
Thalia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.