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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the ease of use and quick processes, from website navigation to product installation. Many people appreciate the fast response times and excellent customer service, noting that support is prompt, effective, and helpful in resolving issues. The overall service is frequently described as very good, with many customers expressing satisfaction with their purchases. However, some customers also noted issues with the product itself, specifically with keys not functioning as expected. While a small group of people felt that the product was ambiguous, the general sentiment was positive, especially regarding the quick resolution of these issues by customer service.

What people talk about most

Product

Reviewers highlight ambiguous aspects of the product. Many customers report positive experiences, stating... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, quick, and... See more

Response time

People report positive experiences with response times, often highlighting the speed and efficiency of... See more

Service

Clients share positive opinions on service, consistently praising its speed and reliability. Many reviewers... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just built a new computer and didn't realize my old windows key would not work on the new one, it was an OEM and didn't know it. I couldn't really afford to buy a key from anywhere else but thanks t... See more

Rated 5 out of 5 stars

This is the second time I’ve purchased a key from KRB. Both times, I received the key immediately and both keys worked (each on a different PC). I contacted customer support on my first purchase becau... See more

Rated 5 out of 5 stars

The key these guys sent worked but installing motherboard level stuff invalidated it. I thought I would need to buy another key but they gave me a replacement and it has been working fine ever since.... See more

Rated 5 out of 5 stars

I purchased a key, input the key and was informed it was an invalid key. Was 1 star review, but when i reached out to customer service about the product delivery issue they quickly resolved the iss... See more

Company replied


Company details

  1. Computer Software Shop
  2. Computer service
  3. Software company
  4. Software Vendor

Written by the company

KrbKeys is a leading IT distribution company. The company yields a prime destination for various kinds of hardware and software including oparating systems, antivirus, Internet security and much more. KrbKeys provide Digital Downloads for the latest OS and softwares to thousands of customers worldwide each month. Have an issue? Please contact our support team Support@krbkeys.com to give us a chance to resolve your problem, before writing a negative review. Thank you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

414 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I purchased a key

I purchased a key, input the key and was informed it was an invalid key.

Was 1 star review, but when i reached out to customer service about the product delivery issue they quickly resolved the issue. Great customer service and turn around time. Will be recommending this service to friends and family.

18 October 2025
Krbkeys logo

Reply from Krbkeys

Hello Zachary Hardie,

We’re sorry to hear about your experience. We already sent you a replacement activation key right after your message, but haven’t received any reply from you yet. Please check your email (including the spam/junk folder), or contact us directly at support@krbkeys.com so we can make sure everything is working perfectly for you.

Thank you for your patience and understanding.

— The KRBKeys Support Team

Rated 5 out of 5 stars

Microsoft Store refused to accept payment to purchase a Windows activation key

I'm supporting a clients's project to migrate their accounting data from a Windows server app to a Mac server app. I purchased &installed Parallels with Windows 11 Pro for my Mac. To activate Windows 11 I went to the Microsoft Store website to buy an activation key. After 2 hours of trying but getting "unable to process your purchase" (with no explanation), I went to KRBKeys and received a key (worked immediately!), invoice and customer satisfaction survey within 5 minutes. I'm happy to recommend KRBKeys excellent service!

10 October 2025
Rated 5 out of 5 stars

Sam was incredible

Sam was incredible, see I'm computer illiterate and he was there for me for 6-7 hours. He had the patience, the knowledge, to get it going and I'm so very grateful. I don't think anybody would go through all that he did for me and have the patience that he did. He was more tenacious then he was fast.
I was very blessed to have such a great person to work with

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Purchase with Pay Pal was secure

Purchase with Pay Pal was secure. Website was easy to work with, took very little time. The license loaded up flawlessly and Win 11 activated quickly.

Seamless, took little time, worked as advertised, and purchase was secure.

21 September 2025
Rated 4 out of 5 stars

Fast License Key

The license key that I purchased was provided immediately following payment. I had no trouble activating the license. The only minor issue I had was having to manually request an order confirmation email 2 days after the purchase, but I was sent right away after I requested it.

9 September 2025
Rated 1 out of 5 stars

the windows 11 pro key that krbkeys…

the windows 11 pro key that krbkeys wouldnt work because it was used before. This key was used for a new build.

18 July 2025
Krbkeys logo

Reply from Krbkeys

Hello Barhorst, I’m sorry for the issue you faced. I already sent you a solution by email, but it seems you haven’t seen it yet. Please check your inbox (and spam folder) or contact me again so I can resend the instructions or provide a replacement key. I’ll make sure this gets resolved for you.

Rated 5 out of 5 stars

Needed Windows 11 activation key

I had windows 11 pro but didn’t have activation key, I was looking at the comment of here and was little scared, they said that their product keys were not working, but I still decided to get it anyways. It worked, I got the product key right away and now I have working windows 11. Thank you!!!

14 August 2025
Rated 1 out of 5 stars

The code had already been used and…

The code had already been used and denied by MS. So I just wasted $44 AU for NOTHING!
Bullshit scam crap!

How about a real code?

14 August 2025
Krbkeys logo

Reply from Krbkeys

Hello, I’m sorry for the inconvenience you experienced. We would never intentionally send a used or invalid code, and we take such reports very seriously. I’ve already reached out privately to offer you a replacement key or a full refund so we can resolve this immediately. Please contact us through your order email so we can make things right.

Rated 1 out of 5 stars

my key was used when i got it

my key was used when i got it

11 August 2025
Krbkeys logo

Reply from Krbkeys

Hello, I’m sorry for the inconvenience you experienced. As soon as you contacted me, I provided you with a replacement key, which you confirmed worked successfully. I’m glad we could resolve the issue quickly, and I hope you enjoy your purchase.

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