KOSMOSSTORE.COM Reviews 241

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Saw the ad from facebook, they offer a discounted price so I ordered one, paid thr item and excitedly waiting for the delivery update to send to me, but then after 2 days i received an email sayong th... See more

Rated 5 out of 5 stars

I had really really great experience with Kosmos!! Great and friendly customer service and super fast shipping!! I ordered New Balance 991 Ani on Friday and then It arrived on Monday from Italy to U... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing, shoes arrived in 3 days! Never had delivery this fast, and they also included some Haribo candies in the box, which was an amazing gesture :) I also asked a customer service qu... See more

Company replied

Rated 1 out of 5 stars

Absolute rubbish, bought two pairs of shoes at discounted prices from Italy, it shouldn’t be taxed for import, but they listed themselves as an “Indonesian store” to get me heavily taxed, the shoes we... See more

Company details

  1. Shoe shop
  2. Clothing Shop
  3. Streetwear store

Written by the company

Sneakers, abbigliamento e accessori delle migliori marche. Kosmos, the finest since 1995!


Contact info

2.9

Average

TrustScore 3 out of 5

241 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Saw the ad from facebook

Saw the ad from facebook, they offer a discounted price so I ordered one, paid thr item and excitedly waiting for the delivery update to send to me, but then after 2 days i received an email sayong that i cancelled my order!!! I was like what??? I didnt cancelled it. Tried to call the number but it just kept on ringing. Scammmm!!!!!

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish, made a mistake to get me taxed on purpose because of Brexit

Absolute rubbish, bought two pairs of shoes at discounted prices from Italy, it shouldn’t be taxed for import, but they listed themselves as an “Indonesian store” to get me heavily taxed, the shoes were £120 and I got taxed for £60, I asked them about it and the customer service gave me an attitude saying “ you should know what ur Brexit country has done, you got a discount for these shoes so get over it and pay up”, even made a clear statement saying they wouldn’t give me a refund if the shoes were returned to them, such a daylight robbery by these barbarians, at the end I paid DHL £60+ to get these shoes I waited 2 MONTHS for, and after almost half a year and lots of efforts the uk government refunded my tax, but it’s only £20 of the £60, the rest is held by dhl and nothing they can do, but yeah I should never have been taxed they told me, it’s all by the vile revenge by this vile company

15 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Very good service, I got my sneakers in two days in perfect shape and with a nice gift inside. Excellent seller! Thanks!!
Miguel

8 May 2023
Unprompted review
Rated 4 out of 5 stars

Fast shipping

Fast shipping, but shipping prices to Japan are little high. Using dhl is ok but they usually charge for delivery even for a hoodie.

8 March 2023
Rated 5 out of 5 stars

They deserve all the stars!

Absolutely amazing, shoes arrived in 3 days! Never had delivery this fast, and they also included some Haribo candies in the box, which was an amazing gesture :)

I also asked a customer service question and their response was rapid. Just an amazing store, definitely recommended!

13 October 2022
Unprompted review
KOSMOSSTORE.COM logo

Reply from KOSMOSSTORE.COM

Thank you so much for your amazing feedback! 😊

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery , we’ll packaged product , great price , and little snack/gift included, overall Very happy !

23 August 2022
KOSMOSSTORE.COM logo

Reply from KOSMOSSTORE.COM

If our customers are happy, we are happy! Thank you for your positive feedback! 😄

Rated 5 out of 5 stars

Buy stuff from these guys!

Shoes as described, good packaging, very quick international shipping, and surprise candy & stickers in the box!

26 April 2022
KOSMOSSTORE.COM logo

Reply from KOSMOSSTORE.COM

Thank you for your positive feedback! 😄

Rated 5 out of 5 stars

Thumbs up!

I fully recommend it! Thumbs up!

29 January 2022
KOSMOSSTORE.COM logo

Reply from KOSMOSSTORE.COM

Thank you for your positive feedback!

Rated 5 out of 5 stars

Great service

Great service. Very quick dispatch and shipping. Shoes arrived as expected. Would definitely shop again and 100% recommend!!

16 January 2022
Unprompted review
KOSMOSSTORE.COM logo

Reply from KOSMOSSTORE.COM

Thank you so much for your great feedback!

Rated 5 out of 5 stars

Perfect

No complaints! Product as advertised, fast shipping.

11 June 2021
KOSMOSSTORE.COM logo

Reply from KOSMOSSTORE.COM

Thank you for your positive feedback!

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