If I could do 0 stars I would. Purchased some denim shorts and when they arrived they were tiny and the button hole hadn’t been cut out so you couldn’t do them up. When I questioned them and asked for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered a motor that U put together and got a lump of plastic look like it was painted by a baby
Bro this website is actually goated, it arrived in less than a week in good quality, now idk if the colors fade after you wash it once but it's so good the texture and everything. The only problem is... See more
My bad that I trusted this site and ordered immediately when I saw cool clothes, because it’s been nearly 2 months that I made my purchase and it still says they haven’t shipped my order yet, tried co... See more
Company details
Written by the company
KOYYE, an online shopping website. KOYYE was established in 2018 with the simple mission to give you the opportunity to buy fashion products at an affordable price. We sincerely hope that shopping in Koyye can bring you happiness each time: We provide quality products in Koyye.com, including most of the consumer goods such as clothes, accessories and etc. If you are looking for a fashion product at a reasonable price, Koyye may be your best choice!
Contact info
Room 39, 11/F, Meeco Industrial Building, 53-55 Au Pui Wan Street, Fotan, Shatin, N.T. Hong Kong, 999077, Hong Kong, Hong Kong
- afservice@koyye.com
- koyye.com
1.6
Bad
50 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Foget the rule. There is no such thing as a free lunch
Clothes were nice and fit my perfectly. They weren’t thin like everyone was saying it was. Cant tell if they spelled “forget” as “foget” on purpose considering the words on everything I ordered doesn’t make sense but it makes me love it even more
28 July 2022
Unprompted review
I’ve been waiting for 2 weeks now
I’ve been waiting for 2 weeks now, I don’t wanna give you lot a bad review but come on your Insta ad said it’d be 1 week and I’ve waited 2 and I can’t get tracking for it no matter what I do please someone from Koyye answer cause your honestly a good store
19 June 2022
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message.
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Customer Service Team
Tbh at first i thought this was kinda…
Tbh at first i thought this was kinda fishy because of the bad trustpilot rewiews. But i thought id give it a try. Ordered from austria and it took 17 days to arrive. The clothes looked a bit fifferent than on the pictures but it was still sick. 10/10 would order again.
8 June 2022
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message.
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Customer Service Team
This website isn't a scam
This website isn't a scam - don't listen to the reviews that say it is. Nearly put me off buying. My clothes arrived in 2 weeks, which is much quicker than I expected considering it is coming from Hong Kong.
Tracking number for your package can be found if you download the Shop app and is easily traced on the website. It was delivered by Royal Mail, which is a huge bonus for me as other couriers are useless.
With regards to the material, I would say it's thinner than my usual clothes but I definitely wouldn't call it low quality... Just different material.
Clothes are a bit on the pricey side but they look really cool and they do a lot of promos.
Will definitely buy from them again.
5 June 2022
Unprompted review
Brought some bottoms from their online…
Brought some bottoms from their online website hoping they would have the same quality as the pictures but they were a cheap material and looked different in a bad way, you have to pay for it be returned and if you don’t choose that option they will only give you 20% back. Do not purchase.
21 May 2022
Unprompted review
Reply from Koyye
Hello, we are regret to see what happened in your order.Would you mind send us your order number and the photos of the item you received to our email address(afservice@koyye.com) so that we can check it for you?
Warning! Don´t purchase!
The quality of the clothes are irl not that good as shown on the website. The quality is very low the color as well as the sewed. If you want to return the order and want your money back you can wait forever and they don´t have the insight to give the money back to you, even if you send it back you don´t get any cent back.
Don´t purchase on this site !!
12 May 2022
Unprompted review
Reply from Koyye
Hello, we are regret to see what happened in your order.Would you mind send us your order number and the photos of the item you received to our email address(afservice@koyye.com) so that we can check it for you?
