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KrystalKollectz Reviews 

472
•
TrustScore 5 out of 5

4.9

Film and Video Producer
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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items arrive in perfect condition and are authentic. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving earlier than expected. Reviewers also appreciate the meticulous packaging, ensuring that products are well-protected during transit and often include thoughtful extras like bonus cards. The staff is commended for their friendly service, clear communication, and helpful updates regarding orders. However, some people were dissatisfied with communication issues, describing experiences where staff were perceived as rude or misleading, particularly concerning product availability and order processing. There were also occasional mentions of shipping address complications, where orders were processed despite address discrepancies.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the accurate descriptions... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast shipping and quick... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the fast... See more

Quality

People report positive experiences with quality, consistently praising the careful packaging and excellent... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness, friendliness, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased my first two simplified chinese jumbo pack booster boxes from KrystalKollectz, Black Crystal Blaze & True Mystery. These two boxes had to travel some distance to get to me, but they arri... See more

Rated 5 out of 5 stars

This is my first time ordering foreign booster boxes from this website and when it’s my time to do my first review, I saw she got 1 star. Don’t know why. She deserves all stars! Those boosters boxes d... See more

Rated 5 out of 5 stars

All my items were well packaged and secured, and did not take long to get here. 100% will be a frequent customer and I've even recommended to my friends who have been interested in collecting other la... See more

Rated 5 out of 5 stars

Received my item as soon as it was available for a pre-order. Communication was so good they even checked to make sure I understood the cards were Traditional Chinese vs MaInland. great product- gr... See more

Company details

  1. Film and Video Producer
  2. Blogger
  3. Collectibles Shop
  4. Hobby shop
  5. Shipping service
  6. Trading Card Shop

Written by the company

I create Youtube videos explaining and translating non-English Pokemon releases in detail. To complement my content, I also offer authentic Pokemon products from around the world on my Web Shop. This gives anyone who wishes to collect Pokemon cards in different languages (e.g. Japanese, Simplified Chinese, Korean, etc.) an opportunity to obtain Pokemon products from other countries. I also ship worldwide, so that collectors from around the world can purchase Pokemon card products in different languages - all in one place!

Contact info

4.9

Excellent

TrustScore 5 out of 5

472 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(472)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

This was a great experience

I’m so so thankful for the packs because I had a lot of fun being able to open a Japanese box for the first time even if I didn’t pull anything. The package came earlier then expected and I will definitely be ordering again!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping and great communication…

Fast shipping and great communication on two order I placed with the company. Thanks!

8 December 2025
KrystalKollectz logo

Reply from KrystalKollectz

Hello!
This is Krystal (KrystalKollectz)

Thank you for leaving a review on my Trustpilot page. However, I just wanted to let you know that I am not a company and I am an individual named Krystal. My website is present to help promote my YouTube channel KrystalKollectz.

Sorry for any misunderstanding

Thank you for the support !

Rated 5 out of 5 stars

This is a fantastic shop

This is a fantastic shop, everything was packaged nicely and arrived on time! I even got a voicemail letting me know my order was a pre order and would take a little time to get everything ready. 10/10 will buy again from this shop.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

First purchase

Purchased my first two simplified chinese jumbo pack booster boxes from KrystalKollectz, Black Crystal Blaze & True Mystery. These two boxes had to travel some distance to get to me, but they arrived safe and sound!

If you haven't checked out KrystalKollectz YouTube channel, please go check her out, she's on of the best PokeTubers out there, especially when it comes to foreign language Pokemon cards!

Will definitely by from her store again!

6 December 2025
Unprompted review

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