Ordered some McLaren f1 in leather at a sale price. Encountered a problem as they were shipped from france with wrong post code.(One letter incorrect) Got all the way to UK and royal mail refused to d... See more
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Good service, but the tennis shoe sizing has obviously changed. I have always bought ladies size 5.5, but the pair I bought recently are uncomfortable.
Had to return shoes due to poor fit though I've had K-Swiss shoes in same size previously. UK buyers using K-Swiss own website should be aware that: - delivery is from France- perhaps because of... See more
I have worn K Swiss tennis shoes for many years, and love them and the support they give. I am not sure whether my feet have grown, but the pair I recently bought are so uncomfortable I am struggling... See more
Company replied
Company details
About K-SWISS UK
Written by the company
K-SWISS, an american heritage tennis brand
Since 1966 🌴👟🎾
#PLAYERSKNOW
Founded in Los Angeles in 1966, K-Swiss embodies innovation, quality, performance and style. The Classic, the brand's signature silhouette and first leather tennis shoe, made its debut at Wimbledon that same year. 58 years later, it's still as iconic as ever.
OWN THE COURT
From its very inception, K-SWISS has been a pioneer in the world of tennis. By producing high performance and innovative products for decades, K-SWISS has become a reference for tennis enthusiasts.
CELEBRATING LIFESTYLE PLAYERS
K SWISS, performance is essential, but style matters too. K-SWISS combines the worlds of tennis and fashion, creating a unique fusion that sets players apart both on and off the court.
Discover K-SWISS products
Tennis
Padel
Own The Court
Lifestyle sneakers for men
Lifestyle sneakers for women
McLaren x K-SWISS
You have questions regarding our products? An inquiry about your order?
Contact our Customer Service
K-SWISS UK
Written by the company
- ON & OFF THE COURT
Contact info
Lyon, France
- hello@ksgb.co.uk
- kswiss.co.uk
3.9
Great
2K reviews
Replied to 61% of negative reviews
Typically replies within 2 weeks
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Great service and product
2 April 2026
Fast and efficient excellent trainers…
Fast and efficient excellent trainers always so comfortable highly recommended
27 March 2026
Excellent quality products last a long…
Excellent quality products last a long time. Easy shipment. Only having left the EU it takes a little longer for shipping. Items arrived on time well packaged.
7 January 2026
Reply from K-SWISS UK
Hello,
We are sorry to read this, please contact the customer service asap so they can help you.
Thank you,
Kswiss team
K-Swiss Only for A Longtime
I’ve worn K-SWISS Since Christmas 2003 over 20 years never bought another brand since 03 . I find the Trainers to be extremely comfortable, I like / need a wider fitting or a Trainer with a bit of give. Also the Rinzler Trainers are great and they last , not known for splitting etc . Very pleased with my multiple purchases from K-Swiss.uk . They also issue discount codes on a regular basis.
17 March 2026
UK buyers be aware...
Had to return shoes due to poor fit though I've had K-Swiss shoes in same size previously.
UK buyers using K-Swiss own website should be aware that:
- delivery is from France- perhaps because of this:
- postage of £5 is charged for returns as well as for delivery;
- shipping is via Maersk then Evri, took over a week each way and goes into a tracking black hole whilst with Maersk;
- refund took a total of more than 3 weeks from dropping off the return parcel to payment (I was definitely starting to think it had gone astray in transit).
Anyway, part-refund was eventually received, just nothing a particularly good experience.
12 March 2026
Go to the horses mouth
It's always best to deal direct with the company to get the real McCoy, I love the product and I like that not many people have it.
17 March 2026
Exactly what I ordered and the ordering…
Exactly what I ordered and the ordering and shopping experience has been faultless on each purchase, there has been a few!!
3 February 2026
Swiss uk is based in France
Website is swiss.uk which is misleading as warehouse is in France so endless wait for delivery, waiting 3 weeks for delivery in this day and age is shocking
3 February 2026
Reply from K-SWISS UK
Hello,
Thank you for your feedback.
We’re sorry for the frustration caused by the delivery time. Although our website is targeted at the UK market, our logistics operations are handled from our European warehouse, which can sometimes result in longer delivery times depending on the destination and shipping conditions.
We understand that a 3-week delivery period is not ideal and we appreciate your patience in this case. Your comment is important to us and will be shared with our logistics team as we continuously work to improve delivery speeds and customer experience.
If you need any further assistance regarding your order, please do not hesitate to contact us.
Kind regards,
Kswiss team
Class product
I only wear k Swiss trainers, over the years, I’ve never had a pair, that didn’t fit me comfortably, excellent trainers,&first class service.👍
9 March 2026
Good service
Good service, but the tennis shoe sizing has obviously changed. I have always bought ladies size 5.5, but the pair I bought recently are uncomfortable.
3 February 2026
It is exactly what I want
It is exactly what I want. The shoes are very comfortable. Delivery was fast.
9 March 2026
good tennis shoes
16 March 2026
My 3rd pair of K Swiss tennis shoes…
My 3rd pair of K Swiss tennis shoes live up to expectations for fit, comfort and style. Waiting around 10 days for delivery but worth the wait. These are great shoes at a very competitive price.
13 March 2026
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