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Krak Reviews 34

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I am very disappointed with my experience. My account was suddenly restricted right after receiving a small transfer from my spouse, and now my funds are locked. I have already submit... See more

Company replied

Rated 5 out of 5 stars

The Krak app works seamlessly to send and receive any form of currency, I highly recommend it and use it to split bills with friends and pay rent. The app is well-designed, easy to navigate, and allow... See more

Company replied

Rated 5 out of 5 stars

I love this app because it combines all features I need for my crypto in one place: depositing, buying, earning, and it also has debit card which allows me to spend my crypto for goods and services! A... See more

Company replied

Rated 5 out of 5 stars

Solid app, lots of features I want to use. After using it a few days, biggest pros were seeing the big cashback on every transaction and super easy to receive money from family back home. Biggest unlo... See more

Company replied

Company details

  1. Financial Institution
  2. Alternative Financial Services
  3. Cryptocurrency Service
  4. Money transfer service

About Krak

Written by the company

Krak is the money app that pays you back, built for people who want more from their finances. Spend, send, and grow your money in one place with no monthly fees, and maximise your earning potential.

The Krak card works at over 110 million merchants and pays market leading cashback on every purchase, instantly, in your local currency or Bitcoin. No points. No categories. Just real rewards every time you spend.

Deposit your salary and earn up to 1% back the moment it lands. Put your balance to work with Krak Vaults, earning up to 8% APY with no lock-up and full access to your funds whenever you need them.

Send money instantly to other Krak users across 160+ countries, fee-free. Spend from 600+ fiat and crypto assets including USD, EUR, GBP, CAD, AUD, CHF, Bitcoin, Ether, XRP, and more, with automatic conversion at checkout and no extra steps.

Krak is built on Kraken's regulated global infrastructure, trusted since 2011. Your funds are held in segregated accounts at regulated institutions, kept entirely separate from Krak's operational capital.

Geo restrictions and T&Cs apply. Learn more here.

Contact info

You should know

3.8

Great

TrustScore 4 out of 5

34 reviews

5-star
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Rated 5 out of 5 stars

Easy sign up & features

Easy sign up. Instant and easy access to my assets on Kraken. Nice app UX

3 March 2026
Unprompted review
Krak logo

Reply from Krak

This is how we roll 🤝 Thank you for using Krak!

Rated 5 out of 5 stars

Ease of use, 1% cashback is awesome

Great add on app to the kraken family of apps.
Really easy to move funds between krak and kraken and a wide range of funding options.
Love the 1% cashback on spending, no other company in Europe can compete with such good cashback rewards.

13 March 2026
Unprompted review
Krak logo

Reply from Krak

You keep on enjoying of all the goodies Krak has for you!

Rated 5 out of 5 stars

Sleek app

Sleek app, easy to send money

3 February 2026
Unprompted review
Krak logo

Reply from Krak

As it should be! Thank you for using Krak, Kate! 🤝

Rated 5 out of 5 stars

Best new banking app

Best new banking app. You get a 1% salary match every month and 2% cashback, and the account is completely free.

13 March 2026
Unprompted review
Krak logo

Reply from Krak

We 🧡 reading this, thank you, Ella!

Rated 5 out of 5 stars

Love the Krak app!

The Krak app is far superior to my traditional bank account. Having the flexibility to store my money in 500 different currencies and instantly spend at the checkout is a game-changer. Keep up the great work Krak team

5 March 2026
Unprompted review
Krak logo

Reply from Krak

How cool is that eh? The future of finance 🐙 👊

Rated 1 out of 5 stars

⚠️ SCAM WARNING

⚠️ SCAM WARNING – Don’t Deposit ETH!

This app is a scam. I lost my ETH and got no service in return. Please read before using.

The app says the minimum deposit is 0.005 ETH. I sent ETH from my exchange, but due to the exchange fee, only 0.0047 ETH was received. That deposit showed as "failed" on the app — which I understood since it didn’t meet the 0.005 ETH minimum.

To fix it, I sent another 0.0012 ETH from the same wallet, thinking the total (0.0047 + 0.0012 = 0.0059 ETH) would now be enough.

But here’s the issue:

The second deposit never showed in my dashboard.

The app only shows the first failed 0.0047 ETH.

They completely ignored the second transaction.

I contacted support, but they said I must deposit at least 0.005 ETH in a single transaction, and refused to help or combine the two deposits. They also didn’t offer a refund for the failed one.

That means they kept my 0.0059 ETH and gave me nothing. If this was a real system, they would:

Accept combined deposits,

Or refund failed ones.

Instead, it looks like they purposely trap users into sending just below the limit, then ignore any additional small deposits, hoping users give up.

This feels like a planned scam to collect small amounts from many users. They say one thing but act in a way that steals your funds without support or transparency.

Avoid this app. Don’t trust them. Don’t send ETH. They are scammers.

(even a small exchange gives return of minimum criteria not meet )

ALSO THIS REPLY FROM TEAM

The minimum deposit amount on Kraken for Ethereum (ETH) over the Base network is 0.005 ETH as stated on the deposit page.

Your deposits: 0.00497 ETH and 0.00122759 ΕΤΗ

ETH deposits below the minimum amount will unfortunately not be returned or credited to your account even if more funds are sent.

Each ETH deposit is independent of one another and even if more funds are sent, each ETH deposit below the minimum is independent and cannot be credited.

Please let us know if you need further help.

27 June 2025
Unprompted review
Rated 1 out of 5 stars

The worst app

The worst app. When you deposit by card you can't withdraw for 3 days . Super high fees . Other apps let's u withdraw instantly but this app wants to lock ur money for 3 days. No reason to use it

27 June 2025
Unprompted review
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