I would like to thank KOUSTRUP&CO for the fast delivery but also for the magnificent tablecloth "Dug Blossom Garden". What a beautiful product ! I will enjoy our next party with it. Thanks also for t... See more
Company replied
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It's my first time in Blåvand and I just discovered the shop and fell in love with it. The mushroom art products especially caught my eye, but everything is so beautiful for lovers of nature art an... See more
Company replied
I love their beautiful cards. I have been a customer for a number of years. Super efficient service too.
The nature posters that I ordered are gorgeous, just how I hoped. The customer service was outstanding. There was a problem with my delivery and it was dealt with exceptionally. I wouldn't hesitate to... See more
Company replied
Company details
Written by the company
Miljøvenlige produkter til boligen og bøger om have, natur og mad. Primœrt produceret i EU med med hensyntagen til naturen og den verden vi lever i. Har forhandlere flere steder i verden, så måske er der er butik nœr dig, som har vores varer i sortiment.
Contact info
Pibe Møllevej 13 A, 3400, Hillerød, Denmark
- 004544951777
- koustrup@koustrupco.dk
- koustrupco.dk
4.9
Excellent
880 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
The cards were not sent to our address…
The cards were not sent to our address but to a parcel shop. We were not aware of that when we ordered. Then, we received a notification to come get the cards on October 12, when the receipt on the cards shows that they arrived October 6. This is unacceptable in regard of the price we paid for shipping. We will not order anymore from this company even if we like the product.
29 September 2023
Reply from Koustrup & Co.
Dear Eugène LIMPALAIR
We are very sorry to hear about your experience. We can see that the shipping company UPS has attempted delivery several times to the address, but unfortunately without success. It is always a good idea to contact us as soon as possible if something is not as it should be. We can inform you that the package was dispatched from us immediately.
We apologize many times for your experience.
Best regards
All us from Koustrup & Co.
Reply from Koustrup & Co.
Dear Humphrey
Thank you so much for your fine review.
We hope to help you another time.
Have a nice day!
Best regards
All us from Koustrup & Co
Reply from Koustrup & Co.
Dear Mrs. Donley
Thank you so much for the fine review.
We hope to see you again.
Have a great day.
Best regards from all of us at Koustrup & Co.
Reply from Koustrup & Co.
Dear Laurence
Thank you so much for the fine review. Great to hear that everything was in order and that you are happy about the products.
Have a great day.
Best regards from all of us at Koustrup & Co.
Reply from Koustrup & Co.
Kære Anne-Louise
Tak for din anmeldelse. Vi er kede af din oplevelse omkring for lang leveringstid. Det beklager vi. Vi gør os meget umage for at levere hurtigst muligt, men der kan naturligvis ske fejl.
Vi håber dog på at kunne hjælpe dig en anden gang, og ellers ønsker vi dig en god dag.
Med venlig hilsen
Alle os fra Koustrup & Co.
Super levering
19 April 2023
Reply from Koustrup & Co.
Kære Jytte
Tusind tak for den flotte anmeldelse. Vi håber at kunne hjælpe dig igen en anden gang.
Vi ønsker dig en rigtig dejlig dag.
Med venlig hilsen
Alle os fra Koustrup & Co.
All went nice and smooth
All went nice and smooth. Sending package immediately next day after order👍🏽
21 February 2023
Reply from Koustrup & Co.
Dear Sanna.
We are happy to hear that everything went easily and quickly. We hope to be able to help again another time.
We hope you have a nice day,
With best regards
All of us from Koustrup & Co.
Reply from Koustrup & Co.
Dear Mónica
We are so sorry, that the parcel was delivered at a picking place. We try to do our best to deliver the package correct every time, but unfortunately we made a mistake with your delivery. We hope that the compensation helped a bit.
Best regards,
All of us from Koustrup & Co.
great service and the nice posters
Many thanks for your great service and the nice posters that you’ve supplied!
3 September 2022
Reply from Koustrup & Co.
Dear Chris.
We are so sorry to hear, that the posters didn't arrive safe. We will send you two new posters right away.
Best regards,
The team of Koustrup & Co.
Best customer service ever
Best customer service ever. I ordered late and they helped my so that the order will arrive on time. A personal treat. Fully recommended. They have gift cards! :)
24 June 2022
Unprompted review
Reply from Koustrup & Co.
Dear Berta, Thank you so much for your great review. It means everything to us, when our customers are happy. We wish you a great summer, best regards from us all at Team Koustrup & Co,
Hurtig ekspedition og levering.
7 December 2021
Reply from Koustrup & Co.
Hej Merete,
Tusind tak for de 5 stjerner, dem er vi glade for. 😊Vi håber at se dig en anden gang.
De bedste hilsner
Koustrup & Co. teamet
Everything I have bought has been of…
Everything I have bought has been of excellent quality. Service is quick and there was a nice and prompt response on the one occasion a small mistake was made with my order. Books and cards are beautiful!
29 March 2021
Unprompted review
Reply from Koustrup & Co.
Thank you very much Nan R. We are very happy that you like our products and thank you for the kind review. We hope to see you again and wish you a fantastic day.
Kind regards
The Koustrup & Co. team :0)
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