Kreate Dental Reviews 

458
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally friendly receptionists and professional dental staff who consistently create a warm, welcoming atmosphere. Many reviewers appreciate how dentists and nurses successfully put nervous patients completely at ease during various dental treatments. Some reviewers were happy with the gentle hygienist sessions and completely pain-free procedures. Consumers also note that specific procedures like crown fittings and fillings are handled with great professional care, precision, and clear explanations. Patients consistently praise the highly organized environment and the exceptional ongoing support provided throughout every single visit.

What people talk about most

Staff

People report positive experiences with staff, highlighting that dentists, hygienists, and nurses are... See more

Service

Clients share satisfaction with the service, highlighting that staff members are exceptionally friendly,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting professional staff and a welcoming... See more

Customer service

Customers expressed great satisfaction with customer service, noting that staff members are attentive,... See more

Product

Customers consistently note positive experiences with product performance, expressing delight with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m the most nervous patient ever, but as soon as I walked into the dental surgery and was greeted by the receptionists, I spoke to Helen, I felt a a little bit at ease. Both the nurse, Ravinder, and... See more

Rated 5 out of 5 stars

I was petrified before my first appointment as I’m a very nervous patient, but the empathy and care shown by both Roshni and Ravinder was out of this world. After an initial assessment, I had two furt... See more

Rated 5 out of 5 stars

Highly recommend this Dental practice which I have attended 30+ yrs during which time it was taken over by Kreate from Quigley’s. My daughters & my sister & bro in law also have been treated here f... See more

Rated 5 out of 5 stars

I was seen by Roshni and her dental nurse Ravi at the Gravesend clinic. I was initially very anxious, Roshni was so calm and reassuring. She put me at ease and made my dental experience very pl... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Teeth whitening service

Written by the company

Welcome to Kreate Dental! A forward thinking practice in the heart of Kent. We are here to meet all your dental needs including; Cosmetic Dentistry, Facial Aesthetics, Implants and much more. We pride ourselves on being a warm and friendly practice with a compassionate approach to your care! We are a Private and NHS dental practice and we are able to provide a vast amount of treatment options to all our patients. If you would like to see more of our work please follow us on Instagram @kreatedental We look forward to meeting you soon! Best Wishes from, The Entire Kreate Dental Team!


Contact info

4.9

Excellent

TrustScore 5 out of 5

458 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(458)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mr poon was great

Mr poon, was brilliant made me feel comfortable and promptly proceeded to extract my tooth, would highly recommend if you feel anxious or uncomfortable going to the dentist

21 November 2025
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Thank you so much for your kind feedback! We’re really pleased to hear that Dr Poon helped you feel comfortable and at ease during your treatment. It’s great to know everything went smoothly and that you felt well looked after.

We truly appreciate your recommendation, especially for nervous patients, and we’re glad we could provide a positive experience for you

Rated 1 out of 5 stars

Extremely disappointed, reported them to dental council

Extremely disappointed — treatment has left us worse off and out of pocket

After three years of orthodontic treatment at Kreate Dental, we’re now having to go private — at our own cost — to fix the issues caused during that time. The process has been dragged out far beyond what’s reasonable, with little visible progress, and worse, irreversible procedures like filing down teeth were carried out without consent.

Despite raising our concerns multiple times, including through a formal complaint, we’ve received no clear treatment plan or accountability. We’re now in the process of filing complaints with the General Dental Council, the Ombudsman, and NHS England.

Avoid if you’re looking for clear communication, transparency, or care that respects your time, money, or consent.

17 October 2025
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Thank you for sharing your feedback. We’re genuinely sorry to hear that your orthodontic experience with us did not meet expectations. We understand how important clear communication, informed consent, and visible progress are throughout any treatment journey, and we regret that you feel let down in these areas.
While we’re unable to discuss individual clinical details publicly, we take concerns like yours seriously and remain committed to providing respectful, transparent care. If you would be open to discussing this further, we’d welcome the opportunity to understand your experience in more detail and explore how we might support you.
Thank you again for taking the time to share your perspective.
Warm regards,
Amy Hamilton
Deputy Practice Manager
Kreate Dental Rugby

Rated 5 out of 5 stars

Recommend this Dental practice

Wahhab was very thorough, professional and explained each step in procedures which helped me relax and have confidence with my treatment plan. Really recommend and the support staff. Annija was a lovely dental assistant.

5 August 2025
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Thank you so much for your kind words. We’re delighted to hear that Wahhab’s thorough and professional approach helped you feel relaxed and confident throughout your treatment. Clear communication and patient comfort are at the heart of what we do, and it’s wonderful to know that came through.
We’ll be sure to pass on your lovely feedback to Wahhab and Annija — they’ll be thrilled to hear it. Your recommendation means a great deal to the whole team.
Warm regards,
Amy Hamilton
Deputy Practice Manager
Kreate Dental Rugby

Rated 5 out of 5 stars

Kirpal was an amazing orthodontist

Kirpal was an amazing orthodontist, kind, friendly and thorough, with good patience for great results. I'd recommend him to anyone. We had him for 33 months, no longer than what was needed.
Top guy working alongside Gina, whom is also very friendly.

8 September 2025
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Thank you so much for your kind words. We’re thrilled to hear that your orthodontic journey with Kirpal was such a positive experience. His thoroughness, patience, and friendly approach truly make a difference, and it’s wonderful to know you felt supported every step of the way.
We’ll be sure to pass on your lovely feedback to both Kirpal and Gina — they’ll be delighted to hear it. Your recommendation means a great deal to the whole team.
Warm regards,
Amy Hamilton
Deputy Practice Manager
Kreate Dental Rugby

Rated 5 out of 5 stars

A wonderful experience from a nervous patient…

I had a check up & hygiene appointment with Sian and Libbie today and would highly recommend. Sian was very gentle considering I’m a nervous patient and she was so knowledgeable which made me feel so at ease. Thank you both!

