Koriwhiskey Reviews 518

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 264 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the delivery service, citing extremely slow shipping times and frequent issues with orders not arriving or being considerably delayed. Reviewers also felt that the products were overpriced for their actual quality, often describing them as cheap, small, and not matching the descriptions or images on the website. Many reported receiving damaged items, including broken glasses and presentation boxes, and were disappointed with the origin and craftsmanship of the products. Conversely, a small portion of people felt satisfied with the product quality, finding the glasses beautiful, well-crafted, and aesthetically pleasing, sometimes even exceeding their expectations. Some customers also noted good packaging that protected their items during transit and appreciated the communication regarding delivery updates.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing disappointment regarding the... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, citing frequent delays and items not... See more

Price

Customers expressed significant dissatisfaction with the pricing, frequently describing products as... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Wish I came across this review page before placing order with Kori Whiskey. After placing an order, I never received email on order confirmation - which feels highly spammy. And when the order finally... See more

Rated 2 out of 5 stars

I ordered 2 glasses, one arrived damaged in transit. Whilst the look and quality of the glasses is second to none the customer service has let the product down. Multiple emails, messages and no conta... See more

Rated 1 out of 5 stars

Ordered the decanter, whiskey glass and stones - for starters these are all tiny - not sure who would use them? But more importantly the glass quality feels like plastic or acrylic. They probably cost... See more

Rated 4 out of 5 stars

It was not what I expected. The glasses were much smaller and lighter than I expected. Our large cube ice did not fit. So we made slightly smaller, round ice cubes that fit perfectly. We has our f... See more



Contact info

2.5

Poor

TrustScore 2.5 out of 5

518 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The Temu of glass ware

For what you pay the product is not worth it, yes it’s made of glass, but the quality and what you actually get for your money is not what the website eludes to.

I get the impression I was lucky to even receive this order judging by the other reviews.

I’d say shop elsewhere and put some more money towards it

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Advertised as Japanese handcrafted…

Advertised as Japanese handcrafted glasses and received cheap Chinese manufactured ones.
Not worth a penny and the company does not respond to any emails.

Total scam, avoid at all cost

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Looks Amazing

Got a set that had a glass, ice stones, coasters, and a fragrance glass as a gift for a friend who’s really into whiskey. He loved it. I Believe I got the Edo glass. He had other glasses but none like that one. I think the glass looks really good and functions well and the friend it was gifted to seemed to think so as well. He has only used it once since he just got it but we have no indication or reason to believe this glass isn’t excellent quality. If you or someone you know is really into whiskey and want something very nice to enjoy a drink I highly recommend Kori whiskey glasses and think they look amazing.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

This website looks very professional and markets itself extremely well, but my experience has been deeply disappointing.

I paid in full on 30 November 2025, and nothing has been delivered to date. There has been no reliable delivery timeline, and the courier they use is completely unreliable.

Based on my experience, this purchase felt indistinguishable from a scam money taken upfront with no delivery and no accountability.

I would strongly advise to not buy from this website until they can prove they are able to deliver paid orders reliably.

12 January 2026
Unprompted review
Rated 2 out of 5 stars

Received late as a Christmas present…

Received late as a Christmas present for my husband and when used for the first time..it has a hole in it! So whiskey spilt out straight away I can send pictures if required. No customer service number that I can find to contact. Very disappointed

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Delivery was two weeks late/ past the…

Delivery was two weeks late/ past the date I was told in ordering. Product was not how it appeared on screen. I basically paid almost £40 for what looks and feels more like a tea light holder! Your refund policy is a total waste of time an insult

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Let the Buyer Beware

These glasses are not special nor are they hand made. There are visible seams running down the sides. The website does not indicate that they ship from China which takes a significant amount of time. They have a beautiful website aimed at making you believe you are buying a quality handmade piece of art. This is not the case. Let the buyer beware.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Kori whiskey glasses are beautiful

Kori whiskey glasses are beautiful. I got them as a gift for my partner and he loves them! Kori whiskey was easy to order from online. I appreciated the updates for the delivery. I ordered to UK/Ireland and it came with not a scratch. It took a couple of weeks to deliver which is understandable as the glasses were travelling from far away and were clearly carefully handled. Thank you so much ☺️

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Not at all as described. Total scam.

I purchased glasses from Kori that were not at all as described. They are smaller than in the images and not even the same thickness or texture. The ones in the images appear to be fine and have a crinkly texture on the entire surface of the glass as well as being wavy all over. The ones received were thick and clunky. Very cheap quality. I'm super disappointed. Then I followwed the instructions to initiate a return only to b told I had to ship them back to China at my own expense. (This is more than double the value of the items!) They offered me a 20% refund immediately without having to ship it back. This is a TOTAL scam. They should be ashamed.

6 January 2026
Unprompted review
Rated 3 out of 5 stars

Disappointing

The glasses were nice and arrived in time. One had a box and the other was wrapped in bubble wrap which I do not understand! There isn’t even an option to order an extra box. I complained and was told it was in the descriptions of the glasses as to which had boxes and which didn’t, I couldn’t see it. It was too near Christmas to try and find a gift box. It just made it look like a very cheap gift in bubble wrap. Which as we know they are not cheap.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Both recipients love their glasses, perfect for their Japanese Single Malt.
Well wrapped and in their own little wooden box, perfect

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Where is my glass?!

I ordered a whisky glass on the 16th Dec for my husband for Christmas - it still hasn't arrived. I've sent 3 emails but no replies, just lots of adverts. Judging by other people's comments about the quality, it's all been a waste of time. I will be getting hubby a new glass from the UK. Shameful company.

9 January 2026
Unprompted review
Rated 2 out of 5 stars

Stressful and overpriced

The shape of the glass is beautiful, but it's not as thick and heavy quality as I got impression from the photos. If I saw it in real, I wouldn't pay 76 euro, it has a "cheap" vibe. Also the promised free stones were not added to the order. I complained to customer service, but got no response so far. Also delivery was very slow, 3 weeks and arrived on New Year's eve when I was out of the city on vacation. The carrier claimed that it is delivered, but I had to wonder to whom and patiently wait until I came back, as customer service didn't respond. It appeared to be just left in common space near the post boxes, and it's lucky nobody stolen it. I wouldn't recommend to buy, too much stress and disappointment

30 December 2025
Unprompted review
Rated 1 out of 5 stars

A waste of money

I ordered a pair of The Japanese Gold whisky glasses. They took nearly a month to arrive. When they arrived they were packed in polystyrene not in a wooden presentation box as described. They are so tiny my thumb won’t fit inside. No one in their right mind could use one to drink from. They were also dispatched from China so obviously not Japanese. Not worth the money. Don’t buy.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely glasses.

Delivered quickly. Lovely glasses as expected. However was disappointed they were not in a box as it’s a present. Now I’ve got to spend time looking for a suitable box. For the price I would have expected a box. Otherwise great.

3 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look