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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the ease of use and quick processes, from website navigation to product installation. Many people appreciate the fast response times and excellent customer service, noting that support is prompt, effective, and helpful in resolving issues. The overall service is frequently described as very good, with many customers expressing satisfaction with their purchases. However, some customers also noted issues with the product itself, specifically with keys not functioning as expected. While a small group of people felt that the product was ambiguous, the general sentiment was positive, especially regarding the quick resolution of these issues by customer service.

What people talk about most

Product

Reviewers highlight ambiguous aspects of the product. Many customers report positive experiences, stating... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, quick, and... See more

Response time

People report positive experiences with response times, often highlighting the speed and efficiency of... See more

Service

Clients share positive opinions on service, consistently praising its speed and reliability. Many reviewers... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just built a new computer and didn't realize my old windows key would not work on the new one, it was an OEM and didn't know it. I couldn't really afford to buy a key from anywhere else but thanks t... See more

Rated 5 out of 5 stars

This is the second time I’ve purchased a key from KRB. Both times, I received the key immediately and both keys worked (each on a different PC). I contacted customer support on my first purchase becau... See more

Rated 5 out of 5 stars

The key these guys sent worked but installing motherboard level stuff invalidated it. I thought I would need to buy another key but they gave me a replacement and it has been working fine ever since.... See more

Rated 5 out of 5 stars

I purchased a key, input the key and was informed it was an invalid key. Was 1 star review, but when i reached out to customer service about the product delivery issue they quickly resolved the iss... See more

Company replied


Company details

  1. Computer Software Shop
  2. Computer service
  3. Software company
  4. Software Vendor

Written by the company

KrbKeys is a leading IT distribution company. The company yields a prime destination for various kinds of hardware and software including oparating systems, antivirus, Internet security and much more. KrbKeys provide Digital Downloads for the latest OS and softwares to thousands of customers worldwide each month. Have an issue? Please contact our support team Support@krbkeys.com to give us a chance to resolve your problem, before writing a negative review. Thank you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

415 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Swift and smooth

The service was swift and smooth, the price is good! One little disappointment was the unavailability of the website's chat, but email worked fine.

6 February 2025
Krbkeys logo

Reply from Krbkeys

Thank you for your kind words! We're glad you found our service swift and smooth, and that you’re happy with the price. We appreciate your feedback about the website chat—we’re always looking for ways to improve and will take this into consideration. If you ever need assistance, feel free to reach out via email, and we’ll be happy to help. Hope to serve you again soon!

Rated 5 out of 5 stars

Highly recommend!

Super easy to navigate…whole transaction completed within minutes. Thorough in communicating via invoice, instructions and link to download with key code.
Highly recommend…I will definitely be my go to for future product purchases!!!

3 January 2025
Rated 5 out of 5 stars

I text and asked specifically if their…

I text and asked specifically if their keys would do an upgrade and they responded right back "surely will, just put the key in and it will upgrade" Since I have had bad experience with this before. I asked again and they re-affirmed. So, I bought and it worked exactly as they said. They are awesome

29 December 2024
Unprompted review
Rated 5 out of 5 stars

KRBKeys sells good, legitimate software keys

KRBKeys has plain, simple software keys for purchase. I had the Windows 10 Pro key and it worked right from the start.

I had bought from another non-reputable key supplier but the key was deactivated from a recall/bad key activation. I lost money on that one, but not with KRBKeys. KRBKeys has legitimate Windows keys at a reduced (discounted) price.

I will do business again with KRBKeys. Thanks.

30 November 2024

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