Kosinerjewelry Reviews 

I do not recommend! Especially the hoop earrings, they are not staying closed and the part that goes through your ear is so thin that is bending easily.
It’s not worth the price at all!

I had an issue with my order at first, but the customer service team at Kosiner Jewelry handled it very professionally. They carefully reviewed my case, approved the return, and processed a full refund without any problems.

What impressed me most was that, despite the initial difficulties, they eventually went above and beyond to make things right. This shows they truly care about customer satisfaction.

Thank you for resolving my situation — I really appreciate the support and fairness.

Amazing service I love kosinerjewelry I love all their pieces. I’ve purchased about 7 times now and bought 14k gold pieces and the quality is amazing and they are absolutely beautiful. Will always purchase from here.

So far not impressed. The earing arrived in a lovely packaging however it's so so tiny I cannot even handle it plus nowhere that it says it made of white gold. I emailed a few days ago but heard nothing so far..

I love the products, collected a few 14k earrings now, as well as a handy tool which makes insertion and fixing the front of the earring very easy process.
Always quick delivery to the UK, and we'll packed to include product pouch, box and gift bag.

Kosiner jewelry is of exceptional quality, and I’ve worn them for years without ever taking them off. The colors and shine are still perfectly preserved, making it one of my favorite jewelry brands.

“I love their jewelry, I even wear it in the shower and it has never been damaged. Besides being beautiful, it’s also very durable

Great range of products, little price.
Love the quality is amazing, the earrings are my favorite.
Always buying from kosiner, really recommend

The best products ever! They are beautiful, versatile, and incredible pieces of jewelry. Their quality is fantastic—I’ve had mine for years and they still look brand new. They’re water-resistant, durable, absolutely stunning, and always make a great impression. I’ve always received so many compliments on them.

I bought a 14k white gold piercing 2 month ago and I‘m wearing it ever since! Shipping and delivery was fast! Packaging so nicely done and the piercing itself is so beautiful and sparkly! Will definitely order more👍🏻

I have purchased from both their 14k gold and ‘regular’ collection. Both extremely pretty. The regular item (a necklace) looks good but does not seem to be of extremely good quality- however, as I only paid about £15 I do not expect it to last decades. It is a very pretty, lovely accessory.
However, the 14k gold range was a pleasant surprise- it is real gold and is very well made. I got a stud earring with lab diamond and love it. Definitely a real deal, I have compared it to my diamond ring. I will definitely purchase from them in the future.

KS24759 Jewelry has fallen out of earring and havent had them long. Customer service was very slow, id emailed, messaged on chat from website and instagram. I even posted a comment on their post and they deleted it.

10.10.25 I have now had a response and issue resolved.

An earring arrived broken (1 of a set of 3). Have only offered a 50% refund as only one earring is damaged. On saying this was unacceptable as wanted the full set, they no longer reply to emails!

Still awaiting a refund for the product I received which is essentially a defected broken earring. No communication from the company. Stay away !!! Don’t waste your money !!!!

This is a horrible company , a 100% scammer! You pay with no item and someone will signed for you that you receive the order.

I've purchased from them four times now, all 14K solid-gold jewelry. I am very sensitive to any metal other than gold and titanium, so I know what I got from them is the real deal. Absolutely love their designs and quality, and found paying for express shipping worth it.

The worst seller ever – zero communication. The earring was extremely poor quality. I do NOT recommend buying from them.
I returned the product in perfect condition, but now the only update I’ve received is:
“Shipment held by customs awaiting information from the recipient.”
No help, no response. Avoid this seller.

I purchased quite a few earrings the other day. The hoops were broken I emailed straight away and had no response. Type of company that want to take your money and not support you. Wouldn't shop here again and wouldn't recommend.

Update January 2026: I would like to update my review again. It would appear the company have upped their game and improved their customer service. I would like to mention they sent me my original order that I placed free of charge as well as a full refund. I am happy with how they resolved my problem

Update dec 2025: the company have contacted me twice asking me to update or remove this review. I finally received a refund almost two months after my original purchase with a simple screenshot of a refund. I thank the company for finally giving it to me but I still stand by how it should not have taken so long and me being ignored by them in multiple platforms. It's like the tables of have turned now they are trying to chase me. Although it appears they may possible have improved their service now, I will not purchase from this company again.

Very bad. So not buy from here. Ordered on June 9th . Was due for delivery June 20th. Still not turned up. Was told I need to wait 30 days for a refund for my parcel to be deemed as lost. Been over 30 days and they said they would refund me 5 days ago on 2 days time. No refund and no response to any emails.

Cheap goods from China, a total rip-off, and absolutely terrible service. Save your money and don't shop here! NO STAR AT ALL.