My recent experience
Bro this website is actually goated, it arrived in less than a week in good quality, now idk if the colors fade after you wash it once but it's so good the texture and everything. The only problem is like the price but considering they r the only company that design fits like this it's actually understandable, just use a bunch of promo codes nd you should be fine. It arrived tdy nd so far I'm liking it 8/10 would recommend
5 May 2022
Unprompted review
Good
So I don't know why they say it's a scam site, I ordered camo men trousers and read the reviews after so I was shocked that I just threw my money out. It took like 3 weeks to arrive, but it turned out to be great! It is comfy as hell and looks CLEEEAAAN!
3 May 2022
Unprompted review
Poor Quality + only recieved half the goods
First, the quality is way off, second when I recieved only half of the products I ordered customer service suddenly stopped responding to my e-mails when I asked for my money back from the products I did not recieve, 100/10 would NOT recommend!
28 April 2022
Unprompted review
Reply from Koyye
Hello, we are so sorry for what happened in your order, would you mind send the email to our email address afservice@koyye.com again?After received that we will check it for you.
No tracking record whatsoever
No tracking record whatsoever. Suspected fradulent website. Been over a week and unable to track my shipment which is fully paid for.
The tracking number provided is invalid.
23 April 2022
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Also you can track it in this link: https://www.17track.net/en
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
The Worst Experience Ever…
I normally hate writing reviews for products, but this was unacceptable. I ordered two hoodies and they felt like so bad quality. The colors were off from the picture, the one had a hole near the hood itself (I assumed at first it was where the string would go to adjust it, but there were separate holes for that, no string by the way) also I ordered a large and it looked so small… like too small. I will not be ordering from this company again, please don’t fall for this brand.
27 January 2022
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email addres afservice@koyye.com then ask for help?
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
DONT BUY
*** quality and extra cost to import in Europa even when i already paid that *** to the site itself
18 January 2022
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email addres afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
The pants item number POA8410870 are…
The pants item number POA8410870 are trash. Super low quality. They are basically my new pajamas pants now😐. If you're looking for cheaper, yet still quality clothes, this is not the place for u. Many reviews out there are false but take this from a real consumer...They have fast shipping though.🤷
8 January 2022
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
Not bad, but not great
Initially I was very concerned that this was a scam. I figured since it was cheap enough I would just throw caution to the wind and if it never showed up it is what it is.
To be honest with you, I got my package in a good amount of time. The clothes that I purchased were not exactly like the picture, and the quality wasn’t terrific, but I’ve worn the clothes and they’ve done a good enough job that I’m not embarrassed to walk around in them. Would I recommend this to someone or purchase something again? No, but honestly for the price it’s really hard to complain. Ended up being just alright
14 December 2021
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
very big scammers i've been waiting for…
very big scammers i've been waiting for my refund for months now,no follow up to see if you did get your refund.wand my money back
26 November 2021
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
Great online store!!
My order took a long time to come in but when it did!😍
I ordered 2 dresses and a pair of shorts.
The one dress was much shorter that I thight I accidentally ordered a shirt. But the other dress was amazing! Looks just like the photos and is so so cute. The shorts fit perfect and we’re so cute!
Definitely will order from here again
9 June 2021
Unprompted review
Do NOT do business with this company or it's affiliates!
If I could leave less than 1 star I would. Terrible product service and quality.
Do not be fooled by the web description regarding any item.
28 April 2021
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
DO NOT ORDER FROM THEM!!!
I ordered my Easter wreath on 2/7/21, they shipped it on 3/10/21, and I received it today 4/8/21. Looks nothing like what I ordered. 50 bucks for junk.
Update: I did this review a year ago and they just answered 4/18/2022. Smh. See above please.
8 April 2021
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
Horrible customer service
Horrible customer service. Item I ordered was not anywhere near what was presented in the photo. I've been trying for weeks to find out where to return it to and get my money back. Nobody ever replies to emails. DO NOT USE THIS WEBSITE.
5 April 2021
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
BIG SCAM
BIG SCAM! NEVER BUY FROM THEM! They re scumbags. Ordered some clothes, after waiting 1 month i ve chatted with them, they told me one of my item it s out of stock, and the rest of them it s gonna be later than expected. SCAM! After paying for everything they just want me to wait for nothing. BE AWARE! DON T USE THIS WEBSITE!
19 March 2021
Unprompted review
Reply from Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.