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KOVERED Reviews 199

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TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often highlighting their durability and functionality. Many people appreciate the thoughtful details and the overall craftsmanship, finding the items to be well-made and long-lasting. The delivery service is frequently described as fast and efficient, even for international orders. Consumers also commend the excellent customer service, noting the team's responsiveness, helpfulness, and willingness to resolve any issues quickly and pleasantly. Some people mentioned that their packages were held up in customs, but they received prompt explanations and support from the company regarding these delays.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers consistently praise the... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality, design, and... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers highlight the swift and efficient... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the customer service as... See more

Based on these reviews

Rated 5 out of 5 stars

Having purchased from this company before, I was already familiar with the quality of their products. The messenger bag is a good size with a dedicated laptop compartment, phone or pen pouches and var... See more

Rated 5 out of 5 stars

The Wye cap I received as a free gift, with a bag purchase is fantastic. I have an unusually large head which means I don’t find too many baseball caps that fit and are comfortable. However the Wye f... See more

Rated 5 out of 5 stars

I have been looking at The Taw rucksack for some time and now I wish I’d purchased it earlier. The quality of the manufacturing is exceptional, I love the details- the interior pockets and ideal s... See more

Rated 5 out of 5 stars

Kovered has some amazing products in their assortment, and it was incredibly difficult to choose from! We received our parcel very fast (in the Netherlands) and are extremely happy with the products w... See more

Company details

Written by the company

We’re a small collective of designers, environmentalists and out of the box thinkers. Combining natural materials, heritage ethics and timeless design to craft ethcial accessories, hand finished in Bath, England. Taking inspiration from travel, adventu...

Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Replied to 100% of negative reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing products

Amazing products! My rucksack has lasted for 4+ years of heavy use, and have recently purchased the sling bag.

23 February 2026
Rated 1 out of 5 stars

Low quality/faulty corduroy

It looks very nice but unfortunately the corduroy green areas are full of white lines which makes it clear that the fabric is not good quality

26 January 2026
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Reply from KOVERED

We are truly saddened to see your 1-star review regarding the Tess Wash Bag. We always strive to provide products that our customers love, and we're sorry to hear this one didn't meet your expectations. The bag is constructed from heavy durable cotton canvas specifically treated with moisture protection to ensure they last through years of travel. The aesthetic of our collection is intentionally designed to capture a rugged, vintage look. Because of the nature of this specific canvas and the vintage finish, the 'white lines' or markings you noticed are actually an inherent part of that intended style, giving each piece its own unique character. While we love the vintage charm of these bags, our priority is your satisfaction so our customer service team will be sending you an email with all the necessary returns information, so that we can process a full refund or exchange for you.

Rated 5 out of 5 stars

Just perfect

Just perfect
I bought th Tyne, waxed canvas crossbody bag in moss green...
The weight of it, the fit of it, what I put in it is just perfect for my needs when I go out for a walk. Put as much as you want in it's plentiful pockets...or in my case as little as I need. It's beautifully made from properly stitched sturdy canvas with a substantial webbing strap, and plenty of room for the essentials. Fits under my coat or over it.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

The Wye cap - a perfect fit

The Wye cap I received as a free gift, with a bag purchase is fantastic. I have an unusually large head which means I don’t find too many baseball caps that fit and are comfortable. However the Wye feels great - I would definitely consider buying a second one, now I have found a cap that fits.
We will attach the 'verified buyer' badge because this review results directly from one of our review requests.

3 December 2025
Unprompted review

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