Made in China Alibaba nautical bracelets I never should of ordered from kraken terrible quality why can’t you manufacture your own bracelets instead of charging £15 for a £1 bracelet
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Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... See more
Company replied
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... See more
I own 2 bracelets now from Kraken and they're both amazing in aesthetic and quality. The customer service is also incredible, I received a size that was slightly too large for my wrist and it was so... See more
Company details
Written by the company
We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.
Contact info
Unit 2, WN6 7NR, Wigan, United Kingdom
- help@krakenbracelets.com
- krakenbracelets.com
3.8
Great
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Damaged bracelet.
I had a damaged bracelet from this company and contacted them about repairing it however they offered to replace it immediately. I had a new bracelet within a week. The service was first class and the bracelet was top quality. I cannot recommend this company highly enough.
8 June 2023
Unprompted review
Incredible service and even better…
Incredible service and even better quality, I will definitely be ordering again.
14 June 2023
Unprompted review
Absolute quality items
Absolute quality items, super speedy free delivery and brilliant value. Awesome company
3 June 2023
Unprompted review
Great bracelet x even better customer…
Great bracelet x even better customer service. Thanks Kraken , cool name as well!
25 May 2023
Unprompted review
Good service
Bit of an issue with royal mail delivering the item as it never showed up, upon contacting kraken they sent a temp replacement as the one I had ordered was not in stock, replacement soon followed
2 May 2023
I have brought more than one bracelet…
I have brought more than one bracelet off kraken and each time
I have been more than happy with the experience and quality of the bracelets
My last purchase the bracelet was late due to no fault of kraken and once emailed they sent another bracelet out no questions asked due to a fault royal mails side.A great personal touch from a great company I have used more than once and will recommend to anyone.
23 May 2023
Unprompted review
I lost the pin of my bracelet and they…
I lost the pin of my bracelet and they kindly and quickly replaced it.
14 May 2023
Unprompted review
Great customer service from the Kraken team!
I purchased a couple of Kraken bracelets a few months ago, and love them. I was devastated when I lost the fastening pin off one of them a few days ago.
I messaged the Kraken team hoping to be able to buy a replacement pin, and the very next day I received one through the post - completely free of charge!
This company could teach a lot of the bigger companies a lot about customer service. I’m already planning to order more as they have proved they value me as a customer.
19 May 2023
Unprompted review
First one never arrived second one took…
First one never arrived second one took to long to arrive in my opinion
29 April 2023
Simply couldn’t be more pleased with…
Simply couldn’t be more pleased with the product and delivery time, all as advertised.
Thank you 🙏🏽
2 May 2023
Great Customer service
Had a slight hiccup at first, but Ed went above and beyond to sort things out very happy with my bracelet!
28 April 2023
Great company to deal with
Great company to deal with. Had an issue with the clasp coming loose. They sent a new one out. Great customer service and great product. I was just unfortunate.
23 April 2023
Great customer service and great product
17 April 2023
Great product at a very reasonable price
23 April 2023
Amazing quality bracelet
Love my bracelet seems amazing quality for the price and so pleased with my purchase. Arrived on time and in perfect condition and makes me one very happy buyer and would highly recommend kraken bracelets .
30 March 2023
Fantastic
Fantastic, the bracelet is high quality and the experience was great.
The bracelet come lose at times but really top quality
30 March 2023
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