1 September 2025
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Thank you so much for your lovely feedback! We’re delighted to hear that Sian and Libbie helped you feel at ease during your visit. It’s great to know Sian’s gentle and knowledgeable approach made such a difference, especially as a nervous patient.

We really appreciate your recommendation and are so pleased you had a positive experience with us. We look forward to seeing you again!

Rated 5 out of 5 stars

Kindness.

I would like to thank Hailey, Tracey and Sian (Dartford practice) for all their help today with booking an appointment. I am hard of hearing which causes me many anxieties and they were all super kind and so patient with me. Thank you so much ladies!
Miss Short.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Asmeen (hygienist)

Asmeen (hygienist) made me very comfortable. I’m terrified of the dentist. I don’t trust them 😂! I feel I’m in a morgue when they are looking over me. However the last two times I have been Kreate Asmeen has made me very comfortable she is very polite and witty which put me at ease. Could not recommend enough

27 August 2025
Unprompted review
Rated 5 out of 5 stars

So lovely !

My son had his dentist appointment with Sian ( dentist ) and Libby today, they were so lovely and made us both feel comfortable straight away. Honestly Sian was so great with Rory and explained everything to him! Thank you so much see you in 6 months !

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Orthodontic treatment completed

I’ve recently completed my teeth alignment with Kirpal, after not being happy with a previous Invisalign treatment with another orthodontist a few years ago. I found everyone at the practice to be friendly, polite and efficient. Kirpal is very thorough with each appointment, talking through progress and next steps in the treatment plan. He previously treated my son with fixed braces which we were very happy with and each time I visited,Kirpal still asked after my son‘s welfare. The team have worked really well through their long refurbishment which hasn’t been easy for them and I wish them all the luck in their sparkly new premises!

1 July 2025
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Thank you so much for your kind and detailed feedback. We’re delighted to hear that your alignment journey with Kirpal was a positive one, especially after your previous experience elsewhere. His thoroughness and genuine care for patients — including remembering your son’s treatment — truly reflect the values we hold at Kreate Dental.
We’re also grateful for your recognition of the wider team and their efforts during the refurbishment. It’s been a long road, and your support means a great deal as we settle into our refreshed space.
Wishing you continued confidence in your smile, and thank you again for your lovely words.
Warm regards,
Amy Hamilton
Deputy Practice Manager
Kreate Dental Rugby

Rated 5 out of 5 stars

I had the best experience with Kreate…

I had the best experience with Kreate Dental - I had a long appointment with fillings from 9 until 12.30. The dentists caring for my teeth (Dr. Arezo and Sue) were so kind, comforting and made sure that I felt comfortable and not in pain the entire duration (they even let me pick the music).

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Best Hygenist

Went to Asmeen today for my hygiene appointment. Asmeen is so careful and gentle when she works. Would totally recommend her. She puts you at ease. My teeth feel and look fab. Always lovely to see Sharon working alongside Asmeen today. Kreate is the friendliest Practise and I love visiting them all there.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Asmeen (the dental hygienist) made me…

Asmeen (the dental hygienist) made me feel very comfortable and relaxed throughout my dental cleaning.

I hadn’t been to the hygienist for a long time as my experience with a different dental practice was really unsettling! Asmeen was very kind and made me feel really relaxed. She also gave me some great tips to take away too!

Would recommend anyone wanting to see a hygienist to come here!

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Having had a really NHS experience and…

Having had a really NHS experience and having to wait 3 months for a partial set of dentures, my husband insisted I used these as he has had no problems with them.
Aran was my dentist and he was so respectful and caring throughout my treatment that I always felt at ease.
Due to an accident at work I had to have 5 teeth removed and my partial denture added to. This was discussed in depth and Aran came up with a plan. This treatment went well and I can honestly say I didn’t feel anything when he took out my teeth.
He knew I was self conscious with having no front teeth and phoned the lab and managed to get my partial dentures ready the next day.
All this was done exactly to plan and I felt respected and valued.
My treatment is not complete yet but I can only say I had the best experience going.

20 May 2025
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Thank you so much for sharing your experience. We’re truly grateful for your kind words and delighted to hear that Aran’s respectful and caring approach helped you feel at ease throughout what must have been a challenging time.
It’s wonderful to know that the treatment plan was handled with such precision and compassion, and that Aran’s extra efforts — including liaising with the lab to expedite your partial denture — made a meaningful difference to your confidence and comfort.
We’ll be sure to pass on your lovely feedback to Aran and the wider team. Wishing you continued progress with your treatment, and thank you again for your trust and support.
Warm regards,
Amy Hamilton
Deputy Practice Manager
Kreate Dental Rugby

Rated 5 out of 5 stars

I highly recommend Dr Asmeen

I highly recommend Dr Asmeen! Best Hygienist appointment I have been to. She is very kind and professional and makes you feel extremely comfortable and the best part was there was no pain 😃

8 May 2025
Unprompted review
Rated 5 out of 5 stars

The whole team are friendly

The whole team are friendly, helpful and professional. A big thank you to Emma for making a stressful time so much easier to deal with. I would highly recommend this practice.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Great dentist.

Staff very friendly and helpful all round. Dentist (Emma) very accommodating to mine and my husband's needs, plus very good and informative whilst working on our teeth.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Great dentist all staff are nice and…

Great dentist all staff are nice and make you feel comfortable. Would highly recommend for all types of treatments .

8 January 2025
Unprompted review
Kreate Dental logo

Reply from Kreate Dental

Dear Helen,
Thank you for your 5* review and lovely words about our team and practice. We look forward to welcoming you at your next visit!
Kind regards,
Kreate Dental

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