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Rated 5 out of 5 stars

Excellent customer service. There's assigned person to your order for direct contact with any questions or trouble, very quick response. Very accurate items description. Lots of parts available and th... See more

Rated 5 out of 5 stars

Have just bought some items from KParts Holland and you've provided first class customer service. I'd made a purchase, then realised that I needed another filter, so paid for that separately. T... See more

Rated 5 out of 5 stars

Only one thing to add in your software, the expected arrible date. Fedex took nearly a week to the delliver our purchase in the centre of Madrid. Other could be to give support after the purchase, I... See more

Rated 5 out of 5 stars

There may be some issues with Dutch customs, but this company is very helpful. If, unfortunately, your shipment is delayed for some reason and you don't get a reply to your requesting email, it mi... See more

Company details

  1. BMW motorcycle dealer

Written by the company

Used, rebuilt and new parts for the BMW K series, OEM & Aftermarket


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Epic

Epic. The right parts available on an easy to navigate website with great pricing, unexpected discounts and fast delivery to the other side of the globe. Just yes.

30 July 2024
Rated 5 out of 5 stars

Just Excellent

Excellent customer service. There's assigned person to your order for direct contact with any questions or trouble, very quick response. Very accurate items description. Lots of parts available and they're asking if there are any parts that you're looking for not availabe in the store at the moment so they could expand their stock in the future. Fast delivery. Pleasure to do business with.

8 June 2024
Unprompted review
Rated 2 out of 5 stars

DPD delivery is VERY SLOW !!!

HI. You ship it fast BUT,,, the DPD delivery was taken too long over week, 10 days. You can deliver the delivery by walking faster than the DPD delivery was taken.

24 May 2024
Rated 5 out of 5 stars

I always get the best service and…

I always get the best service and fastest shipping to Canada - unbelievably quicker shipping from Holland than from the USA and even from within Canada! Best source for genuine K100 motorcycle parts and even cheaper than from the local BMW dealership!

29 January 2024
Rated 5 out of 5 stars

Superb Customer Service - 5 Star !!!

Have just bought some items from KParts Holland and you've provided first class customer service.
I'd made a purchase, then realised that I needed another filter, so paid for that separately. The separate order had it's own delivery charge. No problem - it was my own fault thinks I...

A day later I got an email giving me a refund of the extra postage. You'd put all of the items together.
The delivery was really quick, on time communications about delivery time were spot on.
On opening the package, you'd sent a quality Beanie hat, key ring a sticker as well as the items I'd purchased.

Superb customer service. Very Happy customer.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Only one thing to add in your software

Only one thing to add in your software, the expected arrible date. Fedex took nearly a week to the delliver our purchase in the centre of Madrid.
Other could be to give support after the purchase, I asked if it could be dellivered it same day in the morning to you and Fedex and nobody answered. Seems that after the purchase the emails are not considered anymore.
I worked 40 years in a travel agency but everything is more software in our days.

1 February 2024